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Customer Ratings & Reviews

$219.99
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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,983 reviews
  • Rated 4 out of 5 stars

    cute buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the Buds2 pro wireless but they are not much of an upgrade from the last model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best item for the year 2023. Very perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's was perfect and my favorite one any one can try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked great for me. I recommend these buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them so much i bought my boyfriend a pair as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use , great product good price!nice design

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great when it worked. It hasn't even been a year and they've stopped working. And neither Best Buy nor Samsung will honor the warranty. "Too costly to repair", they say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I even purchased my wife a set as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente i like perfecto i like so much perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grad that I upgraded to sumsung galaxy buds2 pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy but easy to use and connect to any galaxy product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the features. It does have different modes for canceling out noise effect. But it seems to work for us and not for the opposite users. I may be wrong but what I generally notice is the opposite user is not happy with the voice clearance and background noise cancelation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and Light Weight! Can't even feel or notice when uaing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. .............. .. . ....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wireless ear buds i ever used from samsung. great great great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GALAXY BUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds, just wish they still had the little lip that helps them stay in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds, they have excellent bass. Has several preset equalizer settings, would be nice if you could have an adjustable equalizer to be able to set it up a more personal experience. Overall tje best ear bids I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these samsung bubs for my wife and she love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Could be Better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the sound quality and how compact it is but... the sound level was really low and noise canceling wasn't that good. They kept slipping out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Luzelena! We really appreciate you taking the time to share your experience with the Galaxy Buds2 Pro with us. You can check whether your Galaxy Buds2 are properly worn with the Galaxy earbud fit test. You may have worn earbuds that either pinched your ears or were too loose. If you wear your earbuds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. You can use the Galaxy Earbud fit test if you're not sure that you're getting the best possible sound quality and active noise canceling. In the Galaxy Earbud fit test, while wearing the Galaxy Buds2, speakers in the earbuds emit a chime sound into the ear to detect and calculate bouncing sound that escapes through your earbuds for any sound loss. An ear tip showing the least sound loss would be recommended as the best fit. Follow the steps below to test your earbuds. Launch the Galaxy Wearable app on your mobile device and tap Earbuds settings. Tap Earbud fit test. Wear both earbuds in your ears, and then tap Start. The earbuds will emit a sound and the test will begin. If the results on the screen say you need to adjust your earbuds, try adjusting your earbuds or changing the ear tips, and tap Retry to start the test again. Now test your headphones to make sure everything is functioning properly. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please do not hesitate to reach out to us at Support so that we can look into a resolution for this. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Work better than my last pair. Would recommend to anybody

    I would recommend this to a friend