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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 5,983 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT SMALL BUDS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND AND BATTERY LIFE, VERY COMFORTABLE AND THEY STAY IN PLACE THE NISE CANCELLATION WORKS WELL ALSO THE SOUND PASS THROUGH FEATURE IS NICE SO YOU CAN HEAR YOUR SURROUNDINGS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery life, looks great, and performs well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved these buds. The sound great, have excellent range away from my mobile device, look fantastic, and have better than expected battery life. I had them for almost 2 years before the charging case stopped working. Even with that, I'd still recommend them to anyone with a Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible bass dont use for music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible bass only decent thing is audio for calls

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, fit, sound and functionality ...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Money well spent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds fit nicely and snug. The quality is great the gps feature is also amazing and very accurate. I never have a problem when making or receiving calls. This was definitely a good choice and purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung galaxy earbuds Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst earbuds I owner .NO I will not buy another Samsung product.The app sucks , Sound sucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in features workings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to giveca honest review. They work well however the options don't. Tracking is a joke

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy Buds2 Pro True Wireless Earbud Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have small ears because they wouldn't stay in my ears. I returned them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not The Quality Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple months old now and they dont work. One ear schreeches high pitch sounds you can hear across the room. Might explain the huge price drop since i paid for them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new earbuds! The noise-canceling feature is definitely a plus, and they are comfortable to wear. I've been recommending them to your loved ones, It's always satisfying to make a purchase that you are happy with, and I'm definitely enjoying the quality of my new earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how comfortably these earbuds fit in my ear. The noise cancellation makes it easy to block out extra noise so I can hear my calls and podcasts more clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound, poor battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owner the Live, Buds+ and now these, and these have the best sound and fit of the three, and the noise cancellation actually works fairly well on these, it doesn't really on the other ones I've owned. Ear fit is OK but not great, similar to the Buds+ but much better than the Live. The only real gripe I have with these is that they have the worst battery life of all the models I've had. The other two models I've owned, I had to re-charge the case maybe once a week or a bit less (an hour or two of use each day). The yellow warning light comes on after using the Buds2 Pro two or three times for an hour or two at a time. If I don't charge when the yellow light comes on, then it's down to the red light next time, Also, I have a Samsung Qi charging pad that only detects the case on it about 1 in 5 or 6 tries. I have an off brand upright Qi charger that detects the case every time. One would think the Samsung charger would work correctly with Samsung earbuds! I give these 4 stars for the sound quality and noise cancellation, but if I were rating them on battery life alone, they'd get 2 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Quick and seamless SYNC between all devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Buds2 Pro are soft in the ear and provide quick and seamless connectivity to all devices I use including items such as the following: Samsung S20 mobile, KindleFire [Gen. 10], Amazon Fire Television.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long lasting battery and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good but was better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the earlier version that I lost and then found but bought this in the meanwhile. I find most earbuds difficult to fit in my ears, so was really happy with the galaxy buds pro. But for some reason this version does not fit as well and seems to dislodge easily. The sound quality and the battery life is really good and definitely looks so much better than the ugly apple earbuds :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Myreview

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound and bass, love the the different modes such as noise canceling etc..also love the long battery i recommended this Samsung buds2 pros to anyone that likes the best sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe how well these work great sound, also with noise canceling all background noise. Works so well while at the gym I can drown everything out and focus on what I’m doing. I highly recommend these and definitely will enjoy them for a very long time. They charge quickly over night in the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm spoiled now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to drown your significant other out?? This is it. Oh the kids are getting on your nerves put these bad boys in your ear and live your best life. This is something I needed and I have no clue what I'd do without it, my sanity is back off you know what I mean. The sound is amazing. Noise canceling works wonders when my annoying co worker won't shut the heck. I do have to say i like that the sound lowers when I'm talking to someone. The endless possibilities through the app on my samsung phone is just fantastic. Oh they are also cute and can be hidden in your ear easily. Sometimes they do feel like they want to fall out when I'm working out but they haven't actually came out of my ear. You will not be disappointed in these ear buds if you have toddler like ears like me. My very first ear buds with no wing tip and i am not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son oves these. Smooth feeling,comfortable in ear, sounds great and clear. Exactly how I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: you can't check the EXACT battery on the case unless the earbuds are connected to them.(there is a red yellow green light integrated on the case to show though) Putting them in their case is a little hard but I'm getting the hang of it Pros: they fit very very very well. Long battery life and charges fast. Comfortable.

    I would recommend this to a friend