Customer Ratings & Reviews
- Model:
- SWA-W700
- SKU:
- 5941701
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Sound+ 10" 200W Wireless Powered Subwoofer's exceptional sound quality and powerful bass, frequently citing these as key strengths. Many also appreciate its ease of use and wireless convenience, making setup and integration simple. While some find the price a bit high and compatibility with certain soundbars inconsistent, the positive feedback on audio performance is overwhelmingly prevalent.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with all Samsung soundbars! Took it home and read manual and mentioned only select models are compatible no where in the box does it mentioned! Waist of time to return this heavy subwoofer
I would recommend this to a friendBrand response from Samsung
Posted .Kratos:
I am sorry to hear this Samsung subwoofer did not work out for you and have returned it.
Please know that the SWA-W700 works with Samsung Sound+ series models, including HW-NW700, HW-MS750/MS650/MS6500/MS550 soundbar systems.
If you are looking for the Rear speaker kit for other Samsung soundbar systems, please contact our customer care, and a representative will help you find out which speaker set works with your soundbar. We can be reached at any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Beautiful Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to my curved sound bar!!
I would recommend this to a friendWouldn’t pair with the matching soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box with the matching 5.0 soundbar and could never get it to pair. It has a proprietary dongle that comes with it instead of just pairing via Bluetooth. Since it was open box I couldn’t exchange it and a new unit is 499 so I had to submit a geek squad claim. Hopefully they can figure it out. I’m 99% sure that the problem is that stupid dongle.
No, I would not recommend this to a friendLooks amazing - sounds okt
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It expecting the loudest from 200w.. but it’s a little weak. On the flip side, looks really good and easy to install
I would recommend this to a friendDon't know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought product open-box and I had to return it because it was unable to pair bluetooth with Samsung soundbar.
No, I would not recommend this to a friendDecent subwoofer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was to pair with our sound bar and it works fine. But it could be louder.
I would recommend this to a friendBrand response from Samsung
Posted .Reviewer253:
Thank you for purchasing this Samsung SWA-W700 Subwoofer. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Great for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for beginners As for the first piece of equipment to air with your surroundsound
I would recommend this to a friendBrand response from Samsung
Posted .Lovingly,
Thank you for purchasing this Samsung Subwoofer
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that great but you get what you pay for. Over all 3 ***
No, I would not recommend this to a friendspeaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a good speaker, just not enough sound for the room
I would recommend this to a friendBrand response from Samsung
Posted .conductorjerry:
Thank you for purchasing this Samsung SWA-W700 Subwoofer. I am sorry to hear that you were not completely satisfied with the subwoofer sound performance.
Please know that when a subwoofer is connected to the soundbar, the Bass button on the remote becomes the Subwoofer key. You can push the button up or down to adjust the subwoofer volume.
Because the subwoofer is designed to pick up and amplify low frequency sounds, you won’t always hear it. To test if the sub-woofer is working properly, we recommend you play a Blu-ray or UHD DVD movie with plenty of explosions, and place your hand on the subwoofer. You should feel vibrations as the unit receives and transmits the incoming audio from the content.
Another good test is to play music content with deep bass via Bluetooth connection, as it is not dependent on “effects” decoding.
Should you ever have any questions or concerns, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Compatibility
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought not one but two different samsung sound bars to connect to this sub and nothing worked. Total BS I return the sub and soundbar. I thought samsung made better products than that but I guess I was wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Flotty:
I am very sorry your Samsung subwoofer did not connect to your soundbar. From your other review, I see that you purchased the HW-S40T Soundbar. This model does not have a compatible subwoofer. The SWA-W500 Subwoofer is compatible with the HW-S60T Soundbar model. The SWA-W700 Subwoofer is compatible with the Sound+ Soundbar models (HW-MS550, HW-MS650, HW-MS6500, HW-MS750, HW-NW700).
Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
It’s ok. It’s got power but ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall system is ok. Not so crispy. It’s missinf that punch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dfoloco:
Thank you for purchasing this Samsung SWA-W700 Subwoofer. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Unsatisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift, when opened and tried to connect the dongle wouldn't fit into location. After trying numerous times I decided to return the item for another unit assuming I got a faulty subwoofer. Brought second unit home and exactly same issue. Returned to store and the assistant manager of the TV department tried to connect with no luck. Same problem I was having. So, bought an entirely different sound bar. Happy enough with the new unit but, the initial subwoofer was awful. Hard to rate since me nor the Best buy manager couldn't make it work. I'd give it a zero star rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hogan:
I am very sorry to see that you were not able to connect the SWA-W700 subwoofer. Please know that this subwoofer is only compatible with the following Samsung soundbars: HW-MS550, HW-MS650, HW-NW700, HW-MS6500, and NW-MS750.
If you ever need assistance with Samsung products, please know we are here to help. You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We hope you will give Samsung another try in the future.
- Cons mentioned:Compatibility
No Bueno
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with Samsung sound bars atleast the one's sold on Bestbuy. Stay away.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Dropping bottoms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Samsung Soundbar+ HW-MS650/ZA for awhile and I was satisfied with the bass that the built-in subwoofer pumped out... but was I really though. I gave this sub a try and I was so amazed! The bass is clear, powerful and very low distortion. I have it next to my couch and it shakes the couch whenever there is loud action sound. One con for me was that there is no grill protecting the woofer. So I fixed that by having the woofer facing my couch. Overall, this was an expensive add-on but has been well worth it so far. It comes with a wireless receiver that must be connected to the Soundbar. FYI!! You must have a Samsung Soundbar+ (HW-MS750/ZA, HW-MS6500/ZA, HW-MS650/ZA) for this to work.
I would recommend this to a friend - Cons mentioned:Compatibility
Compatibility impossible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't connect to my samsung soundbar, it was not compatible.
No, I would not recommend this to a friend Looks amazing, really is not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very unimpressed with the power of this sub. I expected thunderous movie nights but that wasnt the case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Danny:
Thank you for purchasing this Samsung SWA-W700.
I am sorry to hear that you were not completely satisfied with its sub-woofer sound performance.
As the subwoofer is designed to pick up and amplify the low frequency sounds (from the right/left speakers), for example, the rumbles of an explosion, you won’t always hear it working.
To test if the sub-woofer is working properly, we recommend you play a blu-ray or UHD DVD movie with plenty of explosions, and place your hand on the subwoofer. You should feel vibrations as the unit receives and transmits the incoming audio from the content.
Another good test is to play music content with deep bass via Bluetooth connection, as it is not dependent on “effects” decoding.
I hope these tips help to improve your audio experience with the system. Please feel free to reach out to us for further assistance via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Samsung Solutions
- Pros mentioned:Bass
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not sync to my sound bar. Hoping for more bass.
No, I would not recommend this to a friend Pure Samsung Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer not working out of the box There surround sound speakers are even worse through them in the garbage. I ignored the bad reviews I wanted this sound system to work really bad for video gaming mostly. Two subwoofers and the soundbar was my last chance. I lost all faith in Samsung with there cheap, expensive garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Emmanuel:
I am very sorry for the issues you have encountered with your Samsung SWA-W700 Subwoofer. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every product we manufacture, and we back this Samsung Subwoofer with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
- Cons mentioned:Price
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and it does not have enough bass for me
No, I would not recommend this to a friendBrand response from Samsung
Posted .Joshg74:
Thank you for purchasing this Samsung SWA-W700 Subwoofer. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Samsung speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work was a clearance item. Had to return..
No, I would not recommend this to a friend