Customer Ratings & Reviews
- Model:
- S24F350
- SKU:
- 6111215
Rating by feature
- Ease of Use
Rating 4.5 out of 5 stars
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the SF350 Series monitor's excellent picture quality and its affordability, frequently praising its ease of use and size. However, some users express dissatisfaction with the non-adjustable stand and lack of tilt functionality. The absence of built-in speakers is also a recurring point of criticism.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speakers
No sound on a monitor makes no sense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I understand that most monitors do not come with their own speakers, but it seems like a no-brainer that you'd be able to plug your own speakers in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jackie,
Thank you for your review of the Samsung - SF350 Series S24F350FHN 24" Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please reach out if you need additional assistance:
at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the SF350 24" Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Fine, But No Tilt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor itself is fine for a basic computer monitor -- but I returned it because it didn't have an adjustable tilt. Didn't even realize you could buy a monitor without adjustable tilt.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aaron,
I am very sorry to see that you have encountered issues with the SSamsung - SF350 Series S24F350FHN 24" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
You can do better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a secondary monitor. I would choose another option even if it was priced a bit more. IT does the job for browsing and discord. DO NOT use this for gaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Coco,
I am very sorry to see that you have encountered issues with the Samsung - SF350 Series S24F350FHN 24" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Monitor stand holes not truly VESA compliant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have paid more attention before purchasing. I intended to purchase a dual monitor stand, but alas all I can find are ones that support up to 100mmx100mm VESA compliant holes. The way the "built in" stand is configured the maximum connection plate you can use is 94mmx94mm. I can't even find a stand that is only 75mmx75mm (which this monitor requires). Not sure, but this monitor may be going back after the holidays.
No, I would not recommend this to a friendEverything I want in a monitor except viewing angl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and performance are great. The monitor however faces down and is not adjustable. This means the monitor has to be higher than eye level to see well. As it’s not adjustable this is a pain.
I would recommend this to a friendWorks okay.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not high resolution. But my main negative is that you can’t angle the monitor. So I have to stick something under the stand to aim it toward my head. Otherwise the viewing angle is off.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
nice size screen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an Acer 24 inch screen before I had to buy another screen. I prefer the Acer over the Samsung. It was easier and faster to operate.
No, I would not recommend this to a friend Grandson not happy with the screen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took my grandson there to pick out a new monitor for his 17th birthday. He picked this one but now tells me he’s not happy with the screen. Would like to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nanny,
Thank you for purchasing the SF350 Series S24F350FHN 24" LED FHD FreeSync Monitor. I am sorry to hear that you are not satisfied with the performance of this model.
Please know that with this monitor, all the action looks flawless. The 75Hz refresh rate delivers a more fluid picture. Whether you're catching up on your favorite TV drama, watching a video, or playing a game, your entertainment is smooth with no lag or ghosting effect.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung LS24F350FHNXZA with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Fine if going on a desk, horrible at anything else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re just using this as a basic desk monitor, then it’s fine. Here’s the bad: - This isn’t a true 24” monitor, it’s 23.5”. I was getting these to run a triple monitor setup to line up with my nice center monitor which is a true 24”. - Doesn’t come with a DisplayPort input as advertised. - The stand mount doesn’t detach, making the VESA mounts completely useless. I could live with maybe one of these, but compromising so many points...these will be returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nick,
I am very sorry for the design and input issues you have encountered with your Samsung - SF350 Series S24F350FHN 24" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
You can't tilt this monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of flickering issues. They eventually go away but comes on each time I plug it into my laptop. I am not sure. I might return this if it does not stop.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Enckore1,
I am very sorry for the flickering issues that you have encountered with your 24" LED FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Cons mentioned:Stand
Designed by an idiot
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to mount this on my wall. It comes with a wall mount plate, but in order to mount to the wall you have to first remove the stand. In order to remove the stand, you have to- no joke -totally disassemble the screen to access the internal screws that hold the stand in place so you can use the wall mount. What idiot designed this?
No, I would not recommend this to a friend Cheap price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap monitor thats Works decent. Not comparable to Dell or HP though.
No, I would not recommend this to a friendMEH
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok monitor but the location of the hdmi port makes it impossible to mount. The cord directly sticks out from the back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lina,
Thank you for your review of the Samsung - SF350 Series S24F350FHN 24" Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please know that this model comes with a wall mount for your convenience.
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the SF350 LED Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Was unable to mount.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn’t get it to mount to a monitor stand with our stand. We had to wind up taking it back.
No, I would not recommend this to a friendNot bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor isn't bad for the price paid. Would prefer a little larger and better picture
No, I would not recommend this to a friendNot the best choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for the price and reviews for my WFH setup. I’ve had this monitor for almost 8 months. The screen started flickering on and off and I have black lines flickering across the screen. Just started out of nowhere. At this point, I’m looking to see if there’s a better monitor out there, since this is not height adjustable and it doesn’t tilt.
No, I would not recommend this to a friendDisplay is okay but controls are on the back!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display controls are on the back, really awkward to switch between ports
No, I would not recommend this to a friendMonitor looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is nice. I was just disappointed that to mount it the back has to be removed. Too much trouble
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sandwon08,
Thank you for your review of the Samsung C49HG90 Gaming Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back the SF350 LED FreeSync Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Horrible service from geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a minus star I would the "extended warranty" for my Sony tv. Technician was a no-show on day, When I called geek squad day before and morning of they were unable to tell me that the tech and the part was not going to show. They advised standing by till 1 pm???? Gave up 1/2 day of work. Afterwards :Then told they are not able to order part. I asked to speak with senior customer service rep and was assured they would call? Still waiting. Did receive a call from a person who is in charge of service tech? still unresolved. Was asked to reschedule and now they are ordering part may come out end Of August.I requested once again for a senior customer service rep call "still waiting" I called initially beginning of July. Hope to have a tv that works (as I would have expected and paid for with extended warranty to include service). Covid 19 is not an excuse for poor customer service.....
No, I would not recommend this to a friendBrand response from Samsung
Posted .noshowgeek,
Thank you for your review on this Samsung - SF350 Series S24F350FHN 24" Monitor.
I am sorry you were not satisfied with your experience. However your comments state your review is in regards to a Sony TV.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with any Samsung products, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
No display port as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.monitor is great, inaccurate description cost me a trip to the store for new cables
I would recommend this to a friendBrand response from Samsung
Posted .Surffisher,
I'm very glad to see that you are happy with this Samsung - SF350 Series S24F350FHN 24". I am sorry that you had to make an additional trip for cables.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We hope to hear from you.
Samsung Monitors