Customer Ratings & Reviews
- Model:
- S24F350
- SKU:
- 6111215
Rating by feature
- Ease of Use
Rating 4.5 out of 5 stars
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the SF350 Series monitor's excellent picture quality and its affordability, frequently praising its ease of use and size. However, some users express dissatisfaction with the non-adjustable stand and lack of tilt functionality. The absence of built-in speakers is also a recurring point of criticism.
This summary was generated by AI based on customer reviews.
Paid for New but Received Open Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for a new monitor, but received an open box monitor, that missing the HDMI cable and had the warranty card filled out by the person who bought it more than a month ago.
No, I would not recommend this to a friendPoor placement for VESA mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The positioning of the holes for the VESA mount is too close to the connection for the stand. If you have a universal VESA bracket that supports both it will not fit and I am not sure that even one specifically designed for 75x75 would fit in the space provided. I am disappointed in Samsung for designing this so poorly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JTJAX,
Thank you for your review of the Samsung - SF350 Series S24F350FHN 24" LED Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please know that this model comes with a wall mount for your convenience.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back the SF350 LED FreeSync Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Not VESA mount compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Details said wall mount compatible, but cannot use a VESA 4-screw mount because of the non-removable stand post receiver. Returned to Best Buy.
No, I would not recommend this to a friendDo not buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enters sleep mode and cannot be awaken. I use for my home office and gaming and this keeps happening. Takes hours for the monitor to reset. From Samsung forums, a poor engineering choice was made to only awaken by mouse inputs. Samsung has really been dropping the ball with quality lately.
No, I would not recommend this to a friendOkay didn't expect to have to pay an extra $100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to pay an extra $100 to turn the TV on after we got home, BESTBUY should have about this hidden fee
No, I would not recommend this to a friendBrand response from Samsung
Posted .Decota,
I am very sorry to hear of the unfortunate experience you had through Best Buy. Products purchased through that channel are solely governed by Best Buy; we recommend that you contact them directly to inform them of the situation.
Should you ever need assistance with using Samsung Monitor products, please reach out to us at
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung Monitors
its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor freezes up its like a screen shot. it has not done this once it has froze up 4 times already. I would not purchase again
No, I would not recommend this to a friendDo not buy if you plan on using vesa mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan on connecting to a VESA-standard compatible display mount, do not buy. The only way to connect is by cracking the casing around the monitor to remove the stand. Bought two of these. Cracked one and threw it away the same day. Returned the second.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mejohn,
I am very sorry to see that you have encountered issues mounting the Samsung- SF350 Series S24F350FHN 24" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Worst monitor EVER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one and it stopped working in 31 days. I got another and it took only 3 days to stop working. DON"T WASTE YOUR MONEY. If you do buy one make sure you purchase the Geek Squad protection because you're going to need it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TomL,
I am very sorry unreliable performance that you have encountered with your Samsung - SF350 Series S24F350FHN 24"Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Ease of use, Picture quality
All the Bells and Whistles!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung tv has gone above and beyond in both color and clarity. It has an easy to navigate menu that can be used to fine tune preferences by even the most inexperienced user. Highly recommend!
I would recommend this to a friend Screen issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when displaying the color black I get red pixels popping up inconsistenly
No, I would not recommend this to a friendYou suck. Never got back to me ever for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your services suck, I have sent multiple requests to bring the product back and you send me this stupid review to respond back to but you can’t answer my email to return the crap I purchased from you company.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NoService,
I am sorry you felt our response was not helpful. Unfortunately, based on your review, we could not troubleshoot your issue and post a definitive solution. We felt it best to converse with you, but we do not have your contact info.
The best way to help resolve your concerns is to have you contact us.
Again, you can reach Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
I’m very sorry for the experience you have had so far and look forward to hearing from you.
Samsung Monitors
Resolution too low for my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i use this for word and text docs primarily, no gaming or graphic design work. The resolution is just poor. It works, but i wouldn't recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .andles,
Thank you for sharing your feedback on the Samsung SF350 Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the SF350 features AMD FreeSync technology allows users to enjoy smooth images, even during the fastest moving scenes.
Please reach out to us for assistance with your resolution issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Mislabeled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The website said the monitor comes with a DisplayPort input, but it does not. If you need a DisplayPort, you need to get the Samsung S27F358FW.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nickname,
Thank you for your review of the Samsung - SF350 Series S24F350FHN 24" Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams. Please do not hesitate to reach out if you need additional assistance.
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the SF350 Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
- Pros mentioned:Picture qualityCons mentioned:Power button, Stand
Bought this by accident but here are my thoughts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is very clear, crisp, and true-to-color, but the stand is incredibly wobbly, flimsy-feeling, and unstable. In addition, the monitor angle cannot be changed. On the bright side, it can be wall-mounted (since it doesn't come with speakers anyways) and it has a nice thin bevel around the screen with a pretty glossy, black finish. The power button is hard to find on the back and the same button is used as the directional arrows. On more than one occasion I've accidentally turned the screen off trying to change brightness or other settings. There are also plenty of other monitors from the same or other brands that offer the same specs/features or better in this price range, meaning you can get more bang for your buck elsewhere.
No, I would not recommend this to a friend Failed within 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung you messed up with this one. Monitor failed in under 4 months. Bought in December and it won't turn on today (end of March).
No, I would not recommend this to a friendno no no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed some 2 months after purchase. Just straight up doesn't turn on anymore. Cheap, but junk.
No, I would not recommend this to a friendReturn it it was defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not standing it was defective had to return it and get new one ... of course to order because shelves were empty
No, I would not recommend this to a friendBrand response from Samsung
Posted .Silvia,
I am very sorry to see that you have encountered issues with the Samsung - SF350 Series S24F350FHN 24" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Bad monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all if your buying a monitor for an Xbox or ps4 I do NOT recommend this one. It does not have audio.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brian383,
Thank you for purchasing the Samsung 28-Inch Ultra High Definition LED Monitor (U28D590D). I am sorry that you were not aware that this model does not come with built-in speakers.
This monitor does come with audio/headphone output so you can connect your own speakers.
For assistance with adjusting scaling, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Just bad...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no sound , horrible display options. and for the worst of all it doesnt even have an audio out option at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .horrible,
I am very sorry for the sound and display option issues you have encountered with your Samsung - SF350 Series S24F350FHN 24" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Open Box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got an open box item, it was advertised as new, but actual condition was NOT as advertised. Had to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .XSuserToledo,
I am very sorry to see that you have encountered issues with the Samsung - SF350 Series S24F350FHN 24" LED Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors