Customer Ratings & Reviews
- Model:
- DW80R5060UG
- SKU:
- 6361074
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the StormWash dishwasher's quiet operation, cleaning performance, and the convenient third rack. Many appreciate the ease of use, sleek design, and ample capacity. However, some concerns were raised regarding the product's reliability and the length of wash cycles. A few users also mentioned issues with the door's functionality and the dishwasher's interior size.
This summary was generated by AI based on customer reviews.
Good dishwater at great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at reasonable value at bestbuy and good customer service
I would recommend this to a friendunhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have to dry dishes as it leaves dishes wet with all cycles and with jet dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having clean and dry dishes is essential, ConnieN. Let's provide you with some possible fixes.
Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again, the water droplets form. They form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes. Please check this link for details.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
To get the best performance out of your dishwasher, it's important to use the correct detergent and rinse aid. Please check this link for details.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00066253/
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. Please check this link for details.
Learn the best way to load a Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00062443/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145427914) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Almost silent dishwashing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dishwasher that you can’t even hear at all
I would recommend this to a friendGreat Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, it is quiet and also it does a great job washing the dishes.
I would recommend this to a friendWorks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to match my kitchen suite. It’s nice, love the 3 racks and being adjustable. Little louder than I wanted and takes way longer than expected.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Jambrix! This link (https://bit.ly/3hAkSK6) can help you track down the cause of whatever noise you're hearing from the dishwasher. ^Jecca
Efficient, quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way the door opens at the end of the cleaning cycle.
I would recommend this to a friendDisappointed With Samsung Appliances
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher for about a year and a half and I've hated it from the start! I thought it would just need some getting used to, but from the beginning....I have to wash my dishes before putting them in the dishwasher! And yes...I've checked for clogs and tried various ways of stacking the dishes and tried different cycles. I had an old maytag for 23 years and the only maintenance needed on that one was to replace the baskets when they started getting worn. This is what I get for wanting to just upgrade the look of my kitchen and for buying subgrade appliances. Im also not thrilled with the refrigerator, range and microwave but at least they work!! I will be dealing with piece of junk until I can afford to replace it. Disappointed doesn't even come close to how I feel about the $850 I spent on this dishwasher!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bethy65,
Thank you for bringing this to our attention. We appreciate you letting us know that you have to wash your dishes before putting them inside this Samsung dishwasher. We understand how inconvenient it is to have an issue with one of our products. We're here to help.
Attached is a link to the troubleshooting guide that you can check if your Samsung dishwasher does not clean the dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You can also check the link below if you are getting any error code on your Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
For future reference, I've included the link for your Samsung dishwasher cycles, options, and settings, which you can check anytime.
https://www.samsung.com/us/support/answer/ANS00084182/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144312655
-Angelica
Super quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was weird how it pops open when its done but I lobe the feature now because it dries so fast
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, problem free installation. I would highly recommend BB for your installation needs.
I would recommend this to a friendSamsung good brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice!!! Replaced my old dishwasher that was loud. This one is not loud at all.
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product that I use and it is not too loud with a great third rack.
I would recommend this to a friendworks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased all new matching appliances for remodel. Works great and has a modern sleek look.
No, I would not recommend this to a friendIt's okay
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having it nearly a year, glasses just don't come clean. Took the 3rd rack out and it was just disgusting and covered in food particles
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Dishwasher and getting clean dishes. I would like to make sure you are getting the best performance form your machine and would like to provide some helpful information. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung .^Brad
Samsung dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my dishwasher. Easy to use. I would definitely recommend.
I would recommend this to a friendA great samsung dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dishwasher gives you a luxurious feeling. I highly recommend you buy it.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher had everything I wanted from Bosch but for 1/2 the price. It is great.
I would recommend this to a friendSamsung.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love the Black stainless steel color , and the Storm Wash option.
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it Perfect color Love the automatic door when washing cycle is complete
I would recommend this to a friend- Pros mentioned:Noise level
Quiet dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised at how quiet this is. Love the express cycle to clean lightly soiled dishes.
I would recommend this to a friend Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is doing good wife is happy with product
I would recommend this to a friend