Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 10514330
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a gift for my oldest son and he loved them.
I would recommend this to a friendQuality isn't where I expected it to be
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud didn't work with the first pair I received. When trying to have replaced, i was transferred to 4 different departments before someone helped me. The second pair I received has a constant buzzing sound in the left ear and doesn't recognize that the earbuds are in place to activate noise cancellation consistently.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DaniellenR, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Also check out, "Use Active noise canceling on your Samsung earbuds" to learn more about using this feature. Feel free to reach out to Support if you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to contact us. Thank you for being a treasured Samsung customer. - Debra
Not terrible
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird sounding bad noise cancelling and overall bad headphones
No, I would not recommend this to a friendThe Best!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got mine!!! boy oh boy, this far exceed my expectations. If you have a samsung phone this is the way to go.
I would recommend this to a friendCharging issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great except for the charging. Issues with both esrbuds having issues charging
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MatthewR, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative wile improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like further assistance or if you have any questions for us, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Amazing product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them had air pod before these are way better.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So lightweight the buds are. It was easy to pick up from the store. The setup required a bit of time.
I would recommend this to a friendWon't buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is inconsistent. A Song will be loud the next one quite. The earbuds fall out nearly evertime I move my hair. I wish I returned them and got a different ear bud.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AmandaV, thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Inconsistent volume on the Galaxy Buds3 Pro's often stems from blocked speaker mesh, improper fit, or ANC interference. Please clean your buds thoroughly and ensure a snug fit with correct ear tips are being utilized. Also check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro." Your Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Take a moment to review "All about your Samsung earbuds’ battery life" to learn some tips on charging your battery as well as a few precautions. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Best buy's the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best buy, i always shop with best buy they never did me wrong
I would recommend this to a friendGreat when they work, mid when they don't
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 5 star rating if not for bugs. A couple weeks in, the strength of noise cancelling started randomly fluctuating (even though I don't have adaptive mode turned on).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alex, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance with troubleshooting your device, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
Overall ecperience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and even better protection plan through geek squad
I would recommend this to a friendBud pro3
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. I just wish they made changing the ear tips a little easier.
I would recommend this to a friendGreat pair of Earphones for Samsung users.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with samsung and easy to use controls. It just needs better noice canceling.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them for a while and still work great no issues
I would recommend this to a friendWon't charge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One or the others won't charge at random times And have to check on them to make sure they will be ready when you need them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there OscarC, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro aren't charging properly, please check for debris on the charging contacts of the earbuds and the case. Ensure the earbuds are properly seated in the case and the charging contacts are aligned. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Sound quality
Good sound, not for exercise.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compare this with Sony WF1000XM4. This ones i could hear the air, they always fall of my ears, even if I was not doing exercise. Sound is good and connectivity to my S25 was good, but don't recommend them if your are going for a run or exercising.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey EdgarP, thank you for finding the time to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance or if you would like to share any other feedback with us, do not hesitate to contact us. Thank you for being a trustworthy Samsung customer. - Debra
First impression
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this place, once I knew it, it took my tech tools from it.
I would recommend this to a friendIssues with charging ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with getting the headphones to charge in the case
I would recommend this to a friendBrand response from Samsung
Posted .Hi there EliteBuyer, thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
There pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear tips it comes with arent great. 3rd party ones are recommended but those are very limited
I would recommend this to a friendSamsung earbudes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones Came really quick!! Last minute Christmas gift!
I would recommend this to a friend