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Customer Ratings & Reviews

Your price for this item is $213.99
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The comparable value price is $854.99

Customer reviews

Rating 4.2 out of 5 stars with 1717 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.7 out of 5 stars

  • Dry Quality

    Rating 3.9 out of 5 stars

  • Cycle Options

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the Samsung-StormWash™ dishwasher's quiet operation and exceptional cleaning performance, frequently praising its ability to leave dishes sparkling. Many appreciate the added convenience of the third rack and the ease of use, along with its attractive design and ample capacity. However, some customers have reported concerns about the dishwasher's longevity and occasional unpleasant odors. A longer-than-average cycle time was also noted by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,717 of 1,717 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    had for exactly one month and the latch broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. Had it for one month and already broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 14 months old and "mother" computer board went out. Good thing I purchased warranty but took over 1 month to get someone and parts here to fix. For what I paid for it....not worth the $ at all. This one should never even made it off the assembly line. Once fixed unit made all kinds of sounds and had lights that never even were there the day I brought home. Bought 4 appliances 18 months ago from Best Buy and so far two have broken down in that time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    9 months later it won't turn on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher because of the high reviews it got. Well, 8 months later our dishwasher will not power on. From researching the issue online, it seems that this is a common problem. Needless to say I am not happy with having to eat on paper plates while Samsung confirms that It is under warranty. (I was told it would be 24-48 hours for them to complete this confirmation) Then who knows how long it will be until a repair man will come out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Handling and Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but was delivered with dented front. I had to take the time to arrange new delivery. After three week wait, the replacement unit again had a damaged front! I had to call Geek Squad, then warehouse, wait 27 minutes, get cut off, call again, wait another 22 minutes, and schedule a third replacement. Another on line vendor sent me, without me asking, a $5 gift card for a one day delivery delay. Best Buy - lot's of work needed here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had for 3 Years, 6 Service Calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst Dish washer we've ever had, since 11/16 we have had 6 service calls, always the same thin LC error, they always have to order a part which takes at least a week then repair. Thank Godness we got the service contract, which is up 1/20 and that's when this goes to the dump. Many Many people have the same problem so don't be mislead by good ratings You have been warned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung, Love their Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this one if you enjoy washing dishes by hand. I'm at home waiting for my 3rd replacement sump unit on my 18 month old dishwasher. At least the Leak Detection feature prevents water from ruining your floor and cabinets. Also saves money by not wasting electricity or water by running. Extended warranty is a must have with this one. The local Warranty Service technicians are very nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 3 years the control board failed. $350 later it worked for a coupe of weeks, DW has failed again. This time maybe the pump. Repairman said he sees a lot of failed Samsung control boards. DO NOT BUY! Also have a Samsung refrigerator. The digital screen has failed on it after less than 2 years. SAMSUNG IS JUNK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad, all dishes come out wet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all dishes come out wet, i need to dry them by hand. called Samsung support and there answer was "this is normal for any dish washer", and the funny thing was that the representative said that samsung product are high quality with no defect. it made laugh especially that i had the note 7 last year. won't recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead within a couple years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it a couple years, then GeekSquad took months to fix. Ended up getting a credit and having to apply to new dishwasher and of course they were low on stock and I had to pay a bunch more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this dishwasher not clean well, after a few months of usage, the Samsung lettering began coming off. It’s just cheap stickers, which is representative of the quality of this product. The bottom of this dishwasher also looks unfinished. I thought the installers had forgotten to put on a plate or something.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, WayneMck. Thank you for taking the time to share your experience with us. Samsung values customer feedback and uses it to better our products in the future. I have included a link that will assist in getting the optimal cleaning performance from your dishwasher (https://bit.ly/2Q5gOEZ). ^Lo Samsung

  • Rated 1 out of 5 stars

    Do not waste your money worst dishwasher ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In three years we have had to have the dishwasher serviced due to breakdowns 6 times. We just had the control board fixed on Friday afternoon here it is Saturday night and the same message LC ERROR CODE So this will be the 7 service call Do your self a favor and do not waste your time or money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher after my 14 year old Frigidaire broke. Not even 1-year old and door gasket leaks. Very small inside and awkward shelving design. I bought a Samsung on the recommendation of a guy at work and have regretted it every day. Wouldn't own a Samsung anything ever again total hunk of crap

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, jason! Thank you for letting us know about this. Samsung strives to provide quality products and quality service! We want to give you the best experience possible. I would like an opportunity to talk with you further. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138599810. ^Mae Samsung

  • Rated 1 out of 5 stars

    Samsung StormWash Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the most problematic dishwasher I’ve owned. Motherboard replacement, multiple LC (leak) errors that are sensor related. Samsung is not supporting or helping. I would not recommend this unit or brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Draining pump has had to be replaced 3 times. Moisture sensor error happens all of the time. Would not get again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    rusty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dishwasher is not quality - one year from purchase, both the top and bottom racks are rusting and the soap dispenser door falls off all the time or won't open/have to rewash dishes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install occurred today. I was Excited to receive my new product. An Hour later after my install I went to load the first set of dishes, press start, and the dishwasher would not start.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4th service and warentee gave my money back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced several parts 4 times. still shoddy. replaced after 6 months dried like cr2p too

    No, I would not recommend this to a friend