Customer Ratings & Reviews
- Model:
- DW80R5061US
- SKU:
- 6361073
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
Terrible Dishwasher!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 34 year old Bosch and absolutely regret it. If you enjoy rinsing dishes, then using the dishwasher, then hand washing everything, then this thing is a deal. Terrible dishwasher!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tcal! We are sorry to hear that your unit is not cleaning as it should. Please know that I hear your concerns and I have provided a link that will help rectify your concerns. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143976443
Thank you for choosing Samsung. ^Nic
Satisfied atvtgecend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Poorly communicated service team. Installer came to install the dishwasher, without the dishwasher
I would recommend this to a friendPretty but not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this dishwasher is aesthetically pleasing it doesn’t clean very well. I use jet dry like your supposed to but dishes usually have some residue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dirty dishes might cause us to lose our appetite in eating, JVASS. Let us help ensure your dishwasher clean the dishes properly.
Here is a link to the troubleshooting steps to try when dishes are not clean after the dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You may also check page 27 for other troubleshooting steps to try when food particles remain on the dishes.
https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
I recommend checking the link below to improve your dishwasher's cleaning and drying performance.
https://www.youtube.com/watch?v=bajCw_H-njg
I've also included a guide to loading your Samsung dishwasher for reference.
https://www.youtube.com/watch?v=ZNbla-A9LOQ
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145152168) to help our team pull up your information when you message us.
Thank you!
-Angelica
Never again with best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not do business with Best Buy again, which considers it normal for the delivery team to come to the house to curse and fight the master working at home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144737540
^Camille
Excellent dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a wonderful job of getting dishes clean and sparkling. Much better than our old one and is so quiet..
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dish washer and the alert it gives reminding me its opened. I haven't had any problems.
I would recommend this to a friendSmall and loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is very small, there are only two of us in the house and we run it nightly. Silverware holders are very cheaply made and already falling apart. Also I think it is loud
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MamaB! Thank you for your feedback. I see that you are not happy with the design of the unit and it is louder than you expected. Please know that we hear your concerns and they do not go unnoticed. I have also provided a link below to help shed light on the sounds that are expected of this particular unit. (http://www.samsung.com/us/support/troubleshooting/TSG01002056/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143746538
Thank you for choosing Samsung. ^Nic
Thanks Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another open box find. So far everything is going well. Saved hundreds of dollars. Best Buy rocks
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is quiet. Plenty of features and space inside for multiple dishes/pots.
I would recommend this to a friendNice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first dishwasher I’ve seen with an extra tray for silverware! Very useful
I would recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 yrs the motor went out. Will cost $1000 to fix. Have to buy a new one. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nonya,
We would love to discuss your dishwasher to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145986314) to help our team pull up your information when you message us.
Have a great day.
^Charles
Samsung dishwasher is a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with my purchase. Works great and is very quiet! Can’t tell it’s even running.
I would recommend this to a friendMissing parts .. check install notes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order took 2 months to install.. sat in my living room for 2 months..then installed and no front plate was there to cover front bottom of dishwasher.. please order part for dishwasher.. Tony
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are looking to purchase a part for your Samsung Dishwasher. You can visit our parts website, https://www.samsungparts.com/Default.aspx. Thank you for choosing Samsung. ^Brad
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dishwasher machine. It works very well. I love it.
I would recommend this to a friendCLEAN!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washes dishes good. Beeps nice, I want reward points not much to say. Cleans the dishes yes it do.
I would recommend this to a friendGreat DW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great DW so far. Will let you know if it fails in any way. Had a Samsung before for may years and NP.
I would recommend this to a friendOnly 1 Setting Works To Clean Dishes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does not clean my dishes unless i use the "stormwash" feature. Even after, some still are not clean. I am thoroughly disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Dishes are not clean after the dishwasher cycle
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher cycles, options, and settings
https://www.samsung.com/us/support/answer/ANS00084182/
How to reset your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher is displaying an error code
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144390109
Thank you for choosing Samsung.
^Ross
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!!! Rich color. I fit perfect with my kitchen decor can't wait to use it
I would recommend this to a friendSamsun Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! New tuscany stainless finish, looks great. Delivered as promised on time. Great Service!
I would recommend this to a friendGet the set! For looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek with the set! Samsung is my fav for looks!
I would recommend this to a friend