Customer Ratings & Reviews
- Model:
- DW80R5061US
- SKU:
- 6361073
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product by Samsung. Highly recommended !!!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for your positive feedback and choosing Samsung. ^Nic
Super Loud, and the first one we got didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so loud. My old Kitchen Aid I could not even tell if it was running-trust me you will know when this one is running!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are concerned with the noise from your Samsung Dishwasher. I have some helpful information to provide you. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Thank you for choosing Samsung. ^Brad
Dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it came perfectly and was easy to install
I would recommend this to a friendLove the color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! I love the black stainless color!
I would recommend this to a friendMy new Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used my new dishwasher once and I’m happy with it
I would recommend this to a friendI would avoid it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's just ok. doesn't really do a great job and have to re run loads often. also the door gasket is held in by a very flimsy piece of metal that is easily bent, which i am not waiting on samsung to remedy. seems like there are better options out there, i wouldn't buy it again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CharlesW,
We are happy to help with what you are experiencing with your dishwasher.
Here is a link to "Dishes are not clean after dishwasher cycle": https://www.samsung.com/us/support/troubleshooting/TSG01000962/
I also shared this link about "Samsung dishwasher does not dry dishes": https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to this video about "Improve your dishwasher's cleaning and drying performance": https://www.youtube.com/watch?v=bajCw_H-njg
How to properly load your dishwasher: https://www.youtube.com/watch?v=ZNbla-A9LOQ
Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/
Samsung dishwasher water supply requirements: https://www.samsung.com/us/support/answer/ANS00080767/
The below link is the user manual for your model. Turn the pages 27-28 for reference: https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145224110), which will help our team pull up your information.
Have a great day.
Melardo
None
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Just wished it didn't take 3 months to get it
I would recommend this to a friendDishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love new color and stainless inside and all cleaning options
I would recommend this to a friendFeels and look very cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feels and look very cheap I am sorry i purchased this
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your thoughts about the dishwasher keep us on track, ShahrokhD!
Should you ever need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145325720, to help our team pull up your information.
Have a great day!
^Chrystel
Worst dishwasher ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Cheap interior, the top rack seemed like a great idea because it's adjustable but it doesn't stay in the upper position so my plates can't fit on the bottom without the spinning water thing hitting them. Pulling either of the racks out is like pushing them over a really bumpy road. Everything comes out with a coating of gritty stuff on it. I even tried putting in clean glasses and they came out covered in crap. The silverware on the top rack literally never get clean. I have to wash everything by hand and the dishwasher isn't even 4 months old. I should have learned my lesson with the Samsung refrigerator that's only a year old and we constantly have to get the ice maker fixed. The repair person said it's common with Samsung fridges. I guess we'll see what the dishwasher repairman says about the Samsung dishwashers. I wish I hadn't decided to match my fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Elle,
Thank you for sharing your experience with our dishwasher and refrigerator. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if you are having multiple inconveniences regarding the dishwasher and refrigerator.
Please check this link for your dishwasher's warranty information, you may use this if you need a repair or replacement.
https://www.samsung.com/us/support/warranty/
For your refrigerator's warranty, please visit this link.
https://www.samsung.com/us/support/warranty/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144228033
^Mila
In love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got them and I'm in love with my dishwasher.
I would recommend this to a friendIts ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know why my washer acts weird sometimes but make sure u air it out alot.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Poochiloo! Thank you for taking the time to leave your feedback. I understand that you have concerns with your dishwasher and we would like to assist where we can, At your earliest convenience please reach out to us via any of the following using ticket number: 1143852216
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.^Nic
Hope things get better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used it once and I wasn’t pleased with the cleaning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Denise!
Thank you for reaching out to us. I see you have some concerns with the Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black stainless steel. I sincerely apologize for the inconvenience; if you are not pleased with cleaning your Samsung Dishwasher, it was less than ideal. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link about "Routine and Deep Clean your Samsung Dishwasher": https://www.samsung.com/us/support/answer/ANS00076793/.
You may also refer to this link about "Dishes are not Clean After Dishwasher Cycle": https://www.samsung.com/us/support/troubleshooting/TSG01000962/.
For your reference, you may also access the user manual about "Troubleshooting Checkpoints" on pages 27-29 and "Information Codes" on page 30: https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144620523
Have a great day.
Melardo
Storm Wash Doesn't DRY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher DOES NOT dray dishes completely even WITH a drying agent Wooden spoons grew mold.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues getting dry dishes from your Samsung Dishwasher. I would love to help make sure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Thank you for choosing Samsung. ^Brad
Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Samsung delivered. Both had issues Returned both and bought a kitchen aid
No, I would not recommend this to a friendMy opinion after 1 year…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got it, I loved it! I thought it was the best dishwasher in the world, I didn’t even complain when the BB guy installed it in a way that prevents me from being able to open one of our kitchen drawers in our brand new home, unless the door is open. It won’t fit a lemi shine pod unless you break it first and make it smaller. The dishes are never fully dry and now after only ONE YEAR it sucks at cleaning the dishes. I use jet dry and cascade rinse aid and cascade platinum pods. I scrub, the inside of the dishwasher monthly, I use refresh dishwasher cleaner weekly and I never over load. I unscrewed and removed the bottom screen to clean it and also the back piece but that did not help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jason,
We appreciate your review of your overall experience with your Samsung dishwasher and we would like to share a troubleshooting guide for the drying and cleaning performance.
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
To better assist you and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1145019184) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get dishes clean. Does not rinse detergent off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it does not clean dishes and does not rinse the detergent off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue. Just click the kind of cleaning issue you're experiencing.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000970/ if the detergent does not dispense or dissolve in the Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144413183.
-Noraina
Stat away from this dishwasher+
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dishwasher! Dishes are never clean Very frustrating! I'm buying a bosch
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing some issues with your Samsung Dishwasher not performing correctly and I would like to offer some help. I have some helpful information that i will provide to ensure you are getting the best performance from your machine. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
- Cons mentioned:Reliability
Stop working 1 day before
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bougth it on Nov 2021, it stop working on Dec 2022. Never buying Samsung again. For me, It's clear made to stop working in about a year after the warranty expires.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Providing a detailed review of your dishwasher is much appreciated.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145253841), which will help our team pull up your information.
Have a great day.
Melardo
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All dishes is so wet after finish and need to be hand dried ???
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I would like to congratulate you on your new Samsung Dishwasher and understand that the results are not satisfactory. I have some helpful information that I would like to provide to you to ensure you are getting nothing but the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143342322. We thank you for choosing Samsung for your kitchen needs. ^Brad