Customer Ratings & Reviews
- Model:
- DW80R5061US
- SKU:
- 6361073
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drainage
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always had overflow drainage issue got it fixed multiple times and now its out of warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AmmaraQ,
We understand how you feel regarding this dishwasher. We are here to help you with it.
We recommend checking the resources below for steps to take when the dishwasher is getting an overflow drainage error. Please select the error to see the steps to do.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147251306), and it will help our team pull up your information.
^Rodel
Love the unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the unit had to get replace brand new unit was bad replace new works perfect
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bill! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143868122
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Top shelf dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has a cleaning boom built in, perfect match
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us. We are delighted to hear that this is fantastic fit for you and your home. ^Lo
quoit and cleans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great look with affordable price..................
I would recommend this to a friendNice but
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it but for some reason it didn't work well for us so it was returned do to not cleaning dishes well
No, I would not recommend this to a friendBeautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have yet to use it, but the features seem amazing!
I would recommend this to a friendGreat , quit looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great , quit looks good. Excellent value for the money
I would recommend this to a friend- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dishwasher so much, it is so quiet. It does not come with an electrical cord so be sure to order the added kit. The color complements my sink and light fixtures perfectly.
I would recommend this to a friend Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, love the product , great buy
I would recommend this to a friendNo help from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher good, stove a total disaster. I would never buy an appliance at best buy again.
No, I would not recommend this to a friendReally like it’s looks , The operation of it. Enjo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, Haven’t on it long just bought it.
I would recommend this to a friendGreat camera for beginners
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase l LOVE so much I tell all friends buy
I would recommend this to a friendAverage at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I would have thought it would have done a much better job of not leaving streaks etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. I am including a link to a troubleshooting guide to support your concerns on the cleaning performance (https://bit.ly/3qVBBMs). We thank you for choosing Samsung for your home. ^Lena
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, service, warranty and price....!!!!
I would recommend this to a friendGreat dishwasher price right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bundle package and love the color and look great
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best dishwasher for the value I’ve ever had!
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this one goes with my kitchen same great dishwasher
I would recommend this to a friendsoso product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not all dishes are coming out clean.. I will have to rewash some :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi newdishwasherowner,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for the inconvenience of the dishwasher is not cleaning dishes well. Don't worry we will surely notate your feedback about this matter to improve our products in the future.
I highly recommend checking on this link for basic troubleshooting guides:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
For future reference, you may click this link for other troubleshooting guides that may help with the dishwasher:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R5061US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144355086
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sansung products !! The is a very good deal.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items are not completely dry and glass is not clean .a lot of spots
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello!
Thank you for taking the time to share your feedback with our dishwasher. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have.
To help you with this, I am providing these links to guide you on the issue.
Dishes are not clean after dishwasher cycle:
samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
I also suggest you watch this video to get a few simple tips and tricks to maximize the performance at both cleaning and drying of your dishwasher.
Improve your dishwasher's cleaning and drying performance | Samsung US
https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144152811
^Camille