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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 179 reviews

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90%
would recommend
to a friend

Customers are saying

Customers recognize the Showcase refrigerator's spaciousness, with many mentioning that it has more than enough storage. The door-in-door and deli drawer features are also well-received. However, there are concerns about the ice maker not working properly and loud noises coming from the refrigerator. Some customers have also expressed dissatisfaction with the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-179 of 179 reviews
  • Rated 5 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge-sadly it was too wide to fit through our door..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Samsung Showcase Refrigerator! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a good price. The style and functionality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dream!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dream... it's so big and the baby door makes your life easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product among samsung brands.. must have fridge..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, open box and I pay only 20% of the regular price

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    ice maker is terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice maker sucks. consistently freezes up. ice is always stuck together. does not dispense properly. best buy has tried to repair a few times. today same issue. ugh.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it a month and the fan broke. Waiting two weeks for service!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit our needs well. First time for this style and we like it.

    I would recommend this to a friend
  • Cons mentioned:
    Leak

    Rated 1 out of 5 stars

    Problem with Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time you get some ice, some water leaks out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst, most beautiful, refrigerator. Thankfully we purchased the 4 year warranty because we needed, at least 8, repairs, ranging from ice maker to compressor. Finally, we, got it declared as a lemon and will get a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Outstanding Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like best about this fridge is the generous amount of storage space. Plenty of room for everything! The only drawback is the storage in the left door. With the ice maker taking up a great deal of space, the shelves have little space, especially the middle shelf. You'll have trouble fitting a larger size ketchup bottle on that shelf but of course you still have the enormous space within the fridge to put that bottle. The temperature is well maintained even in the combination snack/freezer pullout drawer. You can regulate the temperature in this drawer to refrigerate or freeze which I find to be a very useful feature. The fridge is a little on the pricey side but the returns are well worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Wife loves the fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pricey, but it has tons of room in the fridge and the freezer! We all like the door that has a small door to reveal frequent items (milk, juice, insulin) without opening the large door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! we really enjoy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator about 2 months back and love it. We paid a little more than we wanted to but this has been worth every penny and with the Price Match Gurantee I know I get a good price. We recently started juicing every day and this refrigerator helps make it easy. I love the ice maker and middle door where I can store vegetables and fruits for easy access. Really supports a healthy life style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great samsung fridge. good french door and door in door for kids to take what is need immediately from the side door.

    I would recommend this to a friend
  • Cons mentioned:
    Loud noise

    Rated 1 out of 5 stars

    Noisy and Leaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had we known then what we know now we would have never bought this refrigerator. It is very loud (something you can't gauge in the store), sounding like a large aquarium constantly running in your kitchen. The water and ice dispenser leaks all the time so we need to keep a towel on the door since there is no drain to remove the water. Expectations were much higher for a top-end $4,000 refrigerator and we deeply regret buying this one. NOT recommended at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Loud noise

    Rated 1 out of 5 stars

    loud popping noise when opening freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased brand new RF30HBEDBSR a few days ago and it makes loud pop noise when opening the bottom freezer door. Samsung support says it is normal. I don't think so. Brand new refrigerator this expensive making loud pop noise whenever opening freezer is normal? My 2 other refrigerators I paid way less many years ago still don't make sound like this. This appears to be design defect. I am hearing this from the right side of the freezer drawer. If I close and reopen consecutively, it makes the noise for the first 2-4 pulls and the noise goes away. And then, the noise comes back if I try opening it after some time. Foldable shelf was bent and wasn't horizontal out of box. I had to bend it downward myself to fix it. Left and right door did not align evenly so I had to adjust that myself, too. Nice looking; but, bad quality. I got it because of big labor day discount at bestbuy. But, after this experience I think I still paid way more that what it's worth. There are people discussing the same issue on CNET at http://forums.cnet.com/7723-13973_102-619982/samsung-freezer-door-sound-noise/

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great Fridge, Very poor Icemaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant problems with Ice Maker, even after replacement. Apparently its a common problem with this model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fools Gold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out great. Beautiful unit, worked perfect. But after just 4 years we started having intermittent cooling issues. Finally got to the point the fridge would only cool to 56. The tray and freeze are fine. Looking online this is common - I took the dual cooling panel off, and discovered one of the fam wires had disconnected - looks like it was never secured properly. I corrected that, defrosted the coil, put it back together and it’s working again. Poorly made...

    No, I would not recommend this to a friend