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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3928 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,927 reviews
  • Rated 4 out of 5 stars

    Eartips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is amazing except the comfortability inside my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear bug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works had issue right volumn low! Balance dificult. Known problem. That sais I would recomend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear piece

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars only because they are constantly falling out my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped the case so many times and its holding up, case is durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Them!!!They work so great & I use them everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds every build!!!!!!!!!!!@@@@@@@@@@@@@@!!!!!!!¡!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, but not very good battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, they silence everything around you. But they constantly pop out, after awhile they shut off even if they have a little less than 70% battery on the right side of the ear bud. Unfortunately too late to return them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha FABS, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If you would care to provide additional feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodnnnnnnnnfjjdufufufudururueuehrhrheueueueueueueueu

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seemed like great headphones. Except the fact that when an ambient mode any super loud noises would come through as an annoyingly loud click. I could not work that bug out so I returned them

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha BryanS, thanks for taking the time to share your thoughts with us about using your Samsung Galaxy Buds3 Pro. We value your critiques as we strive to improve the functionality and design of our product line. Samsung provides a warranty for manufacturing defects in materials and workmanship. Ambient sound uses the external microphones on your earbuds to let you hear outside noises, so you can still hear important sounds and keep alert of your surroundings while still enjoying that song or podcast. With Ambient sound enabled, feedback may occur when touching the microphone. Make sure the microphone isn't touching your ear when wearing the touching the microphone. Feel free to check out, "Use Ambient sound on your Samsung earbuds" and "Use Active noise canceling on your Samsung earbuds" to learn more about utilizing these features. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Smelling bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells like burnt plastic. Has good functionality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations SHj1, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor as we continue to improve our product line based on consumer feedback. Any smell associated with a new device is typically a temporary odor from manufacturing and should dissipate soon. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my item very good for its price range

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably wasted my money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are what I wanted, but they don't connect with my Samsung S22 Ultra, and I have received no help when I ask. I shouldn't need to make an appointment with the Geek Squad to get help with connecting. Very disappointing!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Happy, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy S22 Ultra cannot connect to your Galaxy Bud3 Pro, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Please feel free to review, "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your connectivity. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressive, that there are all kind of tech products available and good employee as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds3 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely would recommend, Like that you change the size especially for those of us that have smaller ear canals.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not apple friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as loud as I expected in the app doesn’t work with Apple products

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TylerJ, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To adjust the Galaxy Buds 3 Pro volume, please visit the Galaxy Wearable app and adjust the Galaxy Buds3 Pro in the Galaxy Wearable app by setting the touchpad to control the volume, increasing it to max, and then changing it back to your preferred setting. Additionally, clean the earbuds, ensure a proper fit, check for software updates, and adjust the EQ settings within the app. Hope it helps! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service and products, I love to buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, definitely an upgrade from my samsung buds 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of earphones. They work as advertise and pair wonderfully with the galaxy phone and watch as a set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent and outstanding product one should prefer to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want real time translate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't adxactly what I bought them for as translator and they don't work for working with Spanish the way I want

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DonS, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the performance and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The translation feature offered relies on your connected Samsung phone's Galaxy AI. The earbuds act as the audio interface, while the phone handles the processing. Without having more information available regarding what you may be experiencing with your feature and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung