Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 10901791
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
They're ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay iny ears as much as I would like. They're ok
I would recommend this to a friend- Pros mentioned:Battery life
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been amazing. This version has a better battery charger than the last version. In whinch we had for 3 years and the work amazing.
I would recommend this to a friend Samsung earbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds, had a little issue with staying in my ears
I would recommend this to a friendBattery life bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy........with the battery life ............
No, I would not recommend this to a friendBUDS 2 PRO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good bluetooth, noise control and easy to use.
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product of samsung. I still use about 3 years
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AlexisalainG, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We're so happy to hear that you've been enjoying your Galaxy Buds2 Pro for years! If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
ANTHONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, i would recommend this product
I would recommend this to a friendgood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are very very nice am short of words. this is enough please
I would recommend this to a friendOkay Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometimes droped connection to my mp3 player or samsung galaxy phone. Kind of ruins the listening experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AnnonymousWhale, thanks for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix what you may be experiencing with your device's connectivity. Feel free to review, "Connection issues with Samsung earbuds" to conduct some troubleshooting on your Buds2 Pro to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by reaching out to Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra
- Pros mentioned:Battery life, Sound quality
Not so great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connectivity. Looks ugly. Good battery life and sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello OmiP, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be happy tohelp you with any aspect of your device that is causing your listening experience to be interrupted. We have an article available online titled "Galaxy Buds disconnect from phone often". We also have the Samsung Support Team available at any time if you have questions or continue to experience anythiing out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Small inner ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small inner ear, so hurts my ears for a long use...
I would recommend this to a friend- Pros mentioned:Sound quality
Didn't fit in my ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sounded great, but I had to return because no matter which ear tips I used, it felt like they were going to fall out of my ears.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jcri, thank you for taking time out of your day to share your experience with your Samsung Galaxy Buds2 Pro with us. We love that you enjoy the audio quality and features of the earbuds and we would love to help you with the ideal fit to love your buds even more. We have a great article available online to help with the placement of the earbuds for a secure fit titled "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Ear bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel light the ear bud is going to fall out of your ear.
I would recommend this to a friendSamsung galaxy buds pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that when i chew the volume goes u..............
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. Bulky, dont sit in the ear well, the tap features are horrible, the case is cheap. I have a samsung phone and would take airpods anyday over these.
No, I would not recommend this to a friendHoliday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son said he likes them. They work well as he hoped for.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud after just a few uses has awful peaking static, and feel i need a replacement, but best buy has left me pretty high and dry with no easy way to figure out how to do that. Other than this problem, i think they're a good quality ear bud for Samsung devices.
I would recommend this to a friend- Pros mentioned:Sound quality
Bad left bilud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded good at first but the left bud sounds horrible after 3 weeks of use. Tried cleaning like YouTube suggested but didn't improve sound quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MarvinM, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you were pleased with the audio quality of your buds initially. We have an article on our website titled "No, low, or poor audio quality on Samsung earbuds" to help you troubleshoot this matter. You can also reach out to the Samsung Support Team if additional assistance is necessary. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Not for an iPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung (per their website) does not have an app for an iPhone. So you cannot adjust anything. They sounded good with music, would not connect for use with a phone call. There is nothing saying the Buds 2 Pro does not have an app for iPhones. Only hours of web searching provided that info.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Butlmars, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There is no app support for the Galaxy Buds, Buds Pro, Buds2, Buds2 Pro, Buds3, or Buds3 Pro with iOS products, but you can pair them with Bluetooth to stream music, make calls, and use touchpad controls. If you would like to learn more, feel free to review "How to connect your Samsung earbuds." If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return a pair because one earbud wouldn't charge. Got a replacement set and I'm only getting 3 hours of battery life and not the advertised 5 hours. So far I've only used them for talking and not music so not how long the battery lasts if I was just listening to music.
No, I would not recommend this to a friend