Customer Ratings & Reviews
- Model:
- UBD-M7500/ZA
- SKU:
- 6055802
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and 4K capabilities of the Streaming 4K Ultra HD Audio Blu-ray Player. Many also appreciate the player's price and performance. However, some users note issues with the remote control and the lack of Wi-Fi connectivity. A few customers also mentioned concerns about DVD playback and the player's size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Good for a sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice product, design isn't that great, but I got on sale for $100!
I would recommend this to a friend - Pros mentioned:Picture quality
Nice but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. For the price, it should have WIFI though.
I would recommend this to a friend - Pros mentioned:4k
Excellent blue ray unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blue ray player worked well with the TV and Sound Bar.
I would recommend this to a friend - Cons mentioned:Wifi
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a decent player but not wireless. Replaced with x800
I would recommend this to a friend - Pros mentioned:Picture quality
Great UHD DVD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great uhd 4k DVD player with a beautiful picture !!!
I would recommend this to a friend Solid 4K Blu-Ray Player!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 3rd purchase of a Samsung 4K blu-ray player and it's solid as usual. This is the first one that doesn't have built in wi-fi but I couldn't pass on this purchase because of the price....$99...deal of the day!!
I would recommend this to a friend- Pros mentioned:4k
HDR works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K Player streams movies in detail blu ray can't match.
I would recommend this to a friend Nice 4k blu ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blu ray player is a nice upgrade in every way, compared to regular blu ray players. The load time is faster. I also like that the menu button allows you to switch apps without closing the current one. My only complaint is that the interface, when connecting external devices, isn't as good as past samsung blu ray players.
I would recommend this to a friend- Cons mentioned:Wifi
Good unit - but not wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt realize that this model does not have wifi
I would recommend this to a friend - Pros mentioned:Picture quality
Looks amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture, enhances movies greatly..........
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. No unneeded frills. Sharp crisp picture.
I would recommend this to a friend - Pros mentioned:4k
Picture is incredible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes regular dvd’s look great! Made me a believer in 4k.
I would recommend this to a friend Decent 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it so far - works great with the new TV set. Only had one hiccup with a playback issue when I first setup and played the first movie - it shut off randomly and kicked back to the main screen of the tv. Haven’t had another issue to this point but did google it anyhow, appeared to be an article for a fix if it does happen to you.
I would recommend this to a friendI Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4k Blu-ray player is amazing. I absolutely love it. I have had zero issues and does everything I would want it to do from playing a 4k Blu-ray. The only thing I am not a fan of is it not being wireless for netflix or prime added features. You have to hard line connect the device.
I would recommend this to a friendGreat Blu-Ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint about this Blu-Ray player is it's not wireless, but we knew that when we bought it and it wasn't worth the extra cost to us to get a wireless player. I love the sleek lines of the player and the quality of playback.
I would recommend this to a friend- Pros mentioned:Picture quality
Great quality image ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality video, fast starting and loading ...
I would recommend this to a friend - Cons mentioned:Remote control
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with two of these players so I ended up returning. Both players had issues playing 4K dvds, eve after I upgraded my cables to connect to my TV. The remotes also froze which was quite annoying. I am just streaming through my TV at this point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tk421:
I am very sorry to see that you have encountered issues with both of your Samsung Blu-ray Players and have returned them.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Blu-ray Players another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
- Samsung Solutions
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
- Samsung Solutions
- Pros mentioned:Picture quality
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s smart fast and the pictures are great!!! Love it!
I would recommend this to a friend - Pros mentioned:Price
DVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice slim DVD player. Works as advertised good price.
I would recommend this to a friend So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K player seems to work well but was bummed it did not come with a WiFi connection.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .ChrisM,
Thank you for your review of this Samsung UBD-M7500 UHD Blu-ray Player.
I am sorry to hear that you were not completely satisfied with the user experience. Your feedback about the wireless feature is very important to us and will be shared with our product team.
We do offer two WiFI compatible UHD blu-ray players that may better suit your needs. The models are UBD-M8500 and UBD-M9500; both are sold in stores and on BestBuy.com.
Should you need assistance with more product information, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact.
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador