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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1573 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and 4K capabilities of the Streaming 4K Ultra HD Audio Blu-ray Player. Many also appreciate the player's price and performance. However, some users note issues with the remote control and the lack of Wi-Fi connectivity. A few customers also mentioned concerns about DVD playback and the player's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,573 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this. Not too of the line but is still a great player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great overall purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product.Very easy to navigate the different options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek designed basic Ultra HD Blu Ray player. Great replacement for my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Functional and low-profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected and doesn't take up a lot of space. Well-priced, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my 4k TV. Good solid product with great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR full color 4K ultra wow UHD upscaling DVDs never look better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II waited quite awhile before I upgraded my Blu-Ray player. Your on-line reviews were very high for this product. And they were right!!! Hands down an excellant product, I have recommended it already and will continue to , Samsung made a very capable machine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Must have internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know to have a sharp picture you must have internet hooked up to it. Told salesman that I did not need a wireless player because I was not going to be streaming. But I now know you still have to be online. Ending up watching our movie in the play station. Have not messed with it since.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JEANINE:

      Thank you for purchasing this Samsung Blu-ray Player. I am sorry to hear that you were not completely satisfied with the user experience.

      Your feedback is very important to us and will be shared with our product team.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    4K blu-ray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player for use with my 65" LG C9 Oled when it was on sale at Best Buy. The player loads quickly and has a user friendly menu. The images are sharp and the colors are bright. I will probably purchase a higher end model in the future that supports Dolby Vision and move this player to my living room. It does a great job for the price.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 4K tv and now 4K player very crisp but not a huge difference yet

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What it says it is is exactly what you get. Works great on my 4k 65inch tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4K for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale for $99 & looks great. Setup was easy, however wish was WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a good price in this 4K blu ray great form my home theater

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great....except

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Samsung. Come on. It's a 5 star player. My only complaint, and it's my own fault for not looking into it, it doesn't play 3D movie discs. This was a gift for my sis and, yes, she has a Samsung 3D TV. I thought that was a thing of the past. But I was kinda shocked that this player, with all else it does, wouldn't just play everything. Live and learn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with new 4K UHD Samsung TV. Love the automatic detection when DVD is inserted or unit is turned on. Still working out kinks in coordinating remotes with the new sound bar - but don’t think that’s a function of the Blu ray player. Image with the new TV is impressive. Not a hi-end user, so this model level was a better value for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is really nice with 4K tv. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Samsung UltraHD Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic inexpensive player for 4K UltraHD Blu-ray disc's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had many more features than I anticipated. Would recommend fully!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K DVD player Picture is crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice player for the price. Free. Gift with purchase.

    I would recommend this to a friend