Customer Ratings & Reviews
- Model:
- DW80R7060US
- SKU:
- 6361069
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the StormWash dishwasher's excellent cleaning performance and impressively low noise level. The third rack and ease of use are also frequently praised, along with its sleek design. However, some customers have reported concerns about the dishwasher's reliability and the door's functionality. A few also mentioned challenges with installation and longer than expected cycle times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Third rack
Great dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than the one that came in our house. Was sad to leave it behind when we moved. About to buy it again for the new house. Cleans well and I love the 3rd rack.
No, I would not recommend this to a friend Bad purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this last August and already not working properly. It will not drain and the buttons stick constantly. Already broke in 1 year horrible product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We apologize that your experience with the dishwasher was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
If your dishwasher isn't draining, you will need to check the sink's drain for clogs and blockage caused by food, debris, and waste, and the drain hose connection to the sink is straight, not pinched shut, kinked, bent, or damaged. Depending on your local regulation, the hose may be connected to the sink with an air gap or have a high loop to prevent backflow and ensure proper drainage.
Samsung dishwasher is not draining https://www.samsung.com/us/support/troubleshooting/TSG01001363/.
However, depending on your error or the issue, it's not always a good idea to reset at the first sign of trouble. Read on for how to reset, when you should or shouldn't, and what to do if a reset doesn't help
How to reset your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00087943/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144841339) to help our team pull up your information.
Have a great day.
^Charles
Error after 5 months of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this purchase as I bought this dish washer in May and yesterday it stopped working.I have to call Geek Squad to come and have a look. It worked for 5 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher. You stated that your appliance was only 5 months old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142519280. We thank you for being a part of our growing Samsung family. ^Brad
Don't buy this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, biggest piece of junk ever. Leaking problems that can't be fixed. Installed in August. 4 repair calls, 2 replaced water pumps, still leaks. It worked great when it worked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello! We would love the opportunity to take another look at your case and see what options we may have available for you at this time. Please reference ticket number 1142772491, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Avoid at all costs!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two of these within a year and they both broke down. Come to find out it’s a common problem with them. Then I had to wait for Samsung to get me new ones and that took over 5 weeks.
No, I would not recommend this to a frienddead
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.died right after the warranty ended - was nice while it worked - amazing because my last dishwasher lasted like 10 years
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung dishwasher. We are saddened that the dishwasher died after the warranty ended.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Once you contact us, you can use this reference number: 1144819721
^Rainly
RETURN THIS ITEM
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does not dry the dishes! I am very disappointed. The sale person at BEST BUY did not explain it to me. I would like to return this item ASAP
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to go with Samsung after always have a Maytag dishwasher Started leaking after 4 months of use. Should have stuck with Maytag The upper third rack is useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to
contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142434637. We thank you for being a part of the Samsung family. ^Brad
x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buys sold me a damaged dishwasher and won't respond to me and offer any solution to the problem. These people shouldn't be allowed to be in business
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144624242.
-Noraina
Not as good as their other products.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one leaked from underneath. The second one leaked from the door on both sides. Told this model has a lot of problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I would like to congratulate you on your new Samsung Dishwasher and see that you are experiencing some issues with leaking. This is not ideal on a brand new machine and would completely feel the same way. I would like to make sure that you have the best experience with your appliance. Let us find a resolution by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143344631. We thank you for choosing our Samsung family. ^Brad
- Pros mentioned:Ease of use, Noise level
LOVE IT!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dishwasher was bought for our parents for their wedding anniversary; it is a very quiet washer and easy to use...Parents love the color and the washer itself!!!
I would recommend this to a friend Poor choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a replacement for a unit that was improperly installed. Does not heat dry, you have to dry the dishes by hand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Dutch,
I see that you are experiencing issues with your Samsung Dishwasher not drying your dishes and I would like to help ensure that you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143112402. We welcome you to our family and thank you for choosing Samsung. ^Brad
not a good fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unable to install. the projected measurements were off and the crew were not able to make the transition.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality had to return it. Waited a couple of months for another one. That one didn’t work either
No, I would not recommend this to a friendMost settings don’t work.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t drain out water after just two months use. Shuts down with heavy items during spin cycle. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I'd like to provide this link: https://bit.ly/37v2WPM. It has what steps you can take if the dishwasher is not draining properly. ^Jecca
Problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i had high hopes for this dishwasher but leaked right from the get go and seems to be a common issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dishwasher. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142780140. We thank you for being a part of the Samsung family. ^Brad
Disherwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work right and doesn’t lock. It leaks water all over the floor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung dishwasher doesn't work right, does not lock and the water leaks on the floor. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to the troubleshooting guide that you can check, which may help fix the leaking issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
You may also check the helpful link below for troubleshooting the door issue on your Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001919/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144318633
-Angelica
Don't buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would keep looking. This dishwasher started leaking after 5 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hoff,
Thank you for reaching out. I understand you're having an issue with your dishwasher. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001021/ to guide you on the issue. Just click on Dishwasher is visibly leaking.
You may also visit this link https://www.samsung.com/us/support/search/?query=dishwasher+&referrerPageUrl=https://www.samsung.com/us/support/ for more information and troubleshooting steps about your dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144136709
^Camille
don't buy samsung appliances
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry dishes. If I wanted to dry my own dishes I wouldn't have a dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ckbgsb, I see you have issues getting dry dishes from your Samsung Dishwasher and know how frustrating that can be. I would like to provide you with the same practice we use to achieve the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you still need assistance, We are available to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143394300. We thank you very much for choosing our Samsung family. ^Brad
WORST
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE WORST SERVICE FROM BEAT BUY NEVER RECCOMEND THEM AGAIN AS ELITE PLUS MEMBER
No, I would not recommend this to a friend