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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 5,983 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use good hearing niccccccccccccccccccce

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Buds 2 pro brand new not refurbish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Second pair but this new one Battery doesn't last as it should

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shary, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro gives you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. When you have the free time in your schedule, please review the resource shared, "All about your Samsung earbuds' battery life" for some helpful tips and tricks to resolve your battery life. If you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as advertised! Love them. Definitely would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price, these things aren't too bad. App's kind of a pain though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product love the color will recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love this product. well made, would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bt earphones, noise canceling isnt great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpods work great but noise canceling left much to be desired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Bud2Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major concern is that the earbud keeps falling out of my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase! Would buy these again! Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing more nothing less does wxactly as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good for the price, sound pretty much the same as the previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ear!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both these for my wife, she absolutely loves them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound, great fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ones so far. Samsung keeps improving their buds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality could be better for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall, my main complaint is a little over a month of owning them one of the prongs that charge the right ear bud has popped out and is lost forever. Leaving me with the option of trying to find a replacement case or getting a new pair. Not as happy as i could be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work, and they do sounds good, but not as good as they should be with the price tag they have. The sound quality is poorer compared to JBL active headphones which were more than $100 less. Also, I had been wearing these upside down for a while which was comfortable and blocked all outside noise. I found out during a phone call (because they headphonea constantly disconnected) that they were upside down. NOW, right side up they do not feel comfortable and do not block outside sound nearly as well. If you're reading this and considering another brand, I would highly recommend you go with the other brand. My old Bose earbuds were light years ahead of Samsung Galaxy buds in sound quality, blocking outside sound, and comfort.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Husband enjoys them and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beware of allergic reactions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound, but unfortunately, they caused a very severe allergic reaction in my ears. Ears became very crusty, swollen, some bleeding and liquid discharge. It was insane. I did some research online and it seems that this has been affecting *lots* of people. It looks like there even may be a class action lawsuit. I am in the process of doing a return through Samsung now. I should note that I have the Galaxy Buds Pro, and have not had the same issue. So, I guess just make sure to research on the web before you consider buying these. It seems like Samsung has known about this issue for quite some time, but hasn't done a recall on them for some reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid samsung offering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the Samsung ecosystem..highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    galaxy buds2pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but need the batteries long last longer (capacities).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ralph

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, only issue is battery that did not last

    I would recommend this to a friend