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Customer Ratings & Reviews

$377.77

Customer reviews

Rating 4.3 out of 5 stars with 1570 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,570 reviews
  • Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale, delivery and installation was very good. The 2 employees who installed the dishwasher were friendly, personable and professional. They were also the same guys who installed my washer & dryer several months back. And they remembered me and the particular delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice looking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and exchange for a different unit. It was very good looking but it did not have a disposal inside it. We did not get to test the unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be ready to waste your time to have Samsung fix it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door auto release stopped working shortly after I bought it. Have been spending so much time on the phone to get Samsung fix it. Samsung sent the technician and he did nothing about it. I am stock with this I wasted so much time trying to have this fixed but no luck even though it still under warranty. The door steel is very thin that it can be easily dented while installing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Zack! We appreciate your patience with the unusually long wait time. We are doing all we can to ensure customer service is uninterrupted during this time. We certainly hope you'll be able to get back to enjoying a fully functioning dishwasher soon. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Solid DW

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid dwishwasher. Had BB install it and it went well Only trouble is we found the rubber flap at the bottom can be hard to keep in place.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI Edwards! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 1 out of 5 stars

    steam release feature ruins cabinets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a year ago, installed a few months ago and will now probably buy something else to replace it. It had a leak from the inside, so i toom it apart and emptied the drip pan. This has happened twice. The door doesn't seal properly consistently, despite doing my best every night to wiggle it and make sure it's tight. Even then, about 30% of the time, i find water on the floor. Overall its very flimsy. The racks when loaded with dishes are very wiggly and unstable feeling. The kitchenaid at our vacation rental was way sturdier. There is no heated dry function so the only way to get dry dishes is to run on sanitize mode and buy jet dry The feature that pops the door open to steam is poorly thought out. The steam escapes through the sides and strips the finish from your cabinets.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JWebster,

      We appreciate all the observations that you had in the Samsung dishwasher.

      If there's an LC error code or leakage check, I highly suggest checking the model's user manual link below on page 47.
      https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES_220530.pdf

      Also, here's a Samsung link about the Samsung dishwasher leaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/

      If you have inquiries and need further assistance in the future, please feel free to contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145178217, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Save your kitchen, don't buy this dishwasher.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, this dishwasher leaks all the time. It's ruined baseboards and kitchen cabinets in a brand new home. It's only going to get worse as I go through the process of having this leak a couple more times before it can be replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher ever owned in my 90 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wish we could give it a ten star rating. The "open door" when the cycle has finished feature is an amazing feature. The capacity of the machine is unbelievable. The third rack for silverware is great. Could not be more pleased.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello retiredlawyer! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dishwasher. Love the look, the quiteness of dish washer. And I love how my dishes are actually dry!!! And the door pops open to let you know - dishes are done. I'm happy with my purchase. Have used 2x daily for 2 weeks now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure vice nightmare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new dishwasher..the 2nd pair of jnstallers we very knowledgeable and forthcoming..Milton, & Carson were great. Polite, friendly & installed D/W without a hitch...painless. Thank you!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Automatic door fails to open after 3+ month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is was pretty good in the beginning, but after 3.5 months door auto open feature just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I know you want the very best performance from your dishwasher, and I want to help you get it. This link, https://bit.ly/2UxdwgR, will take you to a troubleshooting guide that may resolve your issue. Thank you for being apart of the Samsung family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Not that quiet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet my foot! Don't know who gives the ratings but this washer is not that quiet. My last maytag washer was way more quiet and it wasn't rated as quiet. The washing is louder, the drain is way louder, even created water hammer in my pipes which has never been a problem with my two previous dishwashers. Disappointed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! We appreciate you taking the time to leave your feedback. We are sorry to hear that this unit is not as quiet as you expected. Below I have provided a link that will shed light on the noises you were experiencing. (http://www.samsung.com/us/support/troubleshooting/TSG01002056/).

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143919302
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    This dishwasher is fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word of caution.. Use powder detergent or capsules not liquid detergent. There are many reviews talking about how powder and tablets are the best since they work on hard water areas and we have hard water.. So outside of this everything is good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We’ve had our share of dishwashers in the past and this one has been the best. We like how it doesn’t have the old fashion drying system. Uses steam to dry and auto pops the foot open. Suggest using jet dry too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is amazing! Fairly quiet and very efficient! The automatic door opener to help with the drying cycle is super cool and helps dry the dishes faster. I was pleasantly overall surprised and I highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store associate was superb. He fully explained various different makes/models and left the final decision to us. The dishwasher is everything it's advertised to be - high quality, quiet. Would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dishwasher review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint resistant, great wash features, cleans well. Dishes still wet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jazzid4! We are happy to hear that you generally enjoy your dishwasher however, it does not dry as you would like. I understand how frustrating that is and would like to help by providing a link to rectify the concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143807875
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Will update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t been delivered yet but I’m very excited to get it. It’ll be so nice to have such a quiet dishwasher in my kitchen island that won’t interrupt conversations. I’ll update my review once I receive it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful, problem free installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, prompt, clean and tidy. They gave me a telephone call ahead of their arrival as I had requested. I would highly recommend Best Buy and will do so for future purchases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY from this thing. If I could give less than 1 star I would. Has been nothi8ng but a lemon. Also don't count on Best Buy standing behind ANYTHING they sell you. They will gladly take your money but offer no help or support when it's a lemon. Constant error codes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chirs, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. We would like to inquire further about your concern with your dishwasher. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144138300) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 3 out of 5 stars

    Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Dont care for the inside bottom rack set up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we certainly understand how frustrating it can be when you purchase an appliance and it doesn't quite meet your expectations. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144145083) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung