Customer Ratings & Reviews
- Model:
- UBD-M8500/ZA
- SKU:
- 5855304
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Streaming 4K Ultra HD Audio Wi-Fi Built-In Blu-ray Player's exceptional picture quality and ease of use. Many appreciate its 4K capabilities and the convenience of built-in Wi-Fi for streaming. While some users found the remote control needed improvement and noted occasional operational issues, the overall positive feedback highlights the player's strong performance and value. The sleek design and good upscaling features were also frequently praised.
This summary was generated by AI based on customer reviews.
Updating our electronics
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know about the difference with 4K but now that I got this player I’m loving 4K viewing. It’s extremely clear especially with a 4K tv.
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4k blue ray is great my video playback is so crispy and clean!!! The colors look so vibrant I picked this up on black Friday was the best money i spent
I would recommend this to a friendGreat 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit to replace a Blu-ray player. Linked with a Samsung 4K tv and sound bar, smart remote controls everything. So far very happy with Samsung products.
I would recommend this to a friendCompliments the Samsung 4k UHD TV's nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this 4k UHD blu ray player to go with our new 4k UHD Samsung tv, and they pair nicely. The hook up was easy and the picture quality is great.
I would recommend this to a friendSimple and Effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit plays ALL of my wife's favorite Holiday movies...WEEEEEEEEEEEE. Seriously though it's a solid unit and does what it needs to with HD.
I would recommend this to a friend- Cons mentioned:Remote control
not bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our TV remote buttons got stuck in so I got a universal remote that solved that issue. Seems like when we watch Amazon the words don't match up with the sound. Not sure what's causing that.
I would recommend this to a friendBrand response from Samsung
Posted .scubasteev02:
Thank you for sharing your experience with the Samsung M8500 Blu-ray Player.
So that we can better assist you with interface concerns for your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
You can reach us via any of these options:
1) Phone: 1-800-SAMSUNG (ask for Blu-ray Players)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Blu-ray & DVD Players Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Blu-ray-DVD-Players/bd-p/blueraydvdplayers
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Great player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player has everything you need to enjoy your 4K movies. Dolby Atmos, DTS. It does not support Dolby Vision which is ok if you have a Samsung tv.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This goes great with my Samsung QLED, fantastic definition, sound, and contrast. And since it synced with my tv 1 remote rules them all
I would recommend this to a friendgreat blueray
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung seems to make really great products. (at least I think so) have been using this without problems since I purchased it
I would recommend this to a friendIt’s great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need to do and the quality is up to par. Samsung puts out great electronics.
I would recommend this to a friendThis player is Great for watching those high def m
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! The Ultra HD player was a great addition to my Samsung collection, and my Samsung sound bar really ads the pop
I would recommend this to a friendTop notch Ultra HD player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I dont use this player for the apps I have a Roku for that. Up-scaling is ok blu-ray and ultra HD movies are great.
I would recommend this to a friendPerfact Blue Ray player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent quality Blue Ray Player and was one of the very few to have exactly the audio port which we required for our TV.
I would recommend this to a friendSolid product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always appreciate the quality and engineering that go in to Samsung products, and this one is no exception. Stylistic appearance, smooth functioning, no hitches and quality HD playback...plus!...it integrates INSTANTLY with my Samsung TV.
I would recommend this to a friendSeems great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had it very long but since we are supposed to stay at home during the Corona Virus, I’m sure we will be using it more!
I would recommend this to a friendEXCELLENT - Very Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product - Samsung DVD Player. Also, EXCELLENT Customer Service! Definitely with purchase other products from Best Buy.
I would recommend this to a friendBluraydvdplayer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love that this product plays both bluray and dvds. Now have this player to go with Samsung Smart TV.
I would recommend this to a friendHad to return it but you may not
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung 4k player for my new Theater in my new house in which I am using an Optoma UHD 50 projector to enjoy 4k in 120 inches. The previous owner had the room wired up for this. When I used the Samsung, the projector would lose the signal a few times per movie on the two discs I tried. It would search again for the signal in the middle of the film. It was a several second blackout. So far, the Sony Ubp 8500 I replaced this with only loses that signal when switching between disc menu and playing or after the fbi warning before opening sequence. You may not have the problem I did but this is fair warning.
No, I would not recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the player seems good, the hand control seems a little cheap like the push buttons wont last.
I would recommend this to a friendsleek design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a pleasure being able to watch our movies since our last bluray player died. Only thing I don't like is this one doesn't have display on front while your watching to let you know how much time is left. It was convenient on our old one
I would recommend this to a friend