Customer Ratings & Reviews
- Model:
- S24F350
- |
- SKU:
- 6111215
Customer reviews
Rating 4.6 out of 5 stars with 1504 reviews
(1,504 customer reviews)Rating by feature
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the SF350 Series monitor's excellent picture quality and its affordability, frequently praising its ease of use and size. However, some users express dissatisfaction with the non-adjustable stand and lack of tilt functionality. The absence of built-in speakers is also a recurring point of criticism.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worst design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design. Not mount Compatible. Price was ok . Bought it on sale for 50$ less than usual.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DillonQQ,
Thank you for your review of the Samsung - SF350 Series S24F350FHN 24" LED Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the SF350 LED Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Rated 1 out of 5 stars
I did not buy any TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why you are sayin I bought this TV when I did not unless somebody stole my identity.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on and off. Extremely unreliable. Do not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good choice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had the flickering issues , returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
only half my order came in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know COVID was a problem but I didn't get my complete order.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GABASC,
Thank you for your review on this Samsung - SF350 Series S24F350FHN 24" Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Rated 1 out of 5 stars
Lasted 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not turning on after 3 weeks of regular use. Won't recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Haven’t gotten it to work since day one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ca22756
I am very sorry for the getting started issues you have encountered with your Samsung - SF350 Series S24F350FHN 24" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Cons mentioned:Stand
Rated 4 out of 5 stars
About the complaints.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VGA really isn't needed anymore, and the included cable is just to get rid of obsolete stuff.... Beyond that, the main complaint I saw was about tilt. I needed to replace an old monitor from Samsung that lasted well beyond the expected life expectancy, so I wanted to stick with samsung. The stand does feel cheap as heck (told inappropriate language), and seemed like no tilt. Saw it on display at another place (BB did not have it on display when I bought it), and decided, not my item, let me see what it can do.... The tilt is fine. The stand makes you paranoid to try it, but there is a hinge where the stand "plugs" in. Perfect and expected up/down tilt compared to all the monitors I've had over the last 30 years. Out of box, I thought it didn't tilt because the resistance is a bit more than expected, and the stand is flimsier than previous ones. Sharpness/brightness way too high for my liking, but easily adjusted. The monitor controller is simple to use, but a bit awkward. Think d-pad on back of monitor. Overall, really a good monitor for the money, when cost is more important than conveniences (as is usually the case for myself)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good monitor, I use it for my work and it is excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Phenomenal display for the money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty much a widely-accepted opinion in the display market that Samsung makes some of the best displays you can buy. This monitor definitely lives up to that reputation. I don't care about 2K/4K monitors, I just need a nice 1080p display and bought this as a replacement for my Asus monitor I had been using. The colors are fantastic and it features MagicBright tech that enhances the viewing experience for things like watching content or gaming. I highly suggest you give this display a look if you're in the market for a new one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Monitors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these for my office and they are great monitors. They are large with a very clear picture. I have the eye saver mode turned on as well and it seems to be helping from my eyes being strained by the end of the day. This mode took me a few days to get used too.
I would recommend this to a friend - Cons mentioned:Stand
Rated 3 out of 5 stars
Not Freesync Overall Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this monitor for 2 years now. I can say it does not have Freesync that is completely false. In order to take off the stand you have to take the entire back panel off. Versa mount will not work because the power port is in the way. Overall, only get this on sale. I paid $55 with a $50 off coupon from Samsung.
I would recommend this to a friend - Cons mentioned:Tilt
Rated 3 out of 5 stars
Good in some ways
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this monitor overall but there is this absolutely horrible black smear that is impossible to get rid of and I also don't like how the tilt isn't adjustable. Everything else is good and I especially like the eye saver mode.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Really annoying monitor stand hinge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor for 1 reason - to mount to a dual monitor display. The entire point was to mount it. I did research and other answers on here said that you can mount it. If you have some super weird mount, it might just work. But I have a standard mount size (2 different sizes optional) but it won't work. There is a stupid "stand hinge" in the way that CAN NOT BE REMOVED. Who at Samsung drew this design and thought "this is a great idea!" ?! I did look it up, and if you want to take the entire back panel off (which is not simply unscrewing the back and the article even mentions to be careful not to break it) THEN you can try and remove the hinge. Otherwise, 99% of mounts will not work. To be clear, I did not try and use the monitor. If you don't need to mount it, then disregard this review. It may work beautifully if you don't need to mount it. Mounting was my primary reason for getting a new monitor.
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Good FHD display for PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and value for everyday tasks. Sale price was what drove the purchase compared to other vendor and 24" models.
I would recommend this to a friend Rated 3 out of 5 stars
Why no HDMI cable included?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey it's me, 2018. Wondering why this monitor doesn't come with an HDMI cable when a majority of computers use them. Kind of frustrating to have to go out and buy one. Who the heck uses VGA anyways? I'll tell you who, my annoying OLDER brother, 2008. Nobody likes him though.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor for home office or gaming. Great display
I would recommend this to a friendRated 2 out of 5 stars
Poor Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have said mount is in the way of mounting without stand. Using the stand, Tilt Angle is not adjustable. The screen of the monitor actually points a few degrees down at the surface it sits on. I could not use this monitor but luckily I purchased it for a child.
No, I would not recommend this to a friendBrand response from Samsung
Posted .gigem74,
Thank you for sharing your feedback on the Samsung24" LED FHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your tilt issues.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Rated 2 out of 5 stars
You cannot mount it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has a big piece of non removable plastic on the back of it and you cannot mount it for a dual display, it's useless unless you want to just use the stand, they should tell you that it is not mountable before you buy it, that would save on return costs.
No, I would not recommend this to a friend- Cons mentioned:Stand
Rated 1 out of 5 stars
Failed after 8 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped being recognized after 8 months, it powers up but doesn't connect to computers (tried different computers, cables, etc). Also stand tilts at a downward angle, had to prop up to use.
No, I would not recommend this to a friend












