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Customer Ratings & Reviews

Your price for this item is $584.99

Customer reviews

Rating 4.3 out of 5 stars with 1654 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Dry Quality

    Rating 3.8 out of 5 stars

  • Cycle Options

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the StormWash™ 24" Top Control Built-In Dishwasher's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its sleek design and large capacity. However, some customers reported issues with the cycle time being lengthy and occasional problems with reliability and the control panel. A few also mentioned an unpleasant odor developing in the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,654 reviews
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Lasted less than two weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked nice and was quiet, but it didn't even last two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with this not washing well lately and only had it for a little over 2 years. Same with Samsung Washer, I have had to get it repaired 3 times and only 2 years old. I would not buy another Samsung appliance, they are not made well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      hi there Linda, I realize you are experiencing some problems with your Samsung dishwasher not cleaning your dishes properly and know how frustrating that can be. i would like to provide some assistance in getting only the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      If you need any assistance, we are happy to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143505373. We thank you for being the best part of our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and returned it for a kitchen aid. It doesn’t clean very well, even if you use a rinse aid. Leave the dishes with residues. Spend more $$$ and get a kitchen aid, you’ll be a lot happier with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t dry well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice dishwasher but my dishes are always wet! It’s very annoying!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JasMoore, thank you for taking the time to tell us your feedback. Here is a link that may be of help. https://bit.ly/2LEpsqR. Thank you. ^SuSu Samsung

  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for brand name. Did not like the product performance. Did not rinse well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke 2x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two motor replacements No good. Need to replace already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not washing well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when pre-rinsing dishes they come out with a film on them or things sticking to them. Just had a service call and technician states the water pump isn’t working properly. Still under warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with getting a white film on your dishes. Help is but a click away, see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Looks great, cleans horribly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only upside of this machine is that it fits with my other Samsung appliances. If dishes aren’t thoroughly pre cleaned the dishwasher will not be able to clean them. No matter what brand of tabs you use, it simply stays dirty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inside is plastic and i return it to get different one with the stainless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at the reviews on this product before I made my purchased. Most had good things to say. Trust me this dishwasher is junk! My old 15 year old cheepo washer was 10 time this machine. When I put clean water glasses on the top rack I take them out with small food partacles from the dishes below.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    leaves residue in glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with this product it leaves food residue on glasses and mugs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pick a different dishwasher

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this dishwasher at all. Leaves a film on dishes even though I use rinse aid. Bottom rack slides out and off the track when I pull it out to load dishes. Doesn't dry dishes well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 28 days. Bad switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to call to have this serviced and they would not even talk to me without the model no. Very inconvenient since I haven't even had this item for a month yet and it just stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have had this dishwasher for six months now and I would never buy it again! It works horrible. It doesn't clean dishes. I have to literally wash every little speck of food off otherwise it will not come off ... do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst dishwasher ever clean dishes would come out dirty even with rinse aid. The only good thing about it is it died after about 6 months. Don't waste your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Excellent modern dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this new dishwasher for the past 2 months. Pros: - Very quiet. Seriously, it's so quiet that we sometimes doubt it's working even standing right next to it - does not use electricity to dry dishes at the end of the cycle. Instead it has an ingenious feature to use very hot water to quickly rinse dishes at the very end and then opens the door slightly and turns on low volume fan to force all heated air out of the dishwasher. As the result, all dishes and glasses come out exceptionally dry and clean and we save on electricity cost - has many cycles for different type of dishes and level of dirtiness. But best of all, has quick wash cycle that finishes cleaning in 60 minutes - has adjustable rack that allows to fit really big pans in the lower rack Cons: - does not come with free installation and BestBuy charges a lot to install it. If you are a bit handy consider free delivery by BestBuy and do install yourself - I don't like the top touch controls on the door. When door is closed, it's impossible to see time remaining or chosen cycle. And I don't trust touch controls. In all our appliances we had problem with them after some time. - the bottom panel is made out of rubber and repeatedly comes undone. It's a manufacturer defect that Samsung just can't be bothered to fix. Defect is mostly cosmetic, as you see this hanging rubber panel and it ruins the sleek design a bit. Overall the Pros definitely outweigh the cons and we are pretty happy with the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waist your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worth investment I've made. Had problem since day one. Bad odor, defective drain hose. My 15 years old dishwasher work better than this It's all looks but does not deliver as descripted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber seals warped and corroded. No longer washes top drawer and right hand side. Dish washers ought to last at least 5 years. Preferably 10 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After two years of use, the dishwasher stopped

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwash just stopped and it does not give any error code but just shut off itself. The only way to turn it on was to plug it in again. I wish i did not buy Samsung....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been impressed with this dishwasher, I’ve tried all kinds of detergents and different things and my dishes do not come out clean , I need to call them on the single use my warranty

    No, I would not recommend this to a friend