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Customer Ratings & Reviews

$219.99
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The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,983 reviews
  • Rated 5 out of 5 stars

    My my my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow just wow. Love these gave my kid my jbls!! Give these a try you wont be sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthuu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and I recommend to buy it……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They work great and got a great deal in them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when I'm out of the truck and don't need my trucker headset or working out. Pairs great to Samsung S23

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the ear bugs. Technology has changed a bit. SAMSUNG PRO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for exercise I really like those I make purchases others for a gift

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, Bad fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, when you can get them to stay in your ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings CourtneyB, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Everybody in our family owns a pair of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love itlove itlove itlove itlove itlove itlove itlove it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like earbuds in general. These are bearable. I'm sure I don't use them to the max potential but they are easy to use for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for truck drivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! I bought for my husband as a gift and it’s perfect !!! His a truck drivers one of the best he ever got

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy does not stand behind their products.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel 4 watch $400 stopped working right after first 5 weeks. BB will not help at all and bounces you to Google (good luck with that). I will just buy from Amazon in future - they never give push-back like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better upgrade from old pair. Nice little charging case. Would buy and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones but the right ear tends to fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones great purchase happy customer recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money, greatly suitable for samsung devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buds out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife she loves them!!! The only thing she has a complaint about is the fit in the ear but still a highly recommended purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service my ear buds were ready and waiting when i got to store great sale price. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool buds had it linked to my galaxy, just couldnt link to my ipads, big upsidedowner. Over all it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds i have ever bought!! They are easy to use. I highly recommend them!!

    I would recommend this to a friend