Customer Ratings & Reviews
- Model:
- DW80R5061US
- SKU:
- 6361073
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Not the greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its super quiet. However, I am having issues with it not drying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Display! We definitely appreciate you bringing this to our attention. I understand that your unit is not drying as it should and we would like to provide this link to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143760936
Thank you for choosing Samsung. ^Nic
exchanged for no handle to match my applicances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice value for the bucks, I exchanged for a no handle washer.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted and more, will tell my friends.
I would recommend this to a friendDisappointed the service department
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.interior frame gets caught on drawer having issues opening & closing, I purchased a 3 year warranty however unable to get someone to fix. Since they cannot locate serial # on machine they will not work on it eventhough I have a receipt and Geek squad protection. I get transferred from one department to another with no resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi dishwasher,
Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble with your dishwasher drawers for not opening and closing properly. We apologize for what happened to your dishwasher's drawer and the request for in-home service, don't worry we will surely notate your feedback about this matter.
Please look at the warranty link below to check warranty coverage. Please do take note warranty coverage can differ by model/year:
https://www.samsung.com/us/support/service/warranty/DW80R5061US/AA
You may use this link to help you locate model number and serial:
https://www.samsung.com/us/support/#find-codes
You can visit this link below to see if a service technician is available for in-home repair.
https://www.samsung.com/us/support/service/
If further assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference Ticket number: 1144159906
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Noise level
dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is soooooo quiet! Love it. We did not pay the extra to get the 38 decibel model and instead chose the 48. Perfect. It is right next to our living area and we can barely hear it running.
I would recommend this to a friend Great Dishwasher so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher so far..no major complaints. Will checkin later.
I would recommend this to a friend- Pros mentioned:Noise level
New dishwasher is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet and cleans very well. No rising needed now.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Reviewbbuy1! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Perfect Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Looks so good and I love all the quietness of it!
I would recommend this to a friend- Pros mentioned:Ease of use
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks great!! Took several times reading the user manual to get a good understanding of settings, but now it’s pretty easy to customize to my dish washing needs.
I would recommend this to a friend Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item which was cheaper at bestbuy then at Lowe’s
I would recommend this to a friendBrand response from Samsung
Posted .Hey Vultre! We hope you love this dishwasher as much as Samsung loves it's customers. ^Jecca
Average Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher does just an ok job of cleaning. A little noisy also. What you’d expect for a dishwasher in this price range.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your Samsung Dishwasher. We welcome you to the family and are sure you will be pleased. Thank you for choosing Samsung. ^Brad
Love the dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Went through a lot just to get it though.
I would recommend this to a friendreally good ,not noise at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it has 3 places for washing,not noise and good for now .
I would recommend this to a friend- Cons mentioned:Door
nice lookinh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with the installation. In reading the manual it states not to use an extension so I was surprised when I was asked for one which I provided. I am very uneasy about that. I do like some of the features, but miss some my old one had. Like the door staying closed until I opened it and the drying cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Annie, we appreciate you taking time to leave us feedback on your experience with your dishwasher. You are a valued member of the Samsung family and your opinion matters to us. The auto release feature can be disabled. Here is a link to the user manual on page 12 for steps on disabling the auto release feature. We thank you for being a Samsung customer! ^Lena
Best Bang for the Buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is made well and designed to last! Love it!
I would recommend this to a friendNice!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great dishwasher! It does what it’s suppose to!
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.D/W normal cycle is a full 2.5 hours !! Unless using this cycle or sanitize, 1 hr cycle leaves dishes totally unwashed...Not pleased with washing cycle length and use of electricity and water, multiple pre rinses, and post rinses...( dishes are clean, finallly at end). OC, not drained signal appeared on first use...Cleared with excellent cust svc online help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there goldilocks, I would like to congratulate you on your Samsung Dishwasher. I am glad that you were able to get assistance on your previous issue with the error code. I understand how flustering it can be with a new appliance and hear now you have some concerns with the cleaning. I would like to offer some helpful information to resolve this issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
If you continue to have issues, We are always available to speak via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143330824. We thank you for being a part of our Samsung family and choosing us for your kitchen needs. ^Brad
Awesome dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and even sings a little song when it's finished.
I would recommend this to a friendMeasurements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you measure good. I was told it was universal. (Not) was to big
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sean,
We appreciate you giving us a review about the measurement of the Samsung dishwasher. I'm sorry to hear that they informed you that the Samsung dishwasher has a universal dimension.
To help you with this, I will provide a link that indicates the dimension of the Samsung dishwasher.
Here's a link: https://image-us.samsung.com/SamsungUS/home/home-appliances/dishwashers/pdf/DW80R5061_Spec_Sheet_FINAL.pdf.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144609277
^Rainly
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve really enjoyed our new dishwasher. Especially the 3rd rack
I would recommend this to a friend