Customer Ratings & Reviews

Hi Hector!

Thank you for purchasing the MX-T70 Sound Tower and for your review. Your feedback regarding the max volume is important to us and will be shared with our product team.

Did you know you can link up to 10 Sound Tower speakers wirelessly for an improved audio experience?

You can also adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:

1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

~ Samsung Solutions

Hi Cobe,

Thank you for purchasing the Samsung MX-T70 Sound Tower and for sharing your review. The feedback you have provided regarding the design of the sound tower and connection issues you are experiencing are important to us and will be shared with our product teams.

So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Hi Star,

We appreciate you sharing your feedback regarding your experience with the MX-T70 featuring 1500w of power. We will pass these details on to our product teams.

You can try to adjust the sound mode depending on the mood to improve your experience. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

Should you want a more powerful and immersive sound, you can connect up to 10 Sound Tower speakers via Group Play to fill any space with powerful sound.

For additional assistance with adjustments to your Sound Tower, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Hi,

Thank you for purchasing the MX-T70 and sharing your feedback regarding issues with your Sound Tower’s remote. First, you may want to replace your batteries in the remote. Also, be sure that the distance between the remote and soundbar main unit is not too far.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Hi Jeffy,

Thank you for purchasing the MX-T70 Sound Tower.

You can adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

With the Sound Tower App, you can control the LED lighting, sound effects, and your EQ settings from your Android or iOS device. If you should have any questions regarding setup or features such as the Dynamic Bass, Karaoke Mode, Group Play which allows you to connect multiple devices, or the Sound Tower App for your phone, please know Samsung Customer Support is here to help.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Boogie2525:

Thank you for purchasing the MX-T70 Sound Tower with 1500W of high-power audio. With a built-in 10” woofer, you will feel your bass.

You can adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support.

1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

~ Samsung Solutions

Hi Buttons,

I am very sorry to hear about the issues you are experiencing with your new Sound Tower. We appreciate your feedback and will share these details with our product teams.

Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can view the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/MX-T70/ZA

Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Hi SteveD,

Thank you for purchasing the Samsung MX-T70 Sound Tower with 1500W of high-power audio. With a built-in 10” woofer, you will feel your bass. I am very sorry that you are not happy with the volume of your MX-T70 Sound Tower.

To increase the volume of your sound tower, you may want to try the tip below:

When connecting to the MX-T70 via Bluetooth, make sure to turn up the volume to max on the source device, such as your mobile phone. Then, control the volume of the MX-T70 using the Sound Tower (Giga Party Audio) App.

In addition, you can use Sound Mode presets such as Party or EDM, etc., to get more impactful sound from your music. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support.

For further assistance, please contact Samsung Customer Support.

1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

~ Samsung Ambassador

Hi Chucks,

We appreciate you sharing your experience with us and detailing the issues that have caused you to return your unit. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.

Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info

We hope to regain you as a customer in the future.

~ Samsung Solutions

Hi Druhill,

Thank you for purchasing the MX-T70 Sound Tower with 1500W of high-power audio. Your feedback regarding design, audio quality, and Bluetooth connection issues are important to us and will be shared with our product teams.

Please know, you can adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY. You can also use the BASS button to boost your bass. Press it again to return to the normal sound. Should you require even more sound, you can link two Speakers together for Stereo audio, and up to 10 Sound Tower speakers together for group play.

Your Sound Tower has a “SEARCHING TV” mode for easy connection with a Samsung TV. If a Sound Tower is connected to a Samsung TV via Bluetooth, the Sound Tower can be controlled by the TV remote. To use this feature, please follow the steps below:

1. Press and hold Source button on the remote control or top panel, the Sound Tower will start to search for a Samsung TV. The “SEARCHING TV” message will appear on the display.

2. If your Samsung TV supports easy connection, a connection popup will be displayed on the TV. If your Samsung TV has connected with the Sound Tower before, your Samsung TV will be connected without showing the popup.

3. If your Sound Tower cannot find a Samsung TV within 5 minutes, the Sound Tower will terminate
“SEARCHING TV” mode and turn to “BT PAIRING” mode. If the sound tower finds any Samsung TV, again the Sound Tower will request connection to the TV.

Please know:
• While in wireless Group Play mode, searching TV is not available.
• To stop searching for a Samsung TV, turn off the Sound Tower or press the Source or PAIRING button.
• Sound Tower does not support multi connection if Samsung TV is connected.
• While a Samsung TV is connected, Sound mode is PARTY and SOUND MODE button is not available.
• While a Samsung TV is connected, the Sound Tower app cannot connect with Sound Tower.
• Connection popup may not be displayed according to TV spec.
• You can select and connect directly from the Bluetooth speaker list on your TV when the connection pop-up does not appear on your TV.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates

~ Samsung Solutions

Hi BashOnYou,

Thank you for purchasing the MX-T70 Sound Tower with 1500W of high-power audio. With a built-in 10” woofer, you will feel your bass.

You can adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

You may also want to try the DJ Effect function which lets you add DJ sound effects to your music. The level of each effect is adjustable.

1. Press the DJ button on the Remote control.
2. Each time you press the DJ button, the Party Audio cycles through the available DJ Effects:
• NOISE: Create white noise and mixed with the original sound through the filter and output.
• FILTER : Creates an effect similar to the sound of only treble or bass.
• CRUSH: Creates an effect that makes the original sound sharper.
• CHORUS : Creates an effect similar to a singing chorus.
• WAHWAH : Creates a ‘Wah~ Wah~’ effect.
• DJ EFFECT OFF : Turns off the DJ Effect.
3. Press the EFFECT + or EFFECT - buttons to raise or lower the level of each of the DJ sound effects from -15 to +15.

Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:

1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

~ Samsung Ambassador

Hi Junk,

Thank you for your review of this Samsung MX-T70 Sound Tower. I am sorry to hear that you are not completely happy with your audio experience and are considering returning your unit. Your feedback is very important to us and will be shared with our product team.

Please know that you can adjust the sound mode depending on the mood of the party. Press the SOUND MODE button repeatedly to cycle through the available sound effects: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE. The default mode is PARTY.

You can also use the BASS button to boost your bass. Press it again to return to the normal sound.

If there is anything we can do to improve your sound such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at:

1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

~ Samsung Ambassador

Hi Robert,

Thank you for purchasing the Samsung MX-T70 Sound Tower. We appreciate you sharing your feedback regarding parts missing from your recent purchase. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance.

We hope your issue is resolved in a timely manner.

Should you ever have additional questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions

Hi Musicman,

We appreciate your feedback regarding the issues you are experiencing with your MX-T70 Sound Tower.

Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can view the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/MX-T70/ZA

Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us

~ Samsung Solutions