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Customer reviews

Rating 4.3 out of 5 stars with 1562 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,562 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s very quite and cleans my dishes very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dishwasher, works great. As advertised. Only thing is a little light and sometimes tips if there are too many heavy items inside.

    I would recommend this to a friend
  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaks. BestBuy said they inspected the unit prior to selling it, but clearly they did not because there is a visible hole in one of the hoses. Now it is impossible to find a replacement hose or to check if the unit is even functioning properly, and finding it very difficult to return for a full refund or replacement

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Verydisappointed,

      We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher is leaking. We will surely notate this feedback for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide:
      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
      https://www.samsung.com/us/support/answer/ANS00076793/

      Dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DW80R7060UG/AA

      If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144371513

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Very good performance so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months into it and the dishwasher is performing a lot better than my previous model Samsung. 60 min cycle cleans better than the 2 hour normal cycle of the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product couldn’t be happier looks great and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dishwasher has that sleek and modern look with the controls hidden .

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Third rack

    Rated 5 out of 5 stars

    Amazing Dishwasher!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this by saying I am resistant to change but I just HAD to have this dishwasher. My experience has been a learning one. I immediately loved the space. For the first time ever I can put two full size dinner dishes side by side. And my wine glasses fit without being cocked to the side! Everything came out so clean. I couldn’t find any of my utensils while I was cooking but chalked it up to my kids must have run off somewhere with spatulas playing SpongeBob. Until I started my next load, there they were, right where I had put them – on the top shelf. That’s going to take some getting used to, another rack to unload. In the mean time I am “reminding” myself by putting the lid to my coffee pot up there. I definitely notice missing half my coffee pot. I guess I should have taken more time to read the manual, but I was so excited I just dived right in… My next load had me scratching my head a little. I tried to put cookie sheets in but they were too tall for the bottom rack. That’s when I called for help, my sister has a Samsung dishwasher also and I asked if her bottom rack was just as short. She told me the middle shelf was adjustable. So I got the manual and learned what the red levers were for – COOL! Working the controls also took a bit of getting used to, I started out just punching them as hard as I could with the tips of my fingers and it really wasn’t working well. It’s not a button to be mashed. A gentle touch for half a second and it works perfectly. It’s been a few weeks, I’ve learned all about the dishwasher, and I’m completely in love. The Top shelf is awesome (I still keep the lid to my coffee pot there), the flexibility of the inside layout is great for washing large, small, and oddly shaped things. Everything come clean, every time, no matter what kind of burned on lasagna I throw at it. It sings the prettiest song and even pops open to let me know it’s clean (I know that’s a drying feature but I like to think it just knows I need a little help). It is beautiful and stylish, high-tech, just truly the best dishwasher I have ever owned. Thank you so much Samsung for letting me be a part this campaign, you have inspired a complete Kitchen remodel including other new Samsung appliances.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's so wonderful to hear how much you are loving all the amazing features this dishwasher has to offer. Thanks for sharing, DianeD290! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning dishes GREAT!!! Looks sharp installed, also it runs very quickly!! Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Returning as soon as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discharge water lines came with a hole and flooded my kitchen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Roger, we are so sorry to hear that you had this issue with your dishwasher. We would love to speak with you further about this. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144138814) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 1 out of 5 stars

    Samsung is faulty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but with plastic components it's not built to last. My top rack stopper broke and Samsung refuse to fix it. Why I would break my one 1k dishwasher

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleans well

    Rated 5 out of 5 stars

    Very dependable dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I am writing this review after using it for three years. Till date no issues and it cleans very well. Our family is really glad we chose this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet, Third rack

    Rated 4 out of 5 stars

    Excellent, quiet dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - extremely quiet. I mean, at times you must look at the indicator lights just to make sure the washer is running. - Cleans very well especially using the pots and pans heavy wash settings - 3rd rack is very convenient. This is where we place all flatwear, lower profile kitchen utensils, sippy cup lids, knives, etc. - AutoRelease Dry is much better than I anticipated on any glass and metal surfaces. Plastics have an issue drying with this method since their temperature drops too rapidly. Ths dishwasher is more efficient without a dedicated heating element to dry post wash. - you can raise and lower the middle rack as needed Cons: - Having a 3rd rack means less clearance in the second rack. Full sized drinking glasses will often rub or catch on the 3rd rack. If you lower the middle rack to alleviate this issue, you quickly run out of clearance for the bottom rack which will then have an issue holding large dinner plates and pots and pans. - The plastic on the 3rd rack is cheap. The little tines can easily snap right off. I have lost about 6 tines in the 6 months I've owned the dishwasher. - AutoRelease does not dry plastics as well as a dishwasher with a dedicated heating element. - The location of the door hinges means if anything falls down inside, it will be there indefinitely. My 2 year old dropped a cracker into one hinge and now every time I close the door there is a grinding, crunching sound that drives me nuts. SUMMARY: Great dishwasher that is very quiet and washes your dishes effectively. Everything else is secondary.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Easy to use, Quiet

    Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwater is outstanding: so quiet we barely know it is on, and all our dishes come out sparkling clean. The rack system is efficient and I love the door opening feature at the end of the dry cycle, which eliminates damage caused by overly hot drying. We have had this for a month and have used it for every kind of washable dish, pot and utensil with great results. Also, the stainless front is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Third rack

    Rated 4 out of 5 stars

    Looks Great, Cleans Great, Super Quite but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went dishwasher shopping and ended up buying a whole appliance package. I selected this dishwasher and overall I am happy with my choice. Because of my cabinet spacing I needed one without a handle and found this. It looks clean and modern. I love the stainless steel inside, adjustable racks, the top rack and the stormwash feature. Sound wise this thing is QUIET!! until it drains, you cant even tell its running. My only criticism of this is that compared to my old dishwasher which was smaller by comparison, I have a hard time putting as much in this one. If I adjust the top rack to high, I cant put tall glasses in it due to the 3rd rack. If I put it too low, I cant put taller plates and pots/pans in the low rack because the wash arm hits them. While its great for loading some things, overall, I feel that it could have been designed better for loading capacity. I would still buy it again though.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet, Third rack

    Rated 5 out of 5 stars

    Love this dishwasher!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to install, it works GREAT compared to my old Whirlpool. No complaints at all. It’s much quieter than expected and I love the third rack. I originally thought it would take up precious room but that’s not the case. Also love the stainless steel tub and easy to access drain in case of particles clogging the drain.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Easy to use, Quiet

    Rated 4 out of 5 stars

    Dishwasher works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung fridge, stove and microwave in black stainless. The old non matching whirlpool dishwasher I had finally kicked the bucket. In reading the reviews I was hesitant to buy the Samsung and even looked into another brand in black stainless (all manufacturers black stainless is a little different). After reading deep into the reviews, talking the the best buy rep, and seeing the machine in person I made the purchase. I installed the dishwasher myself and the installation was simple. The torx screw behind the front kick panel to level the BACK of the machine is great! This machine is super quiet, cleans and dries a load of dishes effectively! The sanitize option was great as well. Hopefully this machine will offer years of service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ealbuc! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Pros mentioned:
    Quiet
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Quite dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was frustrating compared to my last dishwasher. Water connections is too close to the left side and practically kinks the water line when installing on the right hand side of the sink. Power cord connection is in the front and doesn’t leave much cord to plug in under sink on a standard 6 foot cord. Most modern kitchens have a Stone counter top and the side mounting brackets are Aren’t easy to install through the hole on the side of the dishwasher. Once installation was complete dishwasher works great. Very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Easy to use, Quiet
    Cons mentioned:
    Drying

    Rated 4 out of 5 stars

    Great, except for poor drying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, efficient, cleans well, and has a lot of space. Drying is far from perfect, I need to keep a towel on hand for some items when unloading.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Would give it 4.5 stars if I could but great unit.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had unit for close to a year now and by far, it's been the quietest washer unit I've ever had. I like the adjustable shelving and the 'Storm Wash' is a great added feature. I also enjoy the light touch needed to operate unit buttons. My one small gripe is the bottom shelf design. You have to make sure you position pans with handles carefully so handle doesn't fall through a grate hole to block spinning sprinkler. Outside of that 1 factor, I've really enjoyed the unit so far.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    REAL Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike most of the other reviewers here, I didn't receive this as part of a campaign by Samsung. I am in the process of renovating my entire kitchen and wanted a dishwasher that was stainless, fingerprint-proof, had an express wash setting, and a pop-open air dry setting for after wash. This checked all the boxes and was a good price. We installed it over a week ago and I cannot rave enough about this dishwasher! My dishes have never been cleaner (no spots and on express wash) and this thing is so quiet you can't even tell it is running. I SO hope this holds up because this washer is absolutely amazing. I can't believe the price point. This could not be better!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news, MintChoc21. Samsung is proud to be the perfect addition to your home. ^Lo Samsung