Customer Ratings & Reviews
- Model:
- DW80R5061UG
- SKU:
- 6361072
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
Didn't last long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is beautiful, easy to install, and appears to be well made. However, after owning it for a few weeks the dishes were coming out more dirty than they went in. The dry cycle isn't a traditional dry, and the door pops open to allow the water to evaporate. Didn't work to well with little ones, or our curiosity cat. Ended up returning it.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sansung products !! The is a very good deal.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Fantastic dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this dishwasher for a month now and have zero complaints. It cleans exceptionally well and dries almost everything.
I would recommend this to a friend Dishwasher looks nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good, however in the first 4 washings, the soap dispenser did I not open half of the time. I
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gigi! According to page 27 of the user manual (https://bit.ly/38r7Qeh), if the detergent remains in the dispenser after a cycle, make sure large items such as cookie sheets, cutting boards, or containers, etc. are not blocking the detergent dispenser and preventing it from opening properly. Rearrange the dishes so they do not interfere with detergent dispenser operation. ^Jecca
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was broken it also didn't fit well I'm glad I had to change it for another
No, I would not recommend this to a friendWorks Great!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, but time will tell. Only ran 3 times.
I would recommend this to a friendok but not the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.barely year any house as it is washing but it does not completely dry the dishes and silverware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Anna! We're here to help. Here is a link to a troubleshooting guide that'll resolve your dishwasher concerns https://bit.ly/2ThM9ac ^Ty
- Pros mentioned:Third rack
Cleans just ok but very noisy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last samsung dishwasher was really quiet. This dishwasher is VERY loud. I am very disappointed with it. I don't like the way the bottom tines fold down. The only thing I think they did well on this one is the 3rd rack is deeper than most and holds more. I would not recommend this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Budwea! I can give you this link (https://bit.ly/2HAV1BW) that has information about what noises from the dishwasher are normal, and what causes them. ^Jecca
Poor door seal, poor customer support.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design and inadequate materials for gaskets. Lower seal on door cracked and deteriorated after only 2 years. The design does not permit for simples replace, but instead full replacement of the door panel is needed. A better design and material selection is needed. Samsung needs to do better. Recommend avoiding any Samsung product with simlar design on lower door seal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing it can be to experience this with your dishwasher. Please know that we are here to assist you, Lexicon.
We recommend reaching out to our Samsung Parts Team at (800) 627-4368. They are available Monday to Friday between 9:00 AM and 6:30 PM EST to assist you in purchasing the compatible door seal/gasket for your Samsung dishwasher model. They will check the compatibility and availability of the parts and accessories you wish to order, ensuring a swift resolution to your issue.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147604609, to help our team pull up your information.
Have a great day!
^Chrystel
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS DISHWASHER. I have had it for a year and a month and the stainless steel tub is cracked which is insane. I had geeksquad come out to see what was wrong with it and they said they rarely see a cracked tub. Since we didn’t buy extended warranty now we’re dealing with Samsung. This has become extremely inconvenient and expensive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ZoeM, we understand the frustration you feel with your dishwasher tub is cracked. We want to speak to you directly to provide support and see what options we can offer to fix your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147688539) to help our team pull up your information.
Have a great day.
^Camille
Mad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a year and it already dose not work waiting to here back
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for taking the time to leave your feedback. We are sorry to hear that your unit stopped working in just a short time. At your earliest convenience, please contact us directly via any of the following using ticket number:
1143907957
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.^Nic
broken samsung dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken within 2 years isn't getting water and best buy can't help me figure it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your dishwasher situation. We're here to help, JulieB.
We highly recommend performing the troubleshooting steps from the link below to help the dishwasher get enough water. Kindly visit the hyperlinks for further assistance.
Samsung dishwasher does not start or fill with water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148117750, to help our team pull up your information.
Have a great day!
^Chrystel
Dishwasherofdreams
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally fingerprint resistant! Love how it opens on its own to finish drying sleek and great design and functionality I love my dishwasher let me count the ways ..
I would recommend this to a friendNot worth it, had to exchange.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Had it installed and hated it. The third shelf is useless and takes up space that would allow for a bit more room for pots and pans. At the end of the wash cycle it automatically opens the door and vents, which would be okay if this really helped with the drying process.
No, I would not recommend this to a friendIt doesn’t completely drain water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay it doesn’t completely dry dishes you have to let them sit for awhile after washing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Karon! I'd like to give you this link (https://bit.ly/35GSh1l) that has some great information on how to get the best drying performance out of your dishwasher. ^Jecca
- Pros mentioned:Noise level
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quiet dishwasher...I don’t think it’s worth getting a lower dba but that’s maybe just me..we usually wash before bed so you don’t even hear it upstairs
I would recommend this to a friend Hasn’t worked yet called Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung made appointment didn’t show called back and they said they couldn’t get ahold of us now they are ordering a part ( they haven’t come see the machine yet) they say they diagnosed from previous repairs and will com next week. Not impressed spent at least four hours in phone calls and emails on hold many times 30-45 minutes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I am glad that our professional service team is on track to get your unit working properly. Ordering parts to have the service done in one appointment will reduce service time and the amount of appointments. Thank you for choosing Samsung. ^Brad
Too tall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found out from the installer that this was too tall for my ADA counters. Who knew?
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! I really like that the door opens after the last cycle which both lets you know it’s done and finishes drying the dishes!
I would recommend this to a friendUseless dishwasher.. Doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing doesn't work.. The third rack is basically useless and 2nd rack dishes will be clean maybe 60% times.. Samsung wont even acknowledge the issue, let alone fixing it.. We have complained to samsung 4 times and they will give us useless tips like use rinse aid, and that is the solution to everything.. Another useless answer is maybe hot water is not hot enough. Its hot enough for the lower rack but not hot enough for the upper rack.. great!!! they don't communicate with each other between complaints .. wow.. so professional.. (usually company would have notes for each complaint) ... representative 1 - maybe your rotator isn't functioning properly we'll replace the rotator.. then another guy comes in to replace the rotator, and he is like ohh rotator is fine.. I cant replace a functioning rotator.. I wish there was an option to give 0 star .. coz Samsung doesn't even deserve 1..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your dishwasher not cleaning properly. I would like to provide you information to resolve this issue. Please see link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad