Customer Ratings & Reviews
- Model:
- SWA-W700
- SKU:
- 5941701
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Sound+ 10" 200W Wireless Powered Subwoofer's exceptional sound quality and powerful bass, frequently citing these as key strengths. Many also appreciate its ease of use and wireless convenience, making setup and integration simple. While some find the price a bit high and compatibility with certain soundbars inconsistent, the positive feedback on audio performance is overwhelmingly prevalent.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
Blown away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung 65in 4K HDR curved tv (7 series I believe) that I purchased last year. I am in the middle of upgrading my living room, so the next step was to get a sound bar with 4K pass through. I got the Samsung HW- MS6500 curved sound bar and love it, but even with the built in subwoofer, it was lacking that crystal clear bass when the sound bar is at lower volumes... Naturally I had to have the wireless rear speakers as well(SWA-9000S) to have the directional sound (for gaming and general fullness in the room) Everything sounds amazing (no distortion at all) but it was still lacking the booming bass. Enter the Samsung SWA-W700 subwoofer. Out of the box it immediately connected to the wireless router for the two rear speakers I already had. I cannot stress enough how big the smile on my face was when I first cranked it up... perfect balance and zero distortion at pretty high volumes. I couldn't be happier with this setup. Now I just need November to get here (preorder the project Scorpio edition Xbox one x) The bass on this subwoofer is soooo good. It's not just loud and booming, it is incredibly well balanced and it doesn't drowned out the highs if you crank up the bass. I love it. My wife was a little upset that I spent close to $1,000 for this set up, but the second I sat her in the middle of the room and started playing her favorite band... she immediately took back every negative word she said about the decision. It's like a smartphone... you didn't know how much you needed it until you actually had it. That's what this subwoofer is, for our audio setup, it completely fills the room with premium heart thumping bass, without any distortion. If you have a budget for around $1,000 for a completely beautiful setup. Look no further.
I would recommend this to a friend Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.junk. Won't stay connected to the soundbar........
No, I would not recommend this to a friendBrand response from Samsung
Posted .Leeve:
Thank you for purchasing the SWA-W700 subwoofer to go with your Samsung soundbar. I am sorry your are experiencing issues with the connection to the soundbar.
1. Check the standby status after plugging into an electrical outlet
2. Connect the main unit of the Soundbar to the Wireless Dongle
3. Turn off the Soundbar
4. Configure “ID SET” using the Soundbar’s remote control
5. Turn on the Soundbar
6. Check if the LINK LED is solid blue (connection complete)
7. If the SWA-W700 does not connect, take the necessary steps according to the LED Indicator’s status
For detailed step-by-step instructions, please see pages 7-10 of the User Manual https://downloadcenter.samsung.com/content/UM/201808/20180814122351663/VA68-01037A-03_SWA-W700-ZA_ENG_180731.pdf
Please contact Samsung Customer Support if you should need any further assistance with setup or troubleshooting.
Can't use without a dongle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because I couldn't find a USB dongle to make it pair to my sound bar. And samsung don't have them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Corvetteman123:
Thank you for your review of this Samsung Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit. Should you ever need a part for your Samsung TV in the future, it can be ordered from https://www.samsungparts.com/ (dongle is part number: AH59-02751B)
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass. I have since returned this product and I'm waiting on my bose 700
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoshG74bos720:
Thank you for your review on this Samsung Wireless Subwoofer
I am sorry you were not satisfied with your experience and have returned it. Your thoughts are very important to Samsung and will be shared with our internal teams.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars) or (ask for Blu-ray Players)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
We hope to regain you as a customer in the near future.
- Samsung Solutions
Poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The body is scratched, no attachment required only power cord
No, I would not recommend this to a friendBrand response from Samsung
Posted .Arnold:
Thank you for purchasing the Samsung SWA-W700 Subwoofer. I am sorry to see that you received a damaged unit. I would recommend you contact Best Buy directly for assistance.
If you ever need help with product features, specs, or operation, please contact Samsung Soundbar Support via:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too much not to be able to hook up to certain sound bars
No, I would not recommend this to a friendBrand response from Samsung
Posted .Daunt:
Thank you for purchasing these Samsung SWA-W700 Subwoofer for Sound+ Soundbars. Please know that your subwoofer is only compatible with select Samsung soundbars: HW-MS550, HW-MS650, HW-MS6500, HW-MS750, HW-NW700
Please give us the opportunity to answer any questions you may have by contacting Samsung Customer Support:
1) Phone: 1-800-SAMSUNG
- Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Never worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hours of trying. No luck. $500 black cube. Booooooo
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mickey,
I am very sorry for the issues you have encountered with your Samsung SWA-W700 Subwoofer. I understand the frustrations and the inconveniences this has caused. I ask that you please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
We can be reached by any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung stands behind the quality and performance of every product we manufacture, and we back your Samsung audio product with a 1-year manufacturer's limited warranty, if purchased brand-new directly from BestBuy.com or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great subwoofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound coming out of this device. It pairs without any wire connection.
I would recommend this to a friend - Pros mentioned:Bass
Yo! This thing def booms, deep and rich bass.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this subwoofer for the past 2 years, I even got the extended warranty because I like pumping bass, so loud. It has not given any issues, if anything I wish Samsung would release something with EVEN MORE bass. Kid you not lol it's caused me issues with all.ky neighbors, it's that boomy. However, don't be alarmed, it has the capability to lower the levels low enough to basically have no bass, I personally like it at the max. Not just is it loud, but it is RICH and deep bass. It hits those wavelengths that regular subwoofers just can't. The price tag is absolutely worth it, don't think twice and no I'm not a paid review. lol Just felt compelled to share.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome Sub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a year ago and I could not be happier. I bought it on sale for $300 but I would totally pay $500 for it. It's paired with my MS-650 sound bar and sounds amazing. I use it for music and movies regularly.
I would recommend this to a friend Unacceptable for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product hoping to get a quality sound system at a reasonable price. The subwoofer is of heavy quality but it would not pair with the sound bar. I spent at least an hour or better on the phone with Samsung Tech support, they were friendly and tried to help but could not get the subwoofer to pair at all! They told me it was bad! I returned the item on the same day to Best Buy and received a full refund. When I returned to Best Buy the same subwoofer was being sold as an opend box because they did not have a replacement for it when it was returned! I ask the salesman about it and he said it worked fine and they still had no new ones in stock. Salesman said Geek Squad will not come to the house to work on problems with subwoofers and I would have to bring sound bar in with the subwoofer to fix it if I bought the woofer. Now i have only half a sound system and I am afraid to buy a new subwoofer to try and pair it up with this system again! Totally unacceptable!!! Thank you for reading and God's blessings with any purchase you make.
No, I would not recommend this to a friend