Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 10514330
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
Decent Headphones - Horrible Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend. As a Samsung user, I'm disappointed in the warranty coverage. I experienced my earbuds beeping every 3-5 seconds, a similar issue I experienced with my Google Pixel Buds. Google replaced my Buds with the warranty coverage no issue. Samsung advised me that there's water damage to the charging case/cradle, therefore my warranty is voided and my earbuds can't be replaced. I've never had an issue with the charging case/cradle since I've purchased the earbuds. I feel Samsung is using a technicality in the situation. I would suggest the Google Pixel Buds which not only have a comparable sound quality, but you'll receive better warranty coverage and support as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Kent, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. We would be more than happy to assist you with what you may be experiencing, however, without being able to ask you any follow up questions, I recommend reaching out to Support for further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
They were great first but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed them for the first few days and then they started making a loud hissing noise, I sent them to samsung to see what the issue was and they claimed it had water damage, mind you I never wet them or used them out, to repair they wanted to charge me the full price of a brand new product... Would not recommend, currently looking for another pair of earbuds to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Creativo, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your thoughts as we strive to improve the functionality and performance of our product line. As you know, Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your Galaxy Buds3 Pro. If you would like any further assistance afterward, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
Worked great, till they didn't
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them in October of 24, 5 months ago, right ear bud wont connect anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there KellyS, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to review, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to help resolve what you have described to be experiencing with your Galaxy Buds3 Pro. If you would like further assistance afterward, let us know by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery not so great. They take a bit to get used to
I would recommend this to a friendBrand response from Samsung
Posted .Aloha ChrisH, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more. Feel free to reach out to Support if you would like to share any other feedback with us by contacting Support. Thank you for being a staunch Samsung customer. - Debra
Not yhe best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda works, but battery doesn't last 4 hours. Would be nice if they lasted atleast an 8 hour day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations RyanT, thanks for taking the time to share your experience with using your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play. Please take a moment to review, "The battery life of your Samsung earbuds" if you would like to learn more about battery expectations. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
If you would like further assistance after reviewing the resource shared, do not hesitate to reach out to Support. We're happy to assist you further! Thank you for being a faithful Samsung customer. - Debra
Dont expect any help if broke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is phenomenal... when it works. The right side earbud charges about 60% of the time. I tried the usual clean the contacts and earbuds fix, but nothing. Took it in after a couple weeks to see what could be done and was told there was nothing they could do except offer me a refund with a generous $50 deduction from the total refund. Decided to just keep them and use one ear bud.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings BradyP, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra
No bass and not loud. They just sit on your ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass what so ever, very flat sound. Buds pro2 blows this away. Buds fit tight into ears. These just sit on your ears. I love alot of bass and this is flat on all accounts. don't know about battery because I returned them 15 minutes after I bought them.
No, I would not recommend this to a friendJunk Product Ap[parently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after several days use. I tried to get these to pair with my desktop computer. I made multiple attempts, and then they just died and couldn't pair. I later learned that this is a known problem with this product. I am hoping to get a replacement but I"m really angry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CharlesK, thank you for taking the time to share your experience with using the Samsung Galaxy Buds3 Pro. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "How to connect your Samsung Galaxy earbuds" to help resolve what you've described to be experiencing with your device. Let us know afterward if you have any questions for us or if you would like further assistance by reaching out to Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Buds review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good, however they whistle a high pitch sound at times when holding them or adjusting the in my ears.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there DavidB, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor as we continue to improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a devoted Samsung customer. - Debra
Not worth the price paid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. We have a $23 pair that sounds just as good and the battery last much longer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JosephS, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Please feel free to review, "All about the Galaxy Buds3 and Buds3 Pro earbuds", "All about your Samsung earbuds’ battery life," and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing. If you would like further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Samsung earbuds 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My earbuds disconnect from my phone rio often Battery life poor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Yvonne, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone cannot connect to your Galaxy Buds series earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. However, if you would like to conduct some troubleshooting to help resolve what you have described to be experiencing with your Buds3 Pro, take a look at "Connection issues with Samsung earbuds" when you have the opportunity available. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Battery life
Translation Feature is a complete JOKE!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these in the hopes of being able to use the translation feature at work and per usual with Samsung products lately, I was sadly disappointed. They sound just ok, which for a flagship product is a joke. Do have to say the battery life is extremely good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha k2board2003, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. The Galaxy Buds3 Pro require a compatible Samsung Galaxy phone in order to utilize select Galaxy AI features like Real-Time Interpreter. Without knowing more details regarding what you may be experiencing with your Galaxy Buds3 Pro and without being able to ask you any clarifying questions, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to like these earbuds, had the galaxy buds pro 2 for years, until they died. Which in turn i was lile the 2's were good, so why not get the 3's. I bought them used them twice, upon the second use while running one ear bud started to get static and high pitched sound from it. Tried drying off the sweat and everything and still not working correctly. Was really disappointed, these were supposed to be better than the previous generation. Overall would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Phillip, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to be innovation while improving the functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Let us know if you have any questions for us afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Sounds about same as buds 2 pro. Skip on it or wait for it to go on sale
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there MsMiku, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Buds3 Pro or if you would like any further assistance, please feel free to contact us again at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
Fail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me begin with these things have no battery life. A few hours and they're dead. Second after only two weeks the right side bud will no longer charge. The return window on them is only two weeks so now im stuck with a very expensive failed product at the mercy of samsungs warranty process.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey BKenney. We see that you reached out to share your thoughts on the Galaxy Buds3 Pro. Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To conserve battery power on your earbuds, follow these tips: When not in use, keep the earbuds in the charged charging case with the cover closed. Additionally, adjust the notification settings using the Galaxy Wearable app if you're using an Android phone, or adjust the notification settings in the Galaxy Buds app if you're using an iOS device. We also noted that you are having challenges connecting the right bud. Please check out our article called "No, low, or poor audio quality on Samsung earbuds" for options to help troubleshoot. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists after doing so, please reach out to us at Support so that we can further assist you. -Kelvin
Wont charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds when they will charge but they are so hard to get to charge that they are not worth buying
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DavidJ, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like any further assistance or if you have any questions for us, please do not hesitate to contact Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
The right earbud stops charging. Google it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud stopped working after 10 months. I tried cleaning the charging contacts and it worked for 2 weeks. Its not working again. I googled it and there are a TON of people with the same right earbud not charging in less than a year problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MisterPhilberto, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so sorry but Samsung did make a good product on these! First time ever! Ive been with Samsung since the Samsung S 3 and the reception and the sound was horrible! No matter how many times i adjusted it people couldn't hear me talk on them so very sorry! It was the only time Samsung failed me and we have been through some things in life together promises Robert Dwayne Porter still wont leave Samsung over an expensive mistake actually looking at a new Samsung smart phone...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there RobertP, thank you for taking the time to share your feedback with us about your experience with using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Bad value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for what you're getting. Find better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha VicM, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. If you would like to provide feedback with us regarding the performance, functionality, or durability of your Galaxy Buds3 Pro or if you would like any further assistance, please feel free to contact Support at your leisure. We're always happy to hear from you! Thank you for being a steadfast Samsung customer. - Debra
Not a good buy for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these because im a samsung guy, but right off the shelf the same problems being reported by thousands of others, buds not connecting, wasnt going to keep trying. I think it cpuld be a great product if the bugs are worked out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KevinP, thank you for taking the time to share your feedback with using the Samsung Galaxy Buds3 Pro. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your phone cannot connect to your Galaxy Bud series earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Check out, "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thanks for being a steadfast Samsung customer. - Debra