Customer Ratings & Reviews
- Model:
- DW80R5061US
- SKU:
- 6361073
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing upgrade on cleaning ability and quietness, however there is a caveat to the second rack being VERY cheap in the ability the raise and lower its height above the bottom rack. I foresee this happening if you continue to change it back and forth.
I would recommend this to a friend - Cons mentioned:Drainage
Big price for a piece of junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t drain the water at all. Stops during the wash cycle because too much water is in it. I called support and they said it is normal??? I have to manually remove the dirty water from it. Then try to do a rinse cycle which does the same thing. Worse thing I have ever bought!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DawnaH, Let us help you ensure that the dishwasher drains.
Here is a guide to help you determine the cause of the dishwasher not draining. The fourth step contains a hyperlink, which we suggest you click on.
Samsung dishwasher is not draining.
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145863112 to help our team pull up your information.
Have a great day.
^Aloe
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love that the door pops open at completion to let out the steam. Saves a lot of time and energy!
I would recommend this to a friendNot as quiet as I thought it would be.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but not as quiet as I thought it would be. Looks good though and does the job.
I would recommend this to a friendAn ok dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A sleek design. However, not washing clean at all. Almost every time we inspect a completed wash there a cups that are still dirty. Still reading to see what we needs do to improve on the wash results.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ssam! I can leave this link (https://bit.ly/2VteKem) for you. It has steps you can take to ensure the best cleaning performance from the dishwasher. ^Jecca
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Like the different settings for cycle time. Like that it automatically opens when complete.
I would recommend this to a friendGood machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty and does a good job. We have only been using it for about a month but so far it is great.
I would recommend this to a friendDishwasher
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher except for racks are too close together on lower rack
I would recommend this to a friendBrand response from Samsung
Posted .Hi LeoS,
We are glad that you are happy with the dishwasher. Let us help with the racks.
Please see the "using your dishwasher" section on pages 14-19 of the user's manual to help you adjust the racks.
Manual:
https://downloadcenter.samsung.com/content/UM/202305/20230502152700845/UM_DW7000KM_DW80T5040_DD81-02025D-01_EN_FR_ES_220825.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146472884 to help our team pull up your information.
Have a great day.
^Aloe
Broke After Two Years - Samsung Support is Useless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher for two years and it has been a wholly unpleasant experience. The design of the racks is nonsensical, the dishes rarely get clean, and the silverware rack is flimsy. Two months ago the metal flashing inside the tub that holds the door seal separated from the tub. It is held in place by rivets. As it turns out, this piece cannot be reattached. Get this -- the ENTIRE dishwasher needs to be replaced to fix this $10 part. After contacting Samsung Support's Office of the President, I managed to get someone to send a repairperson to evaluate the unit. He took one look and laughed and said I'll get an entire new unit. On his way out he said, "Next time, don't buy a Samsung. Bosch is the way to go. Also, there is currently a class-action lawsuit against Samsung involving your fridge's ice maker." Fast forward two weeks and Samsung Support has gone completely unresponsive. They cancelled my repair ticket so I emailed my Samsung support guy and he couldn't explain why and didn't know what was going on. A week later they've stopped responding. I'm going to give up and buy a new dishwasher from Bosch -- a reputable brand. Avoid Samsung appliances at all costs, especially this dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CRWebb,
We appreciate your patience in dealing with the situation you're having right now with your dishwasher.
Please know that we value your feedback, and we will continue working on improving the quality of the products and services we offer.
There are several reasons why your dishwasher's door may not close completely. Ensure you have placed the dishes inside correctly and that the racks are pushed in.
The dishwasher door does not close https://www.samsung.com/us/support/troubleshooting/TSG01001919/.
Each Samsung dishwasher includes loading recommendations in the user manual. Let us show you the best way to load a dishwasher.
Learn the best way to load a Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00062443/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800036
Have a great day.
^Charles
Sweet and simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the controls are on top. It has nice music too.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about the purchasing experience and whatever after
I would recommend this to a friendVery Nice Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Install was pretty straight forward along with easy to understand instructions. 3rd rack is VERY useful!!
I would recommend this to a friendHighly recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item during President’s Day sale. Very pleased. Runs very quiet while cleaning dishes spotlessly.
I would recommend this to a friendGreat dishwasher.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I’ve seen mixed reviews but I absolutely love mine. Only wish it had a disposal in it.
I would recommend this to a friendperfect dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does everything and more. Finding out you cant go wrong with Samsung appliances
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, reasonable price. Technicians are helpful
I would recommend this to a friendDishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher looks great…. Washes great…. It does the job
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing!! I love the top thin drawer for all my utensils. Looks awesome in my newly remodeled kitchen!
I would recommend this to a friendPerfect for any kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finished is beautiful. Shelves are well spaced. I would recommend this dishwasher to any and all of my friends.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new dishwasher works great and I like the Extra rack and all different wash modes
I would recommend this to a friend