4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99
Save $9.01
The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,983 reviews
  • Rated 5 out of 5 stars

    ..

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good................................ .........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not fit well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping these would be the earpods to take me off the market. Alas, the hunt continues. Easy to slip out the ear. Fit does not feel secure. A lot of adjusting.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations LeeannP, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us after reviewing the resource provided or if you would like any further assistance by reaching out to Samsung Support at your leisure.Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    RandomBigfoot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some Random Bigfoot with internet acess Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good I loved them very good I loved them…………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used pair?? Supposed to be new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair from the Wheaton location and they were supposed to be new but one speaker was busted as if it was ripped, right out the box. Plus, the box seemed to looked retaped. I returned them and got a new pair and those work wonderful. Not sure if i was sold a used pair at New pair price or what.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They don't stay in my ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much. There's one thing that I don't like is that the earbuds keep slipping out of my ear no matter what size earbud I use. I thought they would've been better than my Jaybird Vista 2. Sound quality I give to Jaybird, comfort Jaybird

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good option!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice if you get the discount, i like the features it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, the look and feel is great. The sound is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Able to listen to Audible and finish some books!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best headphones i have had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever purchased so far.easy to use easy to keep clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EARBUDS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE VERY GOOD EARBUDS, LIKE THEM ALOT 5 STAR REVEIW.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like em

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than apple if u have a samsung. They are pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and easy to use them Congratulations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset to used love them ...... best. .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung EarBuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes his Samsung ear buds. All he wants now is Samsung product’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely improvement from my previous top tier buds from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should try them!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds! bought for my wife and she is loving them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Buds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best buds I have ever had. The features seem endless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well improved product from Samsung. Got it for my wife and she loves it

    I would recommend this to a friend