Customer Ratings & Reviews
- Model:
- DW80K5050UB
- SKU:
- 5325900
Rating by feature
- Cleaning Quality
Rating 3.4 out of 5 stars
- Dry Quality
Rating 3.8 out of 5 stars
- Cycle Options
Rating 3.9 out of 5 stars
Customers are saying
Customers have good things to say about the StormWash™ 24" Top Control Built-In Dishwasher's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its sleek design and large capacity. However, some customers reported issues with the cycle time being lengthy and occasional problems with reliability and the control panel. A few also mentioned an unpleasant odor developing in the appliance.
This summary was generated by AI based on customer reviews.
Very attractive, however does not function well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had know that this product does not have a drying function I wouldn't have purchased it. It also doesn't clean well. I often have to wash items twice.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Rita, I understand your frustration with this dishwasher. For further assistance with this unit, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Worst appliance ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful dishwasher. Doesn’t. Clean very well, no matter the soap type we use. Also rusts and parts break easily. Never buying a Samsung appliance again.
No, I would not recommend this to a friendI never knew Best Buy would sell such a product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this item for 15 months and it stopped working. Couldn't order the control panel. On average, I used it once every other week.
No, I would not recommend this to a friendUseless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be throwing this dishwasher out and getting another brand in just over a year’s time. Construction is poor and it is now leaking.
No, I would not recommend this to a friendI returned this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged for the Kitchenaid and I received excellent customer service from David. I love the Kitchenaid and highly recommend him. Best customer service ever!!
I would recommend this to a friendHorrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher doesn't get anything clean. Save your money.
No, I would not recommend this to a friendJust Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not dry Did not clean very well at all I have always bought Samsung products I have only had two bad Samsung products the note 7 and this very bad dishwasher.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it .... getting it replaced thus month . Had service out twice . Very badly built and designed
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks sucky. Sucked. Can’t wash any dishes worthless
No, I would not recommend this to a friendno no no
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not honor their own warranties. Trash, got a Maytag to replace it.
No, I would not recommend this to a friendLasted 18 months then $400 repair bll
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 18 months. Now needs new pump for $400.00. Very frustrated with the product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us, elstran. We understand that this has been a disappointing experience and would love to speak with you further to see how we can help. Please reach out to us via any of the following outlets and reference ticket number 1141993000.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo
- Pros mentioned:Cleaning performance, Noise level
Sleek and quiet dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this dishwasher. Great upgrade from previous machine thanks to being a part of the Samsung Insiders program. The Stormwash feature is nice and does a good job cleaning. Was amazed t how quiet it is. Have had to put ear up to door to make sure it was running. Still working to dial in rinse aid as I am having a film left of some items. Overall a solid machine with a great look. Rack layout is leaves a little to be desired, instruction book lays out how items should be placed. Love the machine and would recommend to others.
I would recommend this to a friendBrand response from Samsung
Posted .Hi, Saratc! Thanks for taking a moment to tell us how much you love your new Samsung dishwasher! Great performance, quiet, and beautiful design! I couldn't have said it better, and with Samsung, you can expect nothing less! ^Mae
Doesn't clean well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If food is dried on (not bake on) It leaves dirty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, carolinakid. I understand your frustration! Here is a link with some suggestions on how to get optimal cleaning performance from your dishwasher (http://bit.ly/2GuqLJp). I hope you find it helpful. ^Lo
Stopped working in 10 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't been a year since I purchased this product and it stopped working.
I would recommend this to a friendIt wasn't working.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dishwasher was defective. It was a waste of time for me and the technician.
No, I would not recommend this to a friendNo power
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 times usage no power, I unplugged, plugged back, no luck
No, I would not recommend this to a friendIt's not worth my money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't clean very well. Always residue left on my dishes
No, I would not recommend this to a friendIt leaked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all my Samsung appliances, but not the dishwasher because it leaked.
No, I would not recommend this to a friendWalk away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the day our GC connected it, it was not able to properly drain.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Niki! I have just the thing for you. This link (https://bit.ly/3bWyvSn) has great information on what to do when the dishwasher is not draining properly. ^Jecca
- Pros mentioned:Cleaning performance, Noise level
We LOVE it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, quick cycles and is very quiet! We havnt had any issues with it and it seems to get our dishes very clean.
I would recommend this to a friend