Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 10901791
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Disappointment after disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several pairs of samsung buds+ and buds live. They have been the siperior headphones for me and all around solid - until i lost one pair, used a pair so much the battery died over multiple years and so i decided to get a pair of the new guys. Boy was i disappointed. I am in the iphone ecosystem however i did not anticiapte that i would not be able to even update the drivers on a computer. I could live with that and the tin-can sound i guess as long as i could charge these and use them to block my partner snoring with the noise canceling function. Disappointment again. Although advertised as wireless charging i have tried every wireless charger i own and have not been able to get these puppies to charge. I also cant seem to figure out how to toggle the ANC function to shut out noise because theres no app or computer support. Sadly samsung lost a loyal customer by trying to force me into their ecosystem. I’m returning these because the wireless charging does not work at all.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Bud pro 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT EAR BUDS!!! Sound quality is great and gestures are great!
I would recommend this to a friend - Pros mentioned:Sound quality
Christmas gift review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is in love with these headphones. The sound is amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, great sound quality. Would definitely buy again.
I would recommend this to a friend Ok, not for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, unfortunately too big, they will not stay in my ears.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there CindyM, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how valuable the fit of the earbuds are to you enjoyment and continued usage. This device does come with additional ear tips in a smaller size if the originals were too large for your comfort. We also have an article available online titled "How to wear your Samsung earbuds" to help you with the optimal placement. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Battery life
A worthy upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New generation of ear buds are a big improvement from the old ones
I would recommend this to a friend - Pros mentioned:Sound quality
Worth price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful for work and great sound quality for noise cancelling
I would recommend this to a friend Didn't last 1 year, support adds unnecessary steps
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair of Samsung pro buds, using newest Samsung phone, subscribed to Samsung care program. One earbud squeals when putting it in my ear. Samsung support is requiring me to go in person for warranty meeting at a ubreakfixit store. Buds are still in warranty but having to go to a third party store for a meeting feels like bad support I will probably rethink my all Samsung approach in the future. Buds not lasting 1 year and adding unnecessary steps to replacement makes me rethink Samsung devices. Even fitbit didn't require in person meetings for items under warranty. Right bud also plays and half volume.
No, I would not recommend this to a friendEarbuds don't turn off when unused
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds will rub out of battery when not in use outside of the charger, so you're 100% going to lose them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there James, thanks for taking the time to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Although the Galaxy Buds2 Pro do not have a manual power off button, they have been designed to utilize a low-power standby mode when they are not in use and outside of the case. Ultimately this design allows for your Galaxy Buds to quickly connect to your paired devices when they are needed. Feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more. If you misplace your Galaxy Buds2 Pro, you can usually locate them using the Galaxy Wearable app's "Find My Earbuds" feature. If you would like any further assistance or if you would like to share any other feedback with us, do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
Galaxy buds 2 pro review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbud controls were too sensitive. App was a bit weak in its approach at providing enough user support and control.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the first galaxy pro ear buds and they were great! I decided it was time for an upgrade so I got these. Wasn't a fan. I thought maybe they were defective because they would disconnect while IN my ears. I exchanged them the next day for other ones, (same model and color) and those did the SAME THING. I decided to return them. I LOVE MY SAMSUNG, but these did NOT make me happy :(
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Grt buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in town The noice cancellation is superb and cost effective
I would recommend this to a friend - Pros mentioned:Sound quality
Great product great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Effortless fast charging. Loved the case and color
I would recommend this to a friend Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and they pared amazing with my samsung phone but they would not stay in my ears even walking let alone running
No, I would not recommend this to a friendI have to wonder if I'm wearing them correctly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of my ears way too often. And when I attempt to put them back in, I either start or pause a song.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung buds pro2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound and noise canceling ability that is great also
I would recommend this to a friend - Pros mentioned:Sound quality
Strong beep noise on one of them.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sounded great for about a week, when suddenly, the left one started making a very strong continuous beep that almost hurt my ear, had to return them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Rjii, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to review, "Samsung earbud has a static noise" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your Buds2 Pro. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact us. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Sound quality
Excellent sound; just buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is most excellent! Don't delay; just buy it.
I would recommend this to a friend - Pros mentioned:Fit
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his Christmas gift, fit perfectly in his ear
I would recommend this to a friend - Pros mentioned:Comfort
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable would def recommend! Very happy w/my purchase.
I would recommend this to a friend