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Customer Ratings & Reviews

$377.77

Customer reviews

Rating 4.3 out of 5 stars with 1570 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,570 reviews
  • Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised how much quitter it was compared to my old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and operation of the Samsung dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can barely hear. Its great. Have owned for 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher!!, no issues so far. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dish Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet the dishwasher is and the third row!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher!!! Our former dishwasher was about 15 years old so we had to get used to one that was smarter than we were. We are still learning about all of the great features. My husband loves the fact that the dishwasher will open itself when it is finished to allow air to help finish the drying process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dishwasher. It really cleans my dishes. The shelves are roomy and easily adjustable. I really like the top shelf that gives me the ability to lay knives flat and wash lids easily. I like the tones the dishwasher plays so I know that the cycles are done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It doesn’t dry the dishes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been many days and I couldn’t find how to make my new dishwasher to dry the dishes. It’s the main function I use and it’s frustrating to have everything wet. I’ll find a way to make it work or will return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, CarlosE! I'd like to help with this! I can provide this link (https://bit.ly/2sRY7ht) that has all the tips and information on how to get the best drying performance out of your dishwasher. ^Jecca Samsung

  • Rated 2 out of 5 stars

    Beauty Only Skin Deep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beautiful, but it does not work. Am waiting for a replacement, so it's hard to say how well it works. Best Buy has been helpful and courteous in replacing it. Will see how the next one works (or doesn't). I do think the placement of the tines to hold dishes is not efficient but maybe I just have to get used to it. It is very quiet when I can get it to turn on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Katpie,

      Thank you for bringing this to our attention.
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.
      to help you with your concern,

      Here's the warranty information for your product
      https://www.samsung.com/us/support/service/warranty/DW80R7061US/AA

      In case you need to purchase dishwasher parts you may check this link
      https://www.samsungparts.com/Default.aspx

      For immediate resolution with regards to your issue, you may reach us via the following links.

      Reference number:
      1144521295

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung,

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. We love it so far.. the 3rd rack is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. There was some issue with the dishwasher but best buy replaced it. I’d recommend Bestbuy for buying all home appliances. I’ll definitely buy in future.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Riks! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Rated 2 out of 5 stars

    ALLI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet dish washer. We made the mistake of getting the top control panel rather than the front control panel. There's no heat/dry feature, we have to leave the door open when the cycle ends & add a liquid rinse aid. I'm still not sure how to drain any left over water the manual says to hold the cancel drain button but it never works. Also you have to press the power button everytime you want to add a dish. Shouldn't the cycle restart automatically.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Dishwasher. i see that you are new to our Condensing Dry Technology. I have located some information that will help ensure that you are getting the very best results from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      Also, when you open the door it will pause the cycle and the only way to restart would be to start the cycle like you did at the beginning. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Looks beautiful and works great. The only issue we’ve had is after some loads it seems like the soap cover opened late or didn’t open all the way. We ended up having to run it again because soap was dripping from the soap reservoir. It could’ve been caused by improper loading though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last two years we have bought Samsung refer, dishwasher, and washer and dryer. EVERY SINGLE ONE HAS HAD ISSUE. The lastest is the nearly $800 dishwasher that is 14 months old and the circuit board and time broke and needs an expensive repair. The service guy says samsung appliances are the worst, which i wish we knew before we bought 4 of them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are needing assistance with your Samsung Dishwasher and realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142914936. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    My First Dishwasher.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a dishwasher in my 1928 home. Having a complete kitchen renovation and decided to install a dishwasher, All appliances are Samsung and I couldn't be happier. It is all I expected it to be and I'm saving lots of water. It was finally installed on 11/3/21.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DCGirl! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, works amazing and is very quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more, BK33! Samsung is very happy that the dishwasher is meeting all your needs. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal grid is a bit too wide- I mean a champagne flute will fall through if you don't put it over one of the tongs. I wish the grid was a bit tighter but I absolutely love the auto pop-open feature when the cycle is done. Lets all the steam out and allows the dishes to dry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken 3 times in 5 months. Same error code 5C

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time the replaced the main board. Worked fine for 2 months. Then they blamed and replaced the drain pump. Worked for another month. Remaining time I had it I was hand washing dishes while I fought with samsung support to get repairs. For me. This model is a lemon. When it works it is super quiet. Even quiter when broke as it doesn't run at all! Haha.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware Samsung quality and BestBuy Total Tech

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed. Door started leaking 4 months after installed by Best Buy. Samsung warranty service indicated that some door plugs were missing and Geek Squad warranty service indicated that Samsung had a service bulletin out for a known issue but they don't let customers know until a problem exists. Samsung service provider indicated he didn't think the service bulletin would resolve the source of the leak but installed the service bulletin hardware anyway. Unknown if he tested after the install but when I started the unit the next day the leak was even worse. Now Samsung just wants to replace the door (in two weeks) and Best Buy claims they are pursuing unit replacement but since this model seems to have a design defect am pursuing other units. (PS - One star was the minimum this review submittal would accept but if I had a choice it would be zero stars)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a good-performing dishwasher, Bruce.

      I have shared a helpful Samsung link about the Samsung dishwasher leaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      We'd love to speak with you directly to get more information about your dishwasher.

      If you could please reach out to us directly on the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145150608), which will help our team pull up your information.

      Thank you for choosing Samsung and have a great day!
      ^Rainly Samsung

  • Rated 1 out of 5 stars

    do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this dishwasher, It does Not! do a good job cleaning the dishes, worst dishwasher I have ever owned. Only one good point is it is extremely quiet. If there is one little thing on a dish its still on after a storm wash! 3 hour cycle! and the dishes are still full of water drops , not dry at all. I wish I could return it!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have some concerns with your Samsung Dishwasher and I would lie to offer some help. I have located some helpful information that will ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      Thank you for choosing Samsung. ^Brad Samsung