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Customer reviews

Rating 4.7 out of 5 stars with 1573 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and 4K capabilities of the Streaming 4K Ultra HD Audio Blu-ray Player. Many also appreciate the player's price and performance. However, some users note issues with the remote control and the lack of Wi-Fi connectivity. A few customers also mentioned concerns about DVD playback and the player's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,573 reviews
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it whenit was on sale to go along with my new 55 inch 4K samsung TV, the only thing I don;t like is that it does not have wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player is amazing. Has an easy to use remote and it fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best open Box ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Open Box purchase, to bad it took 4 different associates to tell us how to get it to work completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend that has a 4K smart tv. He thinks it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very goog 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good 4K player. A good item to buy for the best high resolution to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Samsung brand and this product lives up to my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitbit. This one I actually bought for my son. I already have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dvd

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. Love the DVD player. Works great with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and works great with new QLED 4K TV. Very clear and easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use-very clear movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now able to watch old dvd's and new ones that my cable company doesn't carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Blu Ray player for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality I would recommend this blu ray player to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product at a really good price, Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well easy to operate and a good value I have enjoyed it vary much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my go too love anything made by them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took the time to explain the settings. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have run a couple HD movies, but haven't tried a 4k movie yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another satisfied Samsung purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my new Samsung 65" QLED TV and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have smart tv you can buy this because no have WiFi and is cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need something?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dvd player does work but like other reviews it's very noisy I mean like in the way noisy. I don't know how something so good could be that loud very noticeable like I don't want to play it because of it and if I found a better quieter playing player I'd probably return both to the store I have one in bedroom and living room and they both do the same thing. Samsung should fix this problem with this model

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fivestar:

      I am very sorry to see that you have encountered noise issues with the Samsung Blu-ray Player. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service if you have not returned it yet.

      Samsung products are engineered to the highest standards of performance and quality and we back your Samsung Blu-ray Player with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or begin warranty service, please contact Samsung Customer Support via:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blu-ray was a great addition for the new tv. Would highly recommend it.

    I would recommend this to a friend