Customer Ratings & Reviews
- Model:
- DW80R7060US
- SKU:
- 6361069
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the StormWash dishwasher's excellent cleaning performance and impressively low noise level. The third rack and ease of use are also frequently praised, along with its sleek design. However, some customers have reported concerns about the dishwasher's reliability and the door's functionality. A few also mentioned challenges with installation and longer than expected cycle times.
This summary was generated by AI based on customer reviews.
Clean dishes again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is extremely quiet compared to our old one. It has done a great job of getting the dishes clean so far. The automatic opening of the dorr at the end of the cycle is nice so we have dry dishes.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ckcanoes! Thank you for taking the time to leave review. We are happy to hear that you are enjoying all the dishwasher's many features. ^Nic
- Pros mentioned:Cleaning performance
Dishwasher review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint resistant, great wash features, cleans well. Dishes still wet.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jazzid4! We are happy to hear that you generally enjoy your dishwasher however, it does not dry as you would like. I understand how frustrating that is and would like to help by providing a link to rectify the concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143807875
Thank you for choosing Samsung. ^Nic
Will update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn’t been delivered yet but I’m very excited to get it. It’ll be so nice to have such a quiet dishwasher in my kitchen island that won’t interrupt conversations. I’ll update my review once I receive it
I would recommend this to a friendExcellent value and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store associate was superb. He fully explained various different makes/models and left the final decision to us. The dishwasher is everything it's advertised to be - high quality, quiet. Would definitely recommend it to others.
I would recommend this to a friendWonderful, problem free installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional, prompt, clean and tidy. They gave me a telephone call ahead of their arrival as I had requested. I would highly recommend Best Buy and will do so for future purchases.
I would recommend this to a friendSTAY AWAY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY from this thing. If I could give less than 1 star I would. Has been nothi8ng but a lemon. Also don't count on Best Buy standing behind ANYTHING they sell you. They will gladly take your money but offer no help or support when it's a lemon. Constant error codes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chirs, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. We would like to inquire further about your concern with your dishwasher. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144138300) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Noise level
Quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet. Dont care for the inside bottom rack set up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we certainly understand how frustrating it can be when you purchase an appliance and it doesn't quite meet your expectations. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144145083) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
low noise output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3.5 if I could give 1/2 point. Dishwasher died during lock down so didn't have time to actually look at other models as I would do normally. Choose it because of the low noise level. Cleans well but not a fan of the "drying mode" or the top rack as it gets in the way more often than it's usefulness.
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that you have multiple concerns with the dishwasher.
If the upper rack is getting in the way, you might want to raise or lower it depending on your needs. Please see the link for more details.
Height adjustment on page 13
https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES_220530.pdf
Here is a link to help maximize the potential of the unit.
Improve your dishwasher's cleaning and drying performance https://www.youtube.com/watch?v=bajCw_H-njg
We would love the opportunity to speak with you about the "drying mode" of the unit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144989796) when you message us to help our team pull up your information.
Have a great day.
^Charles
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer but there was a defect with the door seal right out of the box. The seal on the door was allowing water to pour right out of the right side. Upon inspection of the seal I realized it was improperly secured. While removing the screw that attached it to the frame I realized the person who assembled the washer cross threaded the screws
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EdddieJr! Thank you for taking the time to leave your review. I understand that your unit was leaking water. Please see the link below to help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143979926
Thank you for choosing Samsung. ^Nic
Great overall
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clip that locks doors would not shut the door for a couple of days, then randomly started to lock the door again.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher! It works great and is super quiet. We like that you can adjust the top rack as well as having the third rack for small items is fantastic.
I would recommend this to a friendGreat fingerprint resistant dish washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our silver stainless steel dish washer for this black stainless that is fingerprint resistant and are very happy with it! Buttons along the top are easy to use, color is great, and it stays clearer much longer!
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like it! Love the 3 tracks, great features. It took a little while getting used to the drying cycle with the door automatically opening. We like the idea of the energy savings.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. Was surprised when it opened by itself at end of drying cycle.
I would recommend this to a friendWe love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! Our house had the loudest dishwasher ever and we lived with it for over 15 years! After installing this dishwasher we’re questioning why we waited so long! We love it!
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dishwasher for almost 2 months now and we seems to be enjoying all it's features including the 3rd rack which attracted us to buy it. It's powerful and silent and we have no complaints so far.
I would recommend this to a friendGood price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part of the LG Suite complimenting all the other LG appliances making this another Best Buy!! Customer provided, click to load a larger version
I would recommend this to a friend- Pros mentioned:Noise level
Leaking Less than 6 mos
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher LESS THAN 6 months and it started leaking on my floor. Called Samsung they dispatched HNG appliance - I detailed the issue AND sent photos to the local appliance company and the technician still didn't come prepared. Assessed the situation here and came back 10 days later but the parts manager apparently ordered the wrong size part. Called and escalated to Samsung - they are calling another 'local service provider' but have no idea when I will hear back from them to schedule - So so far i've been with out my dishwasher 25% of the time i've owned it. Dishwasher itself is quite, third rack is not particularly useful in actually cleaning anything. It does not have a heated dry - it pops open when it is done with the cycle to have it dry. Not impressed thus far....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Eliza, I understand you are having issues with your Samsung Dishwasher service and know how this experience is not acceptable. We would love to offer you some assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143407096. We welcome you to our family and thank you for choosing Samsung. ^Brad
4.9/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1 minor issue and that is the silverware trays on the bottom are a bit difficult to attach and the second tray gets caught on the handle if not attached properly.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this product for over a year, with no complaints. It washes thoroughly, has an air dry option (that I appreciate), and an extra space at the top for longer spoons and small lid tops.
I would recommend this to a friend