Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 10901791
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Close to perfect buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ear buds sound is pretty good. Almost as good as apples ear buds
I would recommend this to a friend - Pros mentioned:Fit
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them perfect fit for the ear controls with a Samsung phone or beautiful
I would recommend this to a friend Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like the galaxy buds 2 that I thought it would
No, I would not recommend this to a friendGreat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the buds and the price was good also the color was great
I would recommend this to a friendEar buds I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't enjoy them and returned them. I ended up with a better pair.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DarryR, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more information regarding what may be occurring before we can do so. Please feel free to contact Support if you would like further assistance with troubleshooting. Thank you for being a trustworthy Samsung customer. - Debra
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not that great. Barely lasts half a day before needing the case for recharge.
I would recommend this to a friendNot worth premium price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this as a galaxy flagship product. I've used the google and Sony premium and both of those work better, pair faster and have a better fit. Sound is probably comparable to the others, but lack of practical functionality is disappointing.
No, I would not recommend this to a friendSamsung Galaxy Buds 2 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are ok. A little large for my ears. Recommended.
I would recommend this to a friendBluetooth dilemma
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say I sound like I am in a tunnel they are okay. I hear out of them pretty well
No, I would not recommend this to a friendНаушники
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Иногда плохо слышно когда разговаривать за рулём трака
No, I would not recommend this to a friendNICE BUT KEPT FALLING OUT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD THE SKULL CANDY A FEW YEARS AGO AND THEN I BOUGHT THE JBL 225W. ONE OF THE EAR BUDS STARTED TO COME APART. SO I BOUGHT THESE. THRY KEPT FALLING OUT OF MY EAR AND IT WAS HARD TO ANSWER CALLS OR WHEN I WOULD TRY AND PUSH THE BUDS BACK IN MY EAR I WOULD HIT THE BUTTON AND EITHER HANG UP ON SOMEONE I WAS TALKING TO OR TURN OFF MY MUSIC.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great. Does hurt my ears since i cant change the wings
I would recommend this to a friend Samsung earbuds sometimes bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay product need more improvement. I like the case .
I would recommend this to a friendBrand response from Samsung
Posted .Hey there JeanN, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you on a daily basis. Without knowing exactly what you are experiencing with your device, please reach out to the Samsung Support Team for direct assistance with any difficulty you are experiencing with your device. We also have articles available on our website to help you with troubleshooting at your convenience. Thank you for being a Samsung customer. -Elizabeth
Not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have has these for less than a year and one of the earbuds has stopped charging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there FrancinaR, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your Buds2 Pro. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
I don't like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so uncomfortable to wear. It does not stay on your ear
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product ever. Wasted so much money on these. They dont last long and the sound quality is no good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey BettyC, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds2 Pro give you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Please feel free to check out, "All about your Samsung earbuds' battery life" for more information regarding the life of your battery. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Tae a look at, "No, low, or poor audio quality on Samsung earbuds" for some helpful troubleshooting steps to help resolve what you have described. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Volume
Not worth the trouble
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last 6 months before losing connectivity and losing volume in buds. Will nit purchase again and i have several Samsung products
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony. We appreciate your feedback and always aim to provide you with the best products and services. We understand that you have experienced connectivity difficulties with your Buds2 Pro. Please be advised that our devices come with a 12-month limited manufacturer’s warranty for your peace of mind. If you need to make a claim under the warranty, please contact us and we will assist you through the process. Please ensure that your earbuds are up to date by checking for updates. If you have already done so and are still experiencing challenges, please reach out to our support team so that we can further investigate. -Kelvin
They are ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good , for the price it sounds ok but not what i was expecting
No, I would not recommend this to a friendWish I had not spent the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life less than advertised. 3-4 hours is the best I've gotten. Not as comfortable as I had hoped.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the airbuds don’t work and I buy it like a year ago
I would recommend this to a friend