4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99
Save $9.01
The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 5,983 reviews
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for sansung users. Great gps cordnits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work awesome! Easily paired with your phone! Buy some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! I wish I invested in these from the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy buds Pro 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy that I made this purchase Samsung doesn't failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, hides under her hair to conceal it at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds but they don't stay in your ear as well as the Galaxy Buds Pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prince

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy them and hope Samsung remains committed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color change

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love lavender so much i had to get it but it changed color so quickly i was disappointed. Sometimes there's 1 that it doesn't work well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NickD, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like because is fantastic for my job and driving my motorcycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out my ear. Returned for an exchange.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear bud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, are really light and the voice hearing clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exactly what I needed. Work perfectly out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a huge fan of the first generation, so when it was time few new ear buds these seemed like the obvious choice. The sound is good, but they won't stay in my ears. I've tried different size tips and even bought some memory foam tips. Apparently these just aren't compatible with my ears. It's a real shame considering the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Bud2 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy Bud2 Pro are working quite well! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buenisimos!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelentes!!! Mejor audio,y se ajustan mas al oido!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an amazing item, definitely a must purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t waste your money Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend and I don’t like them . They feel weird in my ear low volume and I’m active so they would fall out. I can hear everything around me so noise cancellation my foot . I will be returning them for a full refund. Doesn’t pair well with iPhone my android it was ok .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AngelaG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Also check out, "How to wear your Samsung earbuds" to resolve any concerns you may have with fit. If you would like any further assistance afterward, please let us know by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Rob

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,!totally happy, I recommend to anyone to purchase this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it Like it Like it Like it Like it Like it Like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend