Customer Ratings & Reviews
- Model:
- DW80R5060US/AA
- SKU:
- 6361075
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the StormWash dishwasher's quiet operation, cleaning performance, and the convenient third rack. Many appreciate the ease of use, sleek design, and ample capacity. However, some concerns were raised regarding the product's reliability and the length of wash cycles. A few users also mentioned issues with the door's functionality and the dishwasher's interior size.
This summary was generated by AI based on customer reviews.
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Would buy again. Should have replaced mine a long time ago.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well. Opens after finishing to air dry and let you know it’s done which I really like.
I would recommend this to a friendJnew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged now I have to wait a month longer to get it. Why am I getting this when I don’t have it. Way to go on knowing when your customers get there products
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, is very spacious inside. After 2 weeks a code OC started showing up mid cycle. Communicating with Samsung to see what the problem maybe.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there jramos, I see that you are experiencing an error code on your Samsung Dishwasher and realize that is not ideal for a new machine. I understand how you are feeling and would like to offer some assistance to get your unit running properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
If the error code returns, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143350616. We thank you for choosing Samsung for your newest addition to your kitchen. ^Brad
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has SO much space, and always leaves your dishes looking shiny and very clean
I would recommend this to a friendMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s doing well. Just hope it will hold up for 10 years
I would recommend this to a friendDishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit works well w dirty dishes and pops open 5 inches to let steam out
I would recommend this to a friendTwo damage dishwashers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received two damaged Samsung dish washers. I returned them both. The second time the guys who picked it up refused to take the packaging. Very poor service.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new dishwasher. It is beautiful matches everything really well
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Dishwasher Black Stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking dishwasher, the lights are blue when flashing.
I would recommend this to a friendNot worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get dishes clean don’t buy we had better luck with an old portable dishwasher
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Smith! We appreciate you taking the time to leave your feedback. I understand that your dishwasher is not cleaning as it should and I would like to help rectify your concerns by providing a link with troubleshooting steps to get the best performance out of your unit. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/).
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143874103
Thank you for choosing Samsung. ^Nic
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love, love my new dishwasher. Best purchase ever!
I would recommend this to a friendDisappointing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Not great. The racks are cheaply made. That’s what I get for buying online and not looking at it in store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dorothy! We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly.
(1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513) Referencing ticket number: 1143987178
Thank you for choosing Samsung. ^Nic
A++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Dishwasher in my opinion, would not get any other brand.
I would recommend this to a friendAmazingly clean dishes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer with great looks! It matches our Samsung bespoke fridge perfectly
I would recommend this to a friendWas not aware it doesn’t bring a heating element
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t dry your dishes very dissatisfied! Not what I expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ElizabethM,
We are pleased to help provide potential resolutions for your Samsung dishwasher's drying performance.
Properly loading your dishwasher is one of the steps to dry the dishes correctly, and make sure that your home's hot water supply should be set between 120 - 149°F.
You may refer to this video about improving your dishwasher drying performance (from 1:26 to 2:45), and this includes a link to read more about dishes are not dry: https://www.youtube.com/watch?v=bajCw_H-njg
Dishwasher load:
https://www.samsung.com/us/support/answer/ANS00062443/
Use rinse aid in your dishwasher: https://www.samsung.com/us/support/answer/ANS00066253/
Dishwasher settings, cycles, and options: https://www.samsung.com/us/support/answer/ANS00084182/
Use the AutoRelease dry feature: https://www.samsung.com/us/support/answer/ANS00076790/
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145775394, to help our team pull up your information.
Have a great day.
Melardo
`1qa
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so obsessed with these appliances. The color is perfect and i love Samsung.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this dish washer. Really happy with our purchase.
I would recommend this to a friendPretty much junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Bosch dishwasher finally gave out after 15 years of excellent performance. We replaced it with this Samsung dishwasher. The first one was noisy and left food residue baked on after the cycle. So did the second one. Replaced it a third time. It worked a little better, but it still leaves food residue behind. And it's not that it's just not washing residue off the dishes. It deposits residue in glasses that contained only liquid when they went into the dishwasher. It doesn't matter what cycle is run; it doesn't matter how the dishwasher is loaded. Dishes come out dirtier than when they went in. Other reviewers have had this problem and posted pictures. I can vouch for their accuracy. Our dishwasher performs the same way. This dishwasher is pretty much junk and I will NEVER buy another Samsung appliance because of it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DMCinIL! We are sorry to hear that your unit is not cleaning as it should. Please see the link I have provided below to help rectify your concerns. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1144111046
Thank you for choosing Samsung. ^Nic
Not that drying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the wash still have lot water inside of the machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wei, Let's make your dishwashing experience a breeze.
Check the sink's drain for obstructions and clogs from food, dirt, and waste if your dishwasher won't drain. You should also ensure the drain hose connection to the sink is straight and not squeezed shut, kinked, bent, or damaged. Here is a link to help you with the dishwasher; please check the hyperlink (clearing the area of food and debris) for additional tips.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should a service call be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145940276) to help our team pull up your information when you message us.
Have a great day.
-John