Customer Ratings & Reviews
- Model:
- DW80R5060US/AA
- SKU:
- 6361075
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the StormWash dishwasher's quiet operation, cleaning performance, and the convenient third rack. Many appreciate the ease of use, sleek design, and ample capacity. However, some concerns were raised regarding the product's reliability and the length of wash cycles. A few users also mentioned issues with the door's functionality and the dishwasher's interior size.
This summary was generated by AI based on customer reviews.
Cleans great. So quiet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cleans so well compared to our last machine. It's so quiet too.
I would recommend this to a friendIt's "OK"
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher does not fully empty and always has error codes. The door pops open towards the end of the cycle to help it dry (stupid). I have to cancel the load to empty the dishwasher several times. It was look at by my plumber and everything was hooked up fine there are no blockages and no disposal, so no reason why its not working correctly. also it was missing the kick plate. ugh
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to
contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142425000. We thank you for being a part of the Samsung family. ^Brad
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sleek and stylish, no handle to open, just slot to pull open.
I would recommend this to a friendUpgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek !!!!! Looks amazing !!! I bought all new appliances
I would recommend this to a friendPerfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, very necessary in the kitchen. I recommend 100%.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, I love it. It work so fast, it is good dishwasher.
I would recommend this to a friendgood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is great product!!!!! like the new storm wash feature.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dish washer. It opens when the cycle is finished.
I would recommend this to a friend- Pros mentioned:Third rack
More usable space than last dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adjustable rack makes it easier to fit large dishes when needed. The top rack is great for silverware and other utensils that used to take up room in lower racks before.
I would recommend this to a friend - Cons mentioned:Reliability
samsung stormwash 24"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant problems. per my appliance tech guy, should be recalled. i hardly use it since it gives error message about every 5-6 cycle uses. says filter clogged but it cannot be with so little use. i will replace soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of your overall experience with your Samsung dishwasher, CatherineS. We'll be glad to help you.
Here are the links to the troubleshooting steps to try when your Samsung dishwasher displays an error code.
https://www.youtube.com/watch?v=xCY2C3KzdRc
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
You may also check page 30 of the user manual to troubleshoot the dishwasher's error code.
https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145055496) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Cons mentioned:Reliability
Normal use and DIED is 387 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher in 2021; delivered July 31 2021. Today makes one year and 12 days I've owned this dishwasher and it has BROKEN basically DIED. I am so disgusted...the dishwasher I had previously owned lasted 15 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ReneJ,
Thank you for bringing this to our attention. I see you have some concerns with the dishwasher. I sincerely apologize for the inconvenience this has caused you.
Please know that we value your observation. We will continue improving the quality of the products and services we offer.
When your dishwasher doesn't turn on, it could just be a tripped circuit breaker or a switch that needs to be flipped.
The Samsung dishwasher does not turn on https://www.samsung.com/us/support/troubleshooting/TSG01001914/.
Depending on your error or the issue, it's not always a good idea to reset at the first sign of trouble. Read on for how to reset, when you should or shouldn't, and what to do if a reset doesn't help
How to reset your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00087943/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800084
Have a great day.
^Charles
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The price and the value are above standard.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is perfect, very quiet. Cleans dishes great.
I would recommend this to a friend- Pros mentioned:Noise level
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good side, very quite but it does not clean my dishes as well as my old o d :(
I would recommend this to a friendBrand response from Samsung
Posted .Hi Knighted5! This link (https://bit.ly/3n9eKwk) has some great information on the how to get the best possible cleaning performance from the dishwasher. ^Jecca
Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of bells and whistles. So far, so good. Nice and sleek.
I would recommend this to a friend- Cons mentioned:Reliability
Died after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died on me after 2 months, apparently out of return time so I have to have it repaired. It's only 2 months old and I have to have it repaired already, not hopeful for the future of this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rumblepak5,
We greatly appreciate you taking the time out of your busy schedule to write a review of your Samsung dishwasher model.
Below is a Samsung video and Samsung links that can help you out.
The dishwasher won't start a cycle:
https://www.youtube.com/watch?v=CCin9FqQ3xI
Samsung dishwasher does not turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
Samsung dishwasher does not start or fill with water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
In addition, I have also shared this model's user manual link below. Turn to pages 27 - 30 for additional help.
https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145534201 to help our team pull up your information.
Leo
Super quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked amazing and is the quietest dishwasher I have ever had
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any home. Love the color and quality.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs great and the door even pops open when the cycle is over!
I would recommend this to a friendIt does not dry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited about this dishwasher. But I got disappointed. The "condensation drying" is not effective at all. The way it was explained here was misleading. Everything was wet! I followed the recommendation of using the "sanitize" function and adding finishing liquid, and it helped but not much. So if you are hoping for a washing machine that dries, I would not recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello! Thank you for taking the time to share your experience, here is a link that'll help resolve your drying concerns https://bit.ly/2H93eB5 ^Ty