Customer Ratings & Reviews
- Model:
- DW80R7060UG
- |
- SKU:
- 12495820
Customer reviews
Rating 4.3 out of 5 stars with 1570 reviews
(1,570 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher! It works great and is super quiet. We like that you can adjust the top rack as well as having the third rack for small items is fantastic.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great overall
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clip that locks doors would not shut the door for a couple of days, then randomly started to lock the door again.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer but there was a defect with the door seal right out of the box. The seal on the door was allowing water to pour right out of the right side. Upon inspection of the seal I realized it was improperly secured. While removing the screw that attached it to the frame I realized the person who assembled the washer cross threaded the screws
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EdddieJr! Thank you for taking the time to leave your review. I understand that your unit was leaking water. Please see the link below to help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143979926
Thank you for choosing Samsung. ^Nic
Rated 3 out of 5 stars
low noise output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3.5 if I could give 1/2 point. Dishwasher died during lock down so didn't have time to actually look at other models as I would do normally. Choose it because of the low noise level. Cleans well but not a fan of the "drying mode" or the top rack as it gets in the way more often than it's usefulness.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that you have multiple concerns with the dishwasher.
If the upper rack is getting in the way, you might want to raise or lower it depending on your needs. Please see the link for more details.
Height adjustment on page 13
https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES_220530.pdf
Here is a link to help maximize the potential of the unit.
Improve your dishwasher's cleaning and drying performance https://www.youtube.com/watch?v=bajCw_H-njg
We would love the opportunity to speak with you about the "drying mode" of the unit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144989796) when you message us to help our team pull up your information.
Have a great day.
^Charles
Rated 5 out of 5 stars
Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like it! Love the 3 tracks, great features. It took a little while getting used to the drying cycle with the door automatically opening. We like the idea of the energy savings.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
We love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! Our house had the loudest dishwasher ever and we lived with it for over 15 years! After installing this dishwasher we’re questioning why we waited so long! We love it!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. Was surprised when it opened by itself at end of drying cycle.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Leaking Less than 6 mos
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher LESS THAN 6 months and it started leaking on my floor. Called Samsung they dispatched HNG appliance - I detailed the issue AND sent photos to the local appliance company and the technician still didn't come prepared. Assessed the situation here and came back 10 days later but the parts manager apparently ordered the wrong size part. Called and escalated to Samsung - they are calling another 'local service provider' but have no idea when I will hear back from them to schedule - So so far i've been with out my dishwasher 25% of the time i've owned it. Dishwasher itself is quite, third rack is not particularly useful in actually cleaning anything. It does not have a heated dry - it pops open when it is done with the cycle to have it dry. Not impressed thus far....
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Eliza, I understand you are having issues with your Samsung Dishwasher service and know how this experience is not acceptable. We would love to offer you some assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143407096. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this product for over a year, with no complaints. It washes thoroughly, has an air dry option (that I appreciate), and an extra space at the top for longer spoons and small lid tops.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
4.9/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1 minor issue and that is the silverware trays on the bottom are a bit difficult to attach and the second tray gets caught on the handle if not attached properly.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A complete piece of junk. For the price and the brand, you'd expect that it would at least work, even if it didn't live up to its specs. However, this machine was a problem for us from the beginning and exactly 12 months later it's dead. Of course it's out of warranty and it bites that we just barely finished paying off the financing. The first problem was that the auto-release mechanism stopped working reliably. It would finish the wash cycle and sometimes it would open, sometimes it wouldn't. We figured we could live with it, and let it ride. Then, we noticed that there was rinse aid solution pooling under the dishwasher. We thought it may have been an isolated incident and cleaned it up. When it because obvious that it was a persistent problem, we contacted Best Buy about a repair. That was painful. Finally got through to someone at Samsung who scheduled a repair person to come out and look at it. The guy who showed up was the most incompetent tech I've ever seen. He had no idea how to open the front cover, and then didn't know how to put it all back together. His installation was a mess and didn't solve the leak, which by the way had been caused by a leaking seal in the reservoir. Once the above leak was repaired (not by the Samsung Tech), we thought we would finally have a working dishwasher for a while, and wouldn't you know it, within 2 months of that incident the whole thing is dead. It won't turn on and doesn't respond to anything. A call to the service center informed us that it would be at least a couple of bills for a service call at this point, plus whatever parts they now need to order. No thank you,
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TontoTraveler! Thank you for taking the time to leave your feedback. I understand that your unit has a leak and customer service recommended service. Until you proceed I would like to provide a link to help with the concern. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143658068
Facebook Messenger:  http://m.me/samsungsupport or
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Rated 5 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part of the LG Suite complimenting all the other LG appliances making this another Best Buy!! Customer provided, click to load a larger version
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this and immediately had problems with dishes not being cleaned. Changed dishwasher solution since I thought that might be the problem. Then started getting water supply errors. After 3 weeks I called Best Buy to complain. They responded and sent out Best Yet installers who originally installed it (no complaints about them they’re great) and they determined the pump was defective and thought a replacement was needed. So Best Buy sent their Geek squad to evaluate problems and he was very thorough and spent hours evaluating everything. His determination was the pump wasn’t working properly and needed replacement which will be done in yet another week. What I did learn is that Samsung does not replace defective appliances even those less than 30 days without extensive evaluation. This is definitely a factor to consider when buying
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fran,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
to help you with your concern,
Here's the warranty information for your product
https://www.samsung.com/us/support/service/warranty/DW80R7061US/AA
In case you need to purchase dishwasher parts you may check this link
https://www.samsungparts.com/Default.aspx
For immediate resolution with regards to your issue, you may reach us via the following links.
Reference number:1144521376
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
Rated 4 out of 5 stars
Does what it is supposed to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it cleans the dishes and opens the door automatically when it is done
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .HI Cleanomatic! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
Rated 5 out of 5 stars
Amazing dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking dishwasher, super quiet with easy slide racks. The drying system is innovative and allows you to put plastic on the bottom rack since it doesn’t use a heating element.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Poor build quality, but gets the job done.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher does as good of a job as the Whirlpool it replaced in our kitchen, but the build quality is nowhere near as good. the door has no weight to it. So much so that it doesn't even stay open unless you roll out the bottom rack to sit on top of it. Overall not as impressive as the rest of Samsung's appliances.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Richie! Thank you for taking the time to share your experience. I understand that this unit does not meet your expectations and you have concerns regarding the door not staying open when loading and unloading. Please know that we hear your concerns and they do not go unnoticed.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143874174
Facebook Messenger:  http://m.me/samsungsupport or
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Rated 5 out of 5 stars
Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from our other dishwasher. The installation was amazing and were a pleasure to deal with. Tidy installation ... done and dusted in less the 30 mins !!
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for your positive feedback and choosing Samsung. ^Nic
Rated 1 out of 5 stars
filter rusted in less than 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher in Nov 2019. The filter has rusted in less than 6 months. Contacted Samsung and they are saying it's not under warranty. It's less than a year - how could a filter rust in less than a year. Best Buy no help either.
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Shout out to Samsung for complete instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They all perform well. My reason for not giving them an excellent rating is because there was no instruction book with the electric range. Everyone deserves to have full instructions with such a sophisticated appliance, And the price I paid for it means that it is cheapened because of a mere paper booklet,
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience with our range. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if there was no instruction book with the electric range.
Here is a link where you can download the manual of this product.
https://www.samsung.com/us/support/downloads/?model=N0022296&modelCode=DW80R7061UG/AA
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144287714
^Mila
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the color. The top rack need to be redesigned, the little studs that you put in your dinning ware can break pretty easy
This review is from Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
I would recommend this to a friend

























