Customer Ratings & Reviews
- Model:
- DW80R5060US/AA
- SKU:
- 6361075
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the StormWash dishwasher's quiet operation, cleaning performance, and the convenient third rack. Many appreciate the ease of use, sleek design, and ample capacity. However, some concerns were raised regarding the product's reliability and the length of wash cycles. A few users also mentioned issues with the door's functionality and the dishwasher's interior size.
This summary was generated by AI based on customer reviews.
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everthing i needed and more. Works great and looks great too!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher. The dimension is just right. There are three layers in it and it will be enough to put in all the dishes.
I would recommend this to a friendWow!! So fresh and so clean clean!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Love the third tray for utensils, but also how you can adjust the height of the top tray for the glasses. Great product!
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, looks good, nothing else to say
I would recommend this to a friendQUALITY UNIT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS DISHWASHER HAS MANY NEW FEATURES, AND A LARGE VERSATILE INTERIOR RACKING SYSTEM THAT WORKS VERY WELL WITH SO MANY DIFFERENT SIZE ITEMS.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time ever I use a dishwasher. I never thought I would approve of a dishwasher that would do a better job than I do.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great product! (replacing GE and LG appliances)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to go through series of replacements - from GE to LG and finally found this great appliances. All other appliances had sensor and or drying issue. This one excelled. Lesson Learnt. Stay away from GE and LG in dishwasher business.
I would recommend this to a friend diahwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced the other one I had that lasted only 2 years
I would recommend this to a friendDishes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great with set. Just the right size. Fits perfect. Get a Best Buy plan
I would recommend this to a friendDishwasher Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade to this dishwasher and like the efficiency.
I would recommend this to a friendIt comes with lost piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the dishwasher and it cames with a lost piece. I couldn’t solve my problem even with Best Buy or Samsung. I am using a old piece from another dishwasher.very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Juliana! You can find replacement parts and accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
- Pros mentioned:Noise level
Mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting 2 of the same dishwashers and having issues went with a different model. Although when working it was VERY quite.
No, I would not recommend this to a friend - Cons mentioned:Door
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried about this dishwasher. I looked at the reviews online and there were a few negative reviews. I think they were just really picky people. I have had no issue with this dishwasher. The door pops open for the last 10 minutes of the wash, but that does not bother me at all.
I would recommend this to a friend dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was an amazing find, after none were available for months, I installed it myself and have had no problems
I would recommend this to a friendAvoid!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old working dishwasher for this piece of junk. It worked for about 3 weeks before throwing codes. The system decided the best way to deal with the issue is refuse to shut off and continue to run the drain pump. Have to unplug it to get it to shut off (there is no leak). Samsung sends a technician over to fix it and he doesn't have the right parts, so had to order them. A week later he comes back with the parts and installs them, it works for a couple days and the same issue repeats itself. We have now been without a dishwasher for about 2 of the 6 weeks we have owned this and have been told we need to wait for them to try and fix it. So now I could be looking at months of a broken dishwasher that I just bought brand new! I used to be a very loyal Samsung customer and regrettably have a full house of their products, that loyalty has been slain. Steer clear!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GregS,
Let us extend our help by providing the details you need for your dishwasher.
Below are lists of error codes that you will encounter from the dishwasher. Please carefully check the error code you are getting, follow the steps, and click the applicable hyperlinks.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145906102 to help our team pull up your information.
Have a great day.
^Aloe
Appliances from Best Buy?? No Thanks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher still not installed properly after 2 visits, first by contract installer, then by Geek Squad. Dishwasher was for rental property and despite asking multiple times to contact tenant directly for install, seemingly clear directions couldn't be followed. Same issue happened a couple years back with a refrigerator purchase. Will never purchase appliances from Best Buy. This is all the reason to give the business to local retail. Best Buy too big and customer service is awful. They just don't car.
No, I would not recommend this to a friendNo handles :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that the dishwasher had no handles. Super nice!
I would recommend this to a friendQuiet and Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier it is quiet efficient. Easy to run. very attractive fits perfectly in my kitchen
I would recommend this to a friendNeeds better manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to have a manual that tells you what each button does and how to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mik, let us extend our help by providing the link for your dishwasher's manual.
Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy on our website. Please turn to pages 7-9 for the control panel, and feel free to browse the rest of the manual for additional tips:
https://downloadcenter.samsung.com/content/UM/202305/20230502152700845/UM_DW7000KM_DW80T5040_DD81-02025D-01_EN_FR_ES_220825.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145916029) to help our team pull up your information when you message us.
Have a great day.
-John
dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was cancelled. No fault of Best Buy, just not the right time to make the purchase.
I would recommend this to a friend