Customer Ratings & Reviews
- Model:
- DW80R5061US
- SKU:
- 6361073
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
Trash! Stopped working in 6 Months!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started falling apart after 3 Months... 3 weather stripping around the front starting coming off after 3 Months and another rinse fan broke after 6 Months. Samsung refused to honor their warranty. Will never buy another Samsung product again.
No, I would not recommend this to a friendDon't buy Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly broken and no one will service Samsung. I will never buy a Samsung appliance again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChasetonG,
We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146824023) to help our team pull up your information.
Have a great day,
-Ernest-
Save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many headaches with this dishwasher, numerous error codes then finally motor died after just 2 years. Not even worrh having it fixed, off to by a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We wish to aid you with your Samsung dishwasher experience.
I have shared a Samsung link and a Samsung video that can assist in your experience with this dishwasher model. Step number 5 of the link has a hyperlink for the error codes that you get with the dishwasher.
Samsung dishwasher does not start or fill with water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
The dishwasher won't start a cycle:
https://www.youtube.com/watch?v=CCin9FqQ3xI
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146149447 to help our team pull up your information.
Leo
not good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Not even 4 years old and pump is making loud grinding noise when washing the dishes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand the importance of ensuring your dishwasher is in tip-top condition. Let's get the information you need to be familiar with your dishwasher's noise.
The link below will give you a better understanding of the noise your dishwasher is making and give you more information by checking the hyperlinks and video.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146826224) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Broken.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been months broken and tech team has replaced all the guts and switch boards to fix. Left without this for months and still no replacement insight.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate the review and want to learn more about what occurs with your Samsung unit.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Noisy Dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy dishwasher. My other LG that was 5 years old was quieter than this one and I swear that had a higher DB. Spend the entrance money and get the version that is 42db you’ll thank me!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Metrocitygirl! We are sorry to hear that you have a noisy dishwasher. I have provided a link to help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01002056/)
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143658143
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher was barely used and stopped working one day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146883452) to help our team pull up your information.
Have a great day,
-Ernest-
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dishwasher. Even when you load it the way they suggest dishes don't come clean. Not worth the money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the opportunity to help, DavidH. We'll assist you in ensuring your dishwasher is utilized to its full potential!
You'll want to ensure that you're doing everything right when your dishes aren't cleaned after a dishwasher cycle. Get the most out of your dishwasher with simple tips and tricks to maximize its cleaning performance. Please see these links for details.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
How to properly load your dishwasher:
https://www.youtube.com/watch?v=ZNbla-A9LOQ
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Clean and care for your dishwasher:
https://www.youtube.com/watch?v=rR_ivObG_Tc
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145398382, to help our team pull up your information.
Have a great day!
^Chrystel
Bought it yesterday, Error code today
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the dishwasher yesterday, ran it for the first time today with resulting error code flashing. Not a good experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Harkin. We understand how frustrating it is when desired results aren't quite met. Here is a link that will explain potential error codes and how to prevent them (http://bit.ly/2IEOsld). We hope you find it helpful. ^Lo
Bad company, worse product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two of these dishwashers, I had to warranty one out. My second one broke in the same fashion. These are cheap products that do not stand up to normal use and will cause problems. Samsung’s warranty department spent multiple hours of multiple months of my time delaying and stringing me along only to choose not honor their lifetime warranty for tub leakage. Do not buy any product from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .One of our priorities is getting the best value for your money, ChrisJ.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
For reference, I shared the warranty information for your Samsung dishwasher: https://www.samsung.com/us/support/service/warranty/DW80R5061UG/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145260881), which will help our team pull up your information.
Have a great day.
Melardo
Terrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwashers metal flashing that holds back the seal has unattached and I have spend hours on the phone and several repair folks came out supposed to replace now say can’t
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad that you informed us by posting a review, KerryC.
We would love to speak about how we can better assist you with your dishwasher.
Please feel free to contact us via the following options below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145175549, which will help our team pull up your information.
^Rainly