Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 10901791
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
Slightly disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall they are a great product. Not sweat proof. They don't remain in your ears once you begin to sweat.
I would recommend this to a friendEh.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is lacking. No good seal. But esky for gym usd.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Customer, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "Use Active noise canceling on your Samsung earbuds" and "Use the intelligent audio features on the Galaxy Buds2 Pro" when you have some free time to learn some awesome tips about using your noise cancellation feature on your Galaxy Buds2 Pro. If you would like any additional assistance afterwards or if you have any questions for us, feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Sound quality
Awesome Listening
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Would recommend these to other Samsung users
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great, but for Galaxy phones only
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get these after reading how great the last generation was and the improvements made to them this year. Unfortunately, I have an iPhone 13, not a Galaxy phone. And Samsung has discontinued support for the Galaxy app on the app store, so these essentially just become a nice pair of bluetooth earbuds without any of the functionality provided if you pair them with a Galaxy phone. I'm not sure how they would do with a Pixel or other Android phone, but at this point I'm assuming Samsung wants you locked into their ecosystem to get the full benefits. And don't get me wrong, I know Apple does this with the AirPods, which are functional but ugly in their current design. Google has started doing this with the Pixel Buds as well, so it's just the way it is and it's getting annoying for consumers. I would much rather have these over airpods, but Samsung has decided they don't want anyone with a phone that isn't theirs. I'm sure it's easier from a programming standpoint but it seems like you're cutting out a big piece of the market. These sound good, but I can't adjust the settings so they might sound better if you have a Galaxy to make use of the 24-bit high-fi capability. You can toggle the ANC by touching the earpod directly, and the ANC is good but I don't have access to the Intelligent Conversation Mode which would be awesome. Enhanced 360 audio also doesn't work without a Galaxy phone, nor does the multi-point bluetooth. Look, these are super comfortable for all day wearing, have a great battery life and bluetooth range along with water resistance of IPX7. They have basic ANC you can toggle on and off manually and sound decent. If you have a Galaxy smartphone, these are the buds for you. If you have any other phone, you need to understand the limitations before spending the money. Likewise with the other manufacturers that only give you the full experience within their own ecosystem. That's why I give these 3 stars, because Samsung gave up on the app and the price isn't justified unless you have the right phone. I wanted to love these, but they're going to be my lawn mowing/workout buds and I'm going to stick with my Bose QC earbuds for travel/calls/etc because there are no restrictions on them regardless of the phone, computer or tablet I pair them with.
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service love how the sound when my music isplaying
I would recommend this to a friend Ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones. You need to buy different tip sizes the ones included did not work with my ear size
I would recommend this to a friendVery disappointed!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order this head phone in July 13 and is yet to receive my order. It’s now July 28th.
No, I would not recommend this to a friendNot worth the upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth the upgrade from reg Galaxy buds,the reg ones are alot louder
No, I would not recommend this to a friendStick with the older ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The older one stay in the ear better these felt weird and kept feeling like they were going to fall out.
I would recommend this to a friendNot the best- Jabra still wins this one for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great until they get even sweat on them. They are NOT water resistant at all. Samsung said they would not replace or repair them even though they have never been near moisture. Im assuming sweat got to them from my workouts
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones with great sound very much recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Good............
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.................................................
I would recommend this to a friend Missing items
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the item that was supposed to be in " excellent condition " but missing the part to connect the rubber end to the bud . Even sales person was at. A loss
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Love them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They really cancel out the background noise really well.
I would recommend this to a friend Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy earbuds are good. Decent price. Worked well. Ear buds wouldnt stay in my ears though.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Katiek, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? The Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit as well. Feel free to reach out to Samsung Support if you would like further assistance and/or help troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling doesnt work that great but other than that they're great.
I would recommend this to a friend- Pros mentioned:Comfort
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are much more comfortable than the galaxy buds
I would recommend this to a friend - Pros mentioned:Sound quality
Love the sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clean sound. My favorite Samsung buds so far.
I would recommend this to a friend Earbuds Didn’t Pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Earbuds were purchased thinking they would pair with iPhone. They didn’t. So they were returned.
No, I would not recommend this to a friendIt's ok, but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, but not the best. It has a few issues. I didn't like it that much. But still Ok
I would recommend this to a friend