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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2955 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,955 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Product does what it’s supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Samsung fan and replaced my DVD/Blu-ray with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product - excellent playback on 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well-No problem connecting to large TV. .Fast forward and rewind feature is clumsy to use, but not a real problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just let looking for a new blue ray player. I decide to try the UHD version. I’m so glad that I did, as the clarity is just awesome. I also have a Samsung tv which it is the perfect accessory. Keep up the great work Samsung!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great But Missing Some Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No HBO app and some other apps that I use make this a bit disappointing. Don't plan on ditching your Roku but get it for a beautiful 4k DVD experience that takes full advantage of your HDR capabilities depending on your TV. Seriously though, Samsung, get the HBO thing sorted out. I have it on your beautiful smart TV but it really needs to be here too. Please.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Works Like a Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works swell with my QLED TV. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Blu-ray Playback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player is a nice addition to my 4K tv. Had to upgrade my DVD player, since I had no hdmi connector. Thought about an adapter, but reviews felt the signal was degraded. Pleased with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4K player with apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k blu Ray player with apps. Bought to replace older model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of todo and a lot of unsatisfied customer calls from/to Best Buy when I purchased this on Black Friday. They finally came through. Way to much time on the phone with them arguing about the situation. Honestly not sure it was worth it when I could have gotten the same thing on Amazon for $5 more

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4K DVD player!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better 4K DVD blue ray player!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies look great. Many input options. Internet options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivers great content.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and well designed. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player works beautifully. It would be helpful if the remote was bigger or a different color than the TV remote. It has been mistaken for tv remote and its size is thin and has a way of making it's way between our couch cushions and on the floor under. Both remotes should be a little thicker I think. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use, good match with Samsung 4 K TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up & as Described. would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works Fine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i thought I could get the Disney App on it. Nope. Samsung Customer Service was excellent and explained why the App would not run on this device. On the same day I bought it, I returned it to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, Plays everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our family room. It plays all our old DVD's and our Blu-rays. We have only a few of the newer 4K Blu-rays but it plays them as well. So far no problems with the picture or play back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit, reasonably priced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag during playback, easy navigation for apps within the hub and stable wifi connection.. our unit is connected directly to our hub but we do go between cat7 and wifi on ioccasion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for movie lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to hook up, good for movie fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded home theater system. Everything is HDMI now so every component needed to be changed. (It was time). I chose this player with a Samsung 65" Q6LED, Yamaha a780, and Klipsch speakers. Nothing short of amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M8500 UHD player so far has been good. No noises when a UHD plays, no eject issues. Ive been testing it on UHD, Blu ray and DVD movies and Im satisfied thus far

    I would recommend this to a friend