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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2955 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,955 reviews
  • Rated 5 out of 5 stars

    The best 4K player on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I purchased this player. One for family room one in finished basement and just bought another for my son. Excellent choice and works fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Won't play sound using file format w2ts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs claim .w2ts file format is compatible. Well, it will not play them, at least from a USB flash drive. Plays the video; but, not the audio portion. .wkv, mp4, etc. play fine. The w2ts files play fine on my PC The build-in hud works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, just keeps getting better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, plays all my cd’s dvd’s etc. does a great job. Connects with my tv and other products effortless, they are Samsung also. Remote connects without any code, great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mekee

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung 4k Blu-Ray player, much much more than the UBD-K8500, too bad Samsung gave up and left the Blu-Ray market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exponentially better than my 2 yr Blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite playing 4k discs, the startup is unbelievably quick. I like the new feature of displaying the information of the disc: resolution, audio, Bit Stream or PCM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this model because it pairs with my Samsung 4K tv and WOW! I've never seen a clearer more defined screen. Even better than the demo in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung has done great again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player with some very good software and the remote is very good to with volume control too. My next DVD player will also be a samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine-no complaints!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine! I am glad manufacturers are starting to get the bugs out before putting items on the shelves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time samsung user, lifetime sony guy....love my new blu ray player...4k hdr is the way to go..matches my new samsung 65 4k uhd hdr tv, soundbar n wireless speakers. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little unit, its more than just a DVD player you can also get Netflix and other channels with this player. A great feature and an unexpected one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Samsung products a long time and this one doesn't disappoint. Quick start-up and a broad range of usable apps. Plays movies beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung products have really come a long way, love them now. good products at a good price. has not had anything go wrong with it either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the 4k player has worked great. Bought it because I already had a Samsung TV. Remote can control both the tv and 4k player which is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade Bluersy player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our Blueray player to go with our new home theater system. Works great and ease of installation. Most important is that it plays all old and new dvd’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got me this for Christmas as I had been wanting one for some time. Love the apps and the fact it’s wireless is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a 4k tv and cables for a while but this really takes the cake. I've needed a player and this one is great. The protection is so comforting too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality and Price but Returned for a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was nothing wrong with this, but I wanted the 4K player to mess well with the sounder and TV (started out with Samsung and ended up with Sony) so I returned to Best Buy-easy process- and bought a SonyUBP-X700

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Terrible remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the first unit that I bought because it would skip and stop during playback. The second unit did not not work much better. This unit would also eject the disk on occasion. I researched the problem and it seems to indicate a problem with the remote. I performed a reset of the remote and it did stop the problems until the first use and the problems returned. I traced the cause of the trouble down to buttons on the remote were sticking. By repeatedly pressing the buttons it worked out the kink. The remote is now fairly dependable but it still has occasional problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, loads pretty quickly. Much better than my 3 year old samsung player that was horribly slow and had a hard time hooking to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what it advertises.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-Ray 4K DVD player is exactly as advertised. I hope the disc drive in it last longer than my last Samsung Blu-Ray player. I also own a LG which has done me good.

    I would recommend this to a friend