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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 492 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Sound Tower's exceptional sound quality, powerful bass, and impressive volume. Many appreciate its ease of use and convenient Bluetooth connectivity, along with the added visual appeal of its lights. However, some find the speaker's weight to be a significant drawback. The relatively high price point and lack of a built-in battery are also mentioned as potential downsides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 492 reviews
  • Rated 5 out of 5 stars

    Samsung Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, price, easy to operate. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome I love it. Cant wait for the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for sound. My family really like it. Ilove it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Questionable?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 3 months and 14 days! Completely Stopped working! Would not power up. 2 weeks before it would not power up started cutting off and losing power every 25 to 30 minutes. Then would have to be powered back up??? Now have to return for service??? Sound and others features were good. BUT REALLY EXPECTED IT TO LAST LONGER FOR $700???

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bill,

      I am very sorry you are experiencing issues with your MX-T70 after 3 months and 14 days. This issue is definitely not normal, and I apologize for the disappointment.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.

      Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker with great sound! I wish there was a equalizer in the speaker tho.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Larryfilth,

      Thank you for sharing your review of Samsung's MX-T70 Sound Tower. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      We hope to hear from you.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yazz-zzzzzzzzzzzzzzzzzzzzzzzzzzzz best ever wont disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not buy app for speaker gone cannot connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to give this speaker five stars I was using it for several weeks since I bought it it's an amazing speaker has amazing sound the app is kind of iffy but now the app doesn't work at all I just bought the Samsung Galaxy s22 Ultra and the Galaxy Tab 8 Ultra so I could use them with the speaker and I cannot download the app for the speaker on either one because the app is no longer in the App Store. And you have to have the app to connect a speaker to your phone you can't do it any other way. So basically I just wasted $450 on a speaker that I can't even use anymore I'm going to be returning this before my timeline is up because this is ridiculous. What a waste first product I bought from Best Buy that I am unhappy with now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SDAVIS775,

      While it’s great to hear that you’re loving the sound quality of your MX-T70 Sound Tower, I’m sorry to hear of the difficulties you experienced with the App.

      Please know, the Samsung Sound Tower (Giga Party App) is available for download on both the Apple App Store and the Google Play Store. This app provides additional control over your Sound Towers.

      If you continue to experience issues downloading the app, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Speaker kick asz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The salesman was great can't wait to get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome in its function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great piece of epuipment. Good for outdoor activities.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke In less than a month Bluetooth just stopped connecting unplugged it to try a different outlet never came back on again returned for job PARTYBOX 310 and couldn’t be happier this Samsung had a 10 inch sub in but couldn’t come close to the bass I get out of the Jbl

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Crazykev37,

      Thank you for your review of the Samsung MX-T70 Sound Tower. I am sorry to hear that it did not work out for you and have returned your unit. I understand your disappointment.

      Your feedback is very important to us and will be shared with our product team.

      Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      ~ Samsung Ambassador Samsung

  • Rated 2 out of 5 stars

    NOT REALLY WORTH THE PRICE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WELL I PURCHASED THIS TOWER SPEAKER AND THE LIGHTS ARE PRETTY NICE BUT I LITERALLY OWNED IT FOR 2 DAYS BEFORE RETURNING IT AND AS I WAS PLAYING IT AND LOOKING AT THE SALES RECEIPT THAT I KNEW SOMETHING WAS WRONG. I KNEW EXACTLY WHAT WAS WRONG AND IT WAS THE ACTUAL SOUND COMING OUT OF IT AND I DID NOTICE THAT THE VOLUME WAS ACTUALLY ALL THE WAY UP AND THEN THATS WHEN I LOOKED AT THE SALES RECEIPT AGAIN AND SAID WELL I THINK I NEED MY ALMOST $600 BACK AND ITS NOT EVEN CLOSE TO BEING WORTH THAT MUCH. I WOULD NIT RECOMMEND THIS TOWER SPEAKER AS YOU WILL BE DISAPPOINTED. THANK YOU AND I HOPE THIS HELPS.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Donjuan7,

      Thank you for your review of the Samsung MX-T70 Sound Tower. We appreciate you sharing your experience with us.

      It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.

      Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my favorite manufacturer and I completely love this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds good. Just doesn't sound loud. Would not purchase for the regular price. Honestly wouldn't purchase if it was half the price. I returned this speaker and purchased a jbl party box 300. Sounds louder and as good as this samsung one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lino,

      Thank you for your review of the Samsung MX-T70 Sound Tower. I am sorry to hear that it did not work out for you and have returned your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      ~ Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    T70 speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker would of loved a little more bass but sounds great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jorge!

      Thank you for purchasing the MX-T70 Sound Tower with 1500W of high-power audio and sharing your feedback regarding the bass performance.

      You can use the BASS button to boost your bass. Press it again to return to the normal sound.

      You can also adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

      Should you ever have questions or need help, please call us at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Samsung speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker its fine! I but i need it something louder!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Ma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tower is about 4 feet tall and has a weight of 50 pounds making it difficult to move. It’s just to big in a room. Plus it doesn’t have a am/fm radio option.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sam1,

      Thank you for purchasing the MX-T70 Sound Tower and taking the time to leave a review. We appreciate your thoughts on the overall weight of the Sound Tower and the desire for an AM/FM Tuner. Your feedback on the design is important to us and will be shared with our design teams.

      Should you ever have questions or need help with features, specs, or help setting up your Sound Tower, we are here to help.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Its ok... not the best..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok.. not as loud as i expected... also hard to connect to Bluetooth and also have to connect to it everytime u turn on.. wish it would remember ur device..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rbept915,

      Thank you for sharing your review of the MX-T70 Sound Tower. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow!!!!!! Party Up

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung T70 sound tower is Awesome. I was looking for a true party/Dj speaker. And this one is on point. It fills the space with amazing sound. The companion app is decent. I will be getting another for the other side of my deck. The bass is very nice. And the tower is well built and solid. This one will wow you. The light function is customizable as well. And with mics, you are karaoke ready. You also have several inputs for other devices beyond Bluetooth. One note this one has to be plugged into power no internal battery onboard. But not at all a deal-breaker. You need juice for this explosive sound.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ConcordCool30:

      Thank you for purchasing the MX-T70 Sound Tower with 1500W of high-power audio. With a built-in 10” woofer, you will feel your bass. Pressing the DJ button repeatedly will cycle through the available DJ sound effects: NOISE, FILTER, CRUSH, CHORUS, WAHWAH or OFF. Have fun!

      Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Peanuts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even close to 1500 watts. I have a few surround sounds in my home …. sonos surround set and 2 jbl party box 100’s and the two jbls were louder than this thing and they are totally wireless not like this states. This still needs to be plugged to a power source and sounds like 500 watts. I even got it on sale for $399 and STILL returned. For $299 I would consider it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jackodog,

      We appreciate you sharing your experience with your new Samsung MX-T70 Sound Tower. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.

      Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 3 out of 5 stars

    Some FYI before you buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Group Play set up is not streamline friendly. The lights are not as bright. It is pretty loud. The bass is only “on” or “off”. You can’t adjust the level

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FACTS!

      Thank you for purchasing the MX-T70 Sound Tower from Samsung. We appreciate you sharing your experience with us regarding the setup, settings, and lights. Your feedback is very important to us and will be shared with our product team.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung