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Customer Ratings & Reviews

Your price for this item is $213.99
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The comparable value price is $854.99

Customer reviews

Rating 4.2 out of 5 stars with 1717 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.7 out of 5 stars

  • Dry Quality

    Rating 3.9 out of 5 stars

  • Cycle Options

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the Samsung-StormWash™ dishwasher's quiet operation and exceptional cleaning performance, frequently praising its ability to leave dishes sparkling. Many appreciate the added convenience of the third rack and the ease of use, along with its attractive design and ample capacity. However, some customers have reported concerns about the dishwasher's longevity and occasional unpleasant odors. A longer-than-average cycle time was also noted by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,717 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Is not Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one day the unit is not working and has to be replaced and will take over a week to get a new one. Not happy at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung not recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher failed after three washes in two years. We didn't use it much because of Covid that caused us to not be able to have guests over. But the dishwasher was dead on the fourth wash. It showed no life at all. No lights upon opening the door and water was sitting at the bottom of the washer. The last wash, the third wash, ended without any sign of a problem. There was power to the washer, but it did nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't dry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn't have to dry my dishes. Yes sometimes certain types of dishes or bowls get that little extra water but this dishwasher leaves everything wet like it didn't even try to dry. I know things today are eco friendly but this is ridiculous. I am so unhappy with this dishwasher, if I could swap it out with a different I would. I'm done trying different settings to see if it can dry better. I DO NOT RECCOMEND TO ANYONE NO MATTER WHAT PRICE IT IS.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, SAHM4plus4. We understand that it is frustrating when a purchase doesn't live up to your expectations. Here is a link that explains our recommendations on how to achieve optimal drying performance from this unit (http://bit.ly/2Z47xBR). We hope you find it helpful! ^Lo Samsung

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using it and it ran for 6hrs trying to drain itself. I opened the door and it just kept running the drain pump but there wasnt any water. Display showed a fault code LC and basically it indicates that all the internal electronics got wet and is a common problem bad discharge pump. I did research and my mind got made up quickly to return it as i only owned it for 5 days. Exchanged it plus had to put in extra money and moved up to the top of the line Bosch 800. Best Buy was truly great with the exchange process

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this less than a year and fixing to have a second repair. It takes forever to wash and making a loud noise

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DO NOT purchase any Samsung appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Stopped cleaning after 2 years, and broke in 3 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher seems to wash good. However my initial one gave an error and we had to have it replaced. I recommend getting the extended warranty!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product holds less dishes than other models we have had from Samsung. Very disappointed with this. There is also not enough height on the Bottom rack to hold my plates. They get caught on the spinner. This also did not happen with a previous dishwasher we had from Samsung. They obviously changed their design and i would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Aidan! I understand your point and I'd like to help you with the bottom rack concern. The lower rack has been specially designed for dinner dishes, soup bowls, pots, lids, casserole dishes, and plates. Try to load the large items such as pans and pots facing downwards into the dishwasher, load the large items such as pots and pans into the StormWash Zone, which is identified by red guidelines for more effective cleaning. ^Gaby Samsung

  • Rated 1 out of 5 stars

    Do not buy any samsung appliances

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is maybe good for their tv but definitely not kitchen appliances. I purchased everything from samsung fridge, washer, dryer, dishwasher, stove(which already broke). Everything comes out dirty especially things u put far back. Rack height is so small & big things doesnt fit. Oven broke couple months ago, and now my dishwasher doing funny noise too and its not even a year old!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 3 tier trays, but am unimpressed with the quality of washing, which is the main point, right? It's also quietly not cleaning my dishes.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hello KayBristol, we understand your frustration with this dishwasher. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rated 1 out of 5 stars

    very disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy installed dish washer and after they left we noticed a ugly black rubber flap hanging down from the bottom of dishwasher, we found out it is not supposed to hang down and that it is part of noise suppression. and something else we didn't know, when dishwasher is done and is in drying mode the door opens and hangs half way to the floor. the first night I walked into kitchen to get something to drink and walked right into door, thanks Samsung for the bruises.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken twice in 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher and had installed professionally through Best Buy. Within 2 weeks, it was completely dead. No power, no response. Got a replacement computer control panel, worked for about 5 days, then dead again. Samsung is junk. Exchanging for Bosch or LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Excellent! Cleans, Drys, and as quiet as can be!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this dishwasher. We had purchased the next step down (DW80F600UT) back in November and were massively disappointed. Due to a kitchen remodel we replaced that with this and have been amazed. Ultra quiet, cleans extremely well, and has the upper rack to boot. It also has the improved drain/filter system than the next step down, something that I've always hated. My only con is that fact that some of the lower rack dish tines can fall down easily and we had to use a tie wrap to fasten them in place which is trivial in my mind. Spend the extra money, you're going to live with a dishwasher for 10-15-20 years, you will not regret this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working...geek squad was not worth the $50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working in 2.5years. Had Geek squad come out and they charged $50 for doing nothing...its extra if they have to pull the dishwasher out to look at it...its extra if they have to do anything. The $50 is just for them to arrive at the house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple service calls failed to correct the error code. Dishwasher would not shut off or cycle and had to be turned off with the breaker. Even with the protection plans, they were out on successive weeks to no avail. Even when Best Buy finally agreed to replace this unit, we choose a different brand. One of several Samsung appliances we had trouble with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible design and faulty liner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst dishwasher I have ever used in my life. It doesn't have any room. The worst part about it is the bottom rack doesn't slide in and out smoothly. Finally, I had to call it in. It was a faulty liner and there is no way to fix it. I am awaiting a replacement. If only I could just get a completely different one, that would be best. This one is horrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for leaving a review! Your experience matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! If you have questions or concerns or need any further support, please feel free to reach out to me directly. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, or call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), and reference ticket #1138765289. Thanks! ^Mae Samsung

  • Rated 2 out of 5 stars

    left film on dishes even with rinse aid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned after a week as the washer wasn't cleaning as thoroughly as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk do not buy! Mine didn’t even last six months and the Control panel went bad and I barely even used it,maybe once every two weeks. does not dry the dishes. This is a known problem if you search on the Internet. The only nice thing is that when I called them they just told me to return it back to the store for store credit from where I purchased it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor finish, no support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless steel finish peels and scratches in the places where pieces of the film are connected (handles, edges) and scratches extremely easily. There is no way to repair or cover it. So you are stuck paying a lot of money for new appliances that end up looking horrible within 1-2 years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unrealable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t consistently clean dishes still dirty after running the cycle

    No, I would not recommend this to a friend