Customer Ratings & Reviews

Once you learn how to use it, it is good but it’s not a quick study as most of the functions are not user friendly. You must keep your user manual handy. The drying function is very weird but I’m dealing with it. I got a code less than a month into my purchase that required me to turn off the unit from the breaker. Not happy about that but I got the support plan so I hope they can correct the problem quickly.

This has been an awesome dishwasher and a great deal as well.

Works great so far, very happy with the purchase. We bought this for a vacation home/Air B&B and it’s been a perfect fit thus far. I had purchased all LG appliances for my primary residence just a few months prior and wish I would’ve gotten these instead. My favorite feature of this dishwasher is that it pops open once the cycle is complete so I don’t have to worry about anything getting moldy or sitting damp in the dishwasher for hours at a time if I’m not there to open it after a completed cycle. That feature alone makes me wish I had these in my own home.

Excellent washing performance, quiet enough for conversation right next to it. Good organization of the interior. So far, very good.

I have had this dishwasher only for a short time but it is a super quiet machine that does a great job!

About eight months in my dishwasher stopped draining. Samsung sent someone out and they had to come three different times before they declared that they had finally fixed it. The issue is that it has never worked properly since then. It doesn’t wash the dishes and it doesn’t even dissolve the tabs. I have spoken to Samsung numerous times and provided videos at their request. With each follow up Call I’m told the ticket was closed, but they will open a new one and escalate it. They tell me that once a technician declares it’s fixed then there is nothing I can do to appeal it. So they have requested videos which I have sent and each time I called to follow up, this is what I deal with. The tickets have been closed and canceled and then I am told a new one will get opened and escalated. It’s a vicious cycle. I get no help and now my dishwasher is almost out of warranty. Best Buy is refusing to help as well and so now I’m stuck with A dishwasher that doesn’t work and it’s less than a year old. I would advise you to consider a different appliance brand and buying from a different seller. I can assure you, I will never buy another Samsung product nor will I do my shopping at Best Buy. I have read reviews about these similar issues with Samsung products. I only wish that I had read them before I purchased this dishwasher.

Nice clean dishwasher easy to use Great display. The racks in the dishwasher are too close together the spokes

A little tight on top but it fit. Seems to wash good right now will see how long it lasts.

Very nice dishwasher for the price. I had them install it and haul away my old one. my wife loves it! so that's what's important... and it looks nice too!

Beautiful dishwasher, but not the one I wanted. Had to settle for this one due to supply chain B/S. Wanted the 39 dba linear wash. However this one is quiet @ 48 dba. Have not used enough to tell how well it cleans heavily soiled dishware. It also does not have WiFi.

I love it. Even though I think it’s smaller than my old Samsung it’s great. I use the 1 hour quick cycle & the dishes are all coming out clean. It opens for the last 5 mins of drying so tell all the family members otherwise it can scare them. Highly recommend.

I bought this when we bought our new house and while it worked, my biggest complaint is that it took FOREVER to wash the dishes. Like 3.5 hours on the only setting that washed them correctly. One day i went to do the dishes and it had no power. We reset the breaker and still nothing. We did our research and found the control pannels on these are poorly made and it costs $200+ to even replace ourselves. So we spent $750 for a mediocre dishwasher to only work for 2 years. Would never recommend. Shouldve listened to the bad reviews before i purchased.

dishwasher has worked very well except that the 3rd top rack does not always get the silverware as clean as would like

I’ve only had it a few days but it seems to be a great dishwasher. Extremely quiet operation and it gets the dishes really clean. The installation was really poor…so I will need to have them come out and redo the installation.

Great machine for the price. Really like the silverware rack at the top, its removable. Each of the 3 racks has its own water sprayer so everything gets clean. Love the sanitize function too.

My old dishwasher was 16 years old, this new one has gone a long ways toward operating better. Its almost like having a personal dishwasher!

All otems purchased has worked. Love Besbuy. Will always shop for products.

Outstanding. Samsung never disappoints. Whether it’s electronics or appliances, you can’t go wrong with a Samsung product.

Dishwasher has been great. Coming up on a year of use and it has functioned just as described.

My dishwasher is so pretty. Its so much better than my previous one. It's noise level is so low. It gets the dishes clean with no spots.