Customer Ratings & Reviews
- Model:
- UBD-M7500/ZA
- SKU:
- 6055802
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and 4K capabilities of the Streaming 4K Ultra HD Audio Blu-ray Player. Many also appreciate the player's price and performance. However, some users note issues with the remote control and the lack of Wi-Fi connectivity. A few customers also mentioned concerns about DVD playback and the player's size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Nice pic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was a plus. Had to exchange it for another brand because it would turn off during playback.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nrangel,
Thank you for your review of this Samsung UBD-M7500 Blu-ray Player. I am sorry to hear that you were experiencing issues and had to return it.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please also know that Samsung products are engineered to the highest standards of performance and quality and we back the blu-ray player with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope to have you back as a customer again in the near future.
- Samsung Solutions
Good Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew and was deal of the day and he is happy with it.
I would recommend this to a friendSamsung 4K Blueray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Excellent colors and will run all of my Blueray's and DVD's.
I would recommend this to a friendgreat dvd player
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dvd player, also wifi capable can connect to internet
I would recommend this to a friendNice player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality product. It is certainly worth the money. I hope you enjoy it.
I would recommend this to a friendGreat 4k blu ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and havent had any issues with it. Definitely recommend this one.
I would recommend this to a friendGreat bluray 4k
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High price but is very good!!! Samsung is one of the best!!!!
I would recommend this to a friendLove it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the value! Easy interface. You can't go wrong with Samsung.
I would recommend this to a friend- Cons mentioned:Remote control
Remote needs help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control still requires line of sight to function. Bluetooth anyone?!? Still is an amazing player!
I would recommend this to a friendBrand response from MrSamsung
Posted .Bluejedi1970,
Thank you for purchasing this Samsung UBD-M7500 UHD Blu-ray Player.
I am sorry to hear that you are experiencing issues with the remote.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
Great Product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and I highly recommend it
I would recommend this to a friendGreat 4K HDR player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have watched Planet Earth 2 and Blue Planet 2 in 4K HDR. Works great, no issues.
I would recommend this to a friendAwesome Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t watch that many blue ray movies but when I do it’s gotta be on this one.
I would recommend this to a friendGood product for the price and I would buy again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is as advertised. Store clerk was helpful. Packaging clearly described the product and it is more than satisfactory. Would buy again.
I would recommend this to a friendNo need for wireless!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The decision was wired or wireless... Saved the $30 and went wired. No regrets.
I would recommend this to a friendEasy to operate!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu-Ray Player is easy to operate and works great with our Samsung TV!!!
I would recommend this to a friendBlue ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I very good 4k blu ray player. No hesitation in loading disc. Really fantastic player
I would recommend this to a friendTogether with my new Samsung QLED it’s great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Birthday present 65” Samsung QLED and Samsung 4K DVD player are a perfect match
I would recommend this to a friendStreaming 4K Ultra HD Wired Blu-Ray Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this player for the Blu-Ray part. This part of it works fine. Had not tried the streaming part as yet. This why I rated it a four.
I would recommend this to a friendWorks good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a Samsung 3d player that quit playing my Blu-rays.
I would recommend this to a friendWatch those 4K movies now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So it doesn't have WiFi... your TV does now... do you really need both to have WiFi?
I would recommend this to a friend